written by on 08/10/2014
My daughter lost her lovely size 6 grey flecked jacket with zip on the New York subway. No more coats of this size left in UK, would you believe, after having been on sale for just a few weeks! I contacted Cambridge Top Shop which had one in stock. Really helpful shop assistant came to the rescue and ensured that the coat got delivered to our Cardiff Top Shop. Team leader coordinated in Cardiff and promptly phoned us when the coat arrived in store for pick up. Couldn't have asked for more. Proves that excellent customer service still exists. Thanks to all concerned.
written by JennyKy on 21/03/2014
I bought a pair of shoes with free delivery promotion applied to international purchase and the item came late (took 3 weeks) but probably it's because of the tax declaration process at local post office. The shoes are very nice, good value of money and I am very satisfied in general, just wish the tax of 40% does not exist but it's compulsory for international purchase anyway.
written by Claire2224 on 13/01/2014
I love topshop! Whenever I need a new outfit, topshop is the first store walk into! The customer service is always is also great!
written by on 05/08/2013
I ordered a boutique dress on Thursday night, I had it by 8am Monday morning! Absolutely brilliant service. I've read a lot of unfair reviews on here. I have never had an issue with the delivery from Topshop before. They text and email the details of exactly where your item is and even though I live on a development with key code entry there was no problem! Brilliant.
written by on 12/03/2013
I had 3 pairs of jeans shipped to Australia which arrived exactly when topshop said they would. Jeans are decent quality and true to size, I expected there to be variation in size - particularly with darker jeans. I thought I would write this review because I read so many bad ones about topshop deliveries I almost didn't order at all, so I wanted to say my experience was very positive.
written by on 05/01/2013
I returned my purchase (cause I didn't like the skirts that much) and got a full refund. It did take longer (6 weeks) as it was holidays and the order was shipped between UK and Canada and back (without costing me anything). I received my refund in full within 3 business days. I would recommend TopShop's form fitting dresses.
written by Mairereeves on 15/07/2012
Topshop in Newport, IOW looks and feels much better now. Sam is friendly and knows about helping you choose items to put together to make you look good. I have found the service helpful and enjoy shopping there.
written by alisonlindsay on 30/12/2011
The layout of the shop is great to look around and find everything that i needed. The staff are wonderful seeing to all your needs and going the extra mile to make sure that you find everthing. There is no rush and you can take your time without someone coming up every two minutes and asking if you are alright. What a joy and will be back.
written by didem11c on 11/12/2011
I bought a pair of jeans from top-shop i loved it and when ever i wear it feels like am not wearing any thing which is god because it is not tight so i am really comfortable in it + the workers at top-shop they are really kind and help full, they always smile to you and they are never rude. its a bit expensive but i think it will worth it because the quality of the cloths in top-shop is really good you can by some thing it keep it for a long time and i always talk to my friends saying how much i love top shop and that top-shop is my favorite shop.
written by on 12/07/2008
I own several Topshop Items ! I think its great !. I agree though, when you go into Topshop there is usually only sizes for skinny girls but If you go to Topshop.com and order online they have loads of size 16 things. I think the quality is great and the clothes last a long time.
Great high street fashion store. I recommend it.
written by DirrtyDiva1 on 16/03/2006
I adore Topshop! There clothes are so diverse as there's some really laid back normal stuff then you find quirky things you'd find no where else. Topshop is always up to date with the latest fashion trends and everyone even celebs love it. I love there tops and underwear the most. But I also bought a gorgeous jacket for £70 out of there (well my mum bought it for me). I also love all their accessories. I find the staff to be really friendly and if there store doesnt have the things you want then they will phone there nearest branch and check that.
written by x eleri x on 11/08/2005
Everyone's heard of it. Celebrities love it. Who can possibly loath it? So whats the big deal with Top Shop? Read on to find out!
Every girl's dream is to find the perfect shop. The shop that sells everything they want, in their size for affordable prices. The shop that will have everything up to date, is chic, and will have amazing sales. The shop that means that they know they WILL find everything under one roof. That shop is TopShop.
