Beefeater Reviews