Laptops Direct Reviews - www.laptopsdirect.co.uk

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★★★☆☆

“Seems like sharp practice!”

Written on: 31/08/2017 by Notsurewhatname (2 reviews written)

Took grandson too Huddersfield premises with a view to buying him a laptop for school use. Some items on display were marked as refurbished and some were not - so I naturally assumed that the ones not saying refurbished were new items. Looked at a lot of refurbished ones but he liked a well-priced HP laptop which was not marked as refurbished (assumed it to be brand new, therefore). After a very long wait to be served I indicated my wish to buy the HP Pavilion aw054sa machine priced at £309… Read Full Review

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★★★☆☆

“Good product at fair price.”

Written on: 30/07/2015 by Dahlia211 (1 review written)

Good product at a fair price....29" LG monitor. BUT...delivery AWFUL Booked for a sat delivery and received a cable on sat..but no Monitor. Rang up and was told it was down for sat del and could arrive by 8pm. It didn't. rang on mon and was told not yet despatched but would arrive on tues...which it did. Good company but let down badly by poor delivery promises which they cannot always keep. shame it was a poor experience… Read Full Review

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★★★☆☆

“3 duplicate companies”

Written on: 24/10/2012

if you haven't realised this company is actually Laptopsdirect.co.uk, Debenhamsplus.com and BHSdirect.co.uk, I can confirm through emails to Debenhams Head office and BHS Head office that all three companies are legit. So although it may take some time you will receive your product. My only complaint is confusion?? And customer service… Read Full Review

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★★★☆☆

“Great products, terrible service.”

Written on: 20/09/2012

I ordered a laptop from Laptops Direct on Tuesday. The person who took my order told me incorrect info (like i had international warranty & could rebate my tax as I live in SA) and even arranged for the delivery to the wrong address. It was arranged for delivery today as I leave the country but it is now being delivered tomorrow even though I paid for delivery today. Really not impressed by the customer service, I just hope that the laptop is better than the terrible service I have encountered… Read Full Review

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★★★☆☆

“Apart from their blunder with delivering the goods to...”

Written on: 15/01/2010

Apart from their blunder with delivering the goods to the wrong address, I would recommend their excellent webshop. When I finally got thru to Customer Service after 30 mins of holding, the people were very friendly and helpful. Don't expect anything to happen quickly though… Read Full Review

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★★★☆☆

“Still haven't recieved windows 7 upgrade as expected...”

Written on: 14/01/2010

Still haven't recieved windows 7 upgrade as expected which I've paid for.
I shouldn't have had to pay for the new operating system at all. The technical support was useless as I bought the computer on the 22nd December, which ran over Christmas holiday and it wasnt exetended accordingly as far as I can tell. The wireless signal strength is the least of all the computers we use in the house which is disappointing for a brand new machine… Read Full Review

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★★★☆☆

“Was not impressed when phoned to ask if I would like...”

Written on: 14/01/2010

Was not impressed when phoned to ask if I would like to buy the Restore and Recovery Disc which should come with a laptop anyway, as provided by the manufacturer.
However delivery was prompt and I am happy with my purchse… Read Full Review

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★★★☆☆

“MIREC... ”

Written on: 14/01/2010

MIREC...
LAPTOP IS OK ,WORK IS GREAT.. THANKS FOR ORDER… Read Full Review

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★★★☆☆

“Satisfied with the product. Good value for money. ”

Written on: 14/01/2010

Satisfied with the product. Good value for money.
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★★★☆☆

“please overall with my purchase the lap top is a lot...”

Written on: 13/01/2010

please overall with my purchase the lap top is a lot easier to use than some laptops i have use particulary impressed with one seemingly ingsinficant feature, a scroll like feature between the left and right control buttons.

i am not happy with the sound card when plaing any music i have loaded a jukebox and cannot play the music for any length of time with out the music slowing down can you give any hints how to correck it… Read Full Review

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★★★☆☆

“Good delivery received as expected”

Written on: 13/01/2010

Good delivery received as expected… Read Full Review

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★★★☆☆

“Helpful sales desk. Knew the products”

Written on: 13/01/2010

Helpful sales desk. Knew the products… Read Full Review

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★★★☆☆

“The product was second to none, I was very...”

Written on: 13/01/2010

The product was second to none, I was very disappointed with the customer service advisor who was rude and abrupt and focussed solely on making add-on sales for the company… Read Full Review

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★★★☆☆

“Online buying site - personal contact difficult to...”

Written on: 13/01/2010

Online buying site - personal contact difficult to make but not impossible… Read Full Review

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★★★☆☆

“Everything was perfect apart from the goods not...”

Written on: 24/12/2009

Everything was perfect apart from the goods not arriving on the day advised and no contact was made to me that goods were going to be a day later. Had to take extra holiday and that is reflected in my customer service award. Goods arrived perfect, worked perfectly and I am well pleased. Competetive prices… Read Full Review

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★★★☆☆

“My Disapointment is, that when i send an email with a...”

Written on: 24/12/2009

My Disapointment is, that when i send an email with a question was never replyed back...

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★★★☆☆

“Ordered a laptop with 2GB Ram. I upgraded to 4GB Ram...”

Written on: 09/02/2008

Ordered a laptop with 2GB Ram. I upgraded to 4GB Ram for a low cost. I was then called and told there are only 2 RAM slots in the machine already occupied by 2 x 1GB Ram. I was told i would only get 3 GB ram as i would have to remove 1GB and replace it with 2GB. They offered to fit this for a small fee so agreed. I later acknowledged what would happen to the Ram taken out. I received an email saying there is no refund on Ram and that it goes back into manufacturers stock. Very misleading in the… Read Full Review

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★★★☆☆

“My mum and my daughter both wanted laptops so after...”

Written on: 01/07/2007 by soozonholiday (4 reviews written)

My mum and my daughter both wanted laptops so after much research the Asus F3JP with memory upgrade to 2GB seemed favourite and laptopsdirect were not only the cheapest by a mile but were the only ones to offer the memory upgrade. I ordered one for my mum first and it came on time and no problems (on day of delivery checked by telephone with the company and the guy was very good and rang me back with delivery details!) so the following week ordered one for my daughter which wasn't so good. You… Read Full Review

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