You only have to go there to realise that. Walking in through the door is like walking through the gates of heaven. I only wish that heaven would have that many clothes. No, actually I take that back, I wish they would have MORE clothes. Anyway, drifting off track...
The shoes are always so up to date. They are always sophisticated yet casual. How come you may ask? Don't ask me, ask Topshop!
WHEN DID YOU START SHOPPING IN TOPSHOP?
When I realised that shops like Etam and Newlook had clothes that didn't suit me! When I was younger, I thought every size 8 was flattering and that all shops do the same clothes. I have these minging (horrible) tops from new look and etam, I only bought them as they were size 8 (I was a 6 and all my mates were 12+). Suddenly I realised I needed stretchier clothes to look flattering on my petite body shape. Then I discovered TopShop. I saw a gorgeous jacket in my magazine from TopShop, and knew that I needed it. On my way to town, this woman was wearing lush (beautiful) jeans, and I asked where they were from. She replied Top Shop. When that happened for the third time I knew it was my shop. I rushed over, bought loads, and ever since it's been my favourite!
WHY ?
Haven't I just said why? The clothes are flattering for skinnier girls like me, who don't want baggy tops, and want tops that will make them look more curvacious but slim too. Every time I'm in there I see something I like, but I have to stop myself from buying it, as I have too many clothes (if thats possible). For lent I have given up shopping in TopShop, hoping to save some money. It's hard, but I will have a few more pounds in my bag! I will have to treat myself after Easter to a piece of clothing from there!
HAVE YOU SHOPPED THERE SINCE?
All the time! A shopping trip isn't complete without a stop at TopShop. My wardrobe would be dull, baggy, unflattering, and would look like a rail at a charity shop without all my TopShop clothes. Acually, it would probably be quite empty too.
FREQUENCY OF VISITS
As I have a Saturday job, I don't go shopping that much, well, not as much as I used too, so, if I'm in town and near TopShop I'll definately go in! Sometimes, if I'm the other side of town, I can't be bothered to go over especially for TopShop. I dont love it that much!
SHOPS SIMILAR TO TOPSHOP ARE:
Miss Selfridge.
H&M.
Warehouse.
Pilot.
Zara.
GOOD POINTS:
You will ALWAYS find something you like there.
>Good layout in the shop.
Gift cards available.
YOUR OPINION ON:
THEIR JEANS:
I have a few pairs of jeans from TopShop, all good quality and colour. I have tried on many pairs in the shop. None of them are unflattering or ugly. It all depends on your body shape and personal taste.
Many of the jeans are MOTO. I would be suprised if a woman hadn't heard of the range. Many celebrities wear TopShop MOTO jeans. They sell thousands every week.
The main styles are:
Jet.
Dark Indigo demin (very flattering).
Low rise, Slim fit.
Double button fastening.
5 pockets with a zipped coin pocket.
Flip.
Mid Stone Washed Denim.
Straight Leg.
Ripped Knee.
Scuffled Patches.
5 Pockets.
Ella.
Strech Denim.
Contrast Stitching.
Resin Finish with creasing effect.
Mooch.
Non strech denim.
Low Rise boy fit.
Individually distressed by hand for a vintage effect.
Lola.
12oz strech twill denim.
Low rise waist.
Zip Fly.
Front pocket detail.
Rizz.
Skinny fit with a flarred leg.
Super low rise waist.
10 1/2 oz semi strech twill denim .
Silver ice blue wash denim.
Bobbi.
Skinny fit strech jean.
12 1/4 oz broken twill denim.
resin finish.
Prices around £40.
JUMPERS:
I've bought one or two jumpers from TopShop. Good material, a bit expensive to compare with H&M who always do similar jumpers (but cheaper looking)!
SKIRTS:
Bought and seen many skirts in TopShop, although the tendancy seems to be that they cost a lot, they do last, and look gorgeous!
UNDERWEAR:
Sexy, cute, practical, you can rely on TopShop's underwear! Apparently
"...one pair of kinckers is bought every 30 seconds in TopShop..." how cool is that?!
NIGHTWEAR:
Can't say I've bought nightwear at Topshop, but I have seen them and they are, aqlong with La Senza, really cute and pretty.
T-SHIRTS:
Whatever colour, size, shape and lenth you want, TopShop has it for you, at a good, affordable price.
JACKETS:
I have bought loads of jackets in TopShop, and wear them all the time. The sizes are good, the shapes are flattering, and the colours are always perfect.
SHOES:
The shoes there, range from wellies to heels, boots to casual flats... basically anything you want, for any outfit, any ocassion, TopShop has the perfect shoes for you.
BAGS:
The bag range is quite expensive, with bags, I'm more of a bargain gal as I have this thing for bags, and NEED one to match every outfit. Some are really nice, some are just not me. But hey, thats why they have a huge range of customers.
ACCESSORIES:
Freedom is the accessory range at Top Shop. Although a bit more expensive than H&M, they are prettier and better quality. Any buyer will definately get a wear from the accessories here - undoubtledly they are worth every penny.
Prices for earings average around £4.
Necklaces are around £8 each.
Bags vary around the £10-£20 price range.
LAYOUT:
The layout of the shop is always good, whichever TopShop you visit. I barely ever see clothes on the floor, or lack of tidyness in the shops. Obviously the staff are told to make sure the place is as organised as it can be, and it is!
SIZES:
Sizes range from 6-16. The also have, Maternity, Petite, and tall Sizes.
REFUND POILCY:
You must get a refund within 14 days once you have bought something there. You can't return cosmetics, pierced jewellery or briefs, unless in the interest's of hygiene, unless they are faulty.
VALUE FOR MONEY:
I think Top Shop clothes are good value for money, as they last a long time, and don't go out of fashion. Although a few items are expensive and cheaper versions are avalable, I think overall I would give it 8/10 for value for money.
ADVERTS:
I can't say I have seen any adverts for TopShop... anywhere!
BACKGROUND INFORMATION:
The group Arcadia, are in charge of Topshop, Wallis, DP, Miss Selfridge, Evans, Burton, TopMan and Outfit. The group started in 1960, and have been a success ever since.
There are three sections to the clothes in TopShop:
Vintage, Boutique and TopShop. The first two can only be found online.
DEBENHAMS:
TopShop has a department in Debenhams. In their part, they only have a selection of their clothes, but it is good, as it means if you can't find something in one topshop, you'll find it in another.
QUEUES:
The queues can be long, especially if there is a sale, but be patient, the clothes are worth it!!!!
SALES:
Can be quite good, but have also been really bad. Don't expect to see anything you like in the sales, but do snoop around, you might be suprised!!
OVERALL:
I LOVE Top Shop. I hope after reading this review, you might give it a chance.
written by mariajayne on 08/08/2005
The Milton Keynes store is lovely! All the girls look beautiful and are lovely! It is a pleasure to shop in that particular store!!! I hope Topshop Milton Keynes stays as cool as it is! I have no complaints!
written by Vanessy on 10/05/2005
I think Topshop is fantastic it's my favourite shop. They have really great fashionable clothes and accessories at reasonable prices. Everytime I go in there I always come out with something new whether it's a pair of earrings or a new top! It's the first place I look for something new and it never fails! It's good that they do 10% student discount too!
written by amyfashionprincess on 19/09/2003
I think Topshop is a fantastic shop for womens clothing, it is fashionable and worth the price. High street clothing the same as Topshop, does not tend to last as long, and also they have a range of petite sizes, for ladies with a shorter leg!!!!!!!!
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Ditsyblonde's Response to x eleri x's Review
Written on: 10/01/2008
I found this review helpful because...<br/>A full explanation is given on why shopping is so good at Topshop. The reviewer describes the range, giving comparisons with other retailers. I find it helpful, as well, because I like clothes which are stylish but will not date too quickly and which suit my smallish frame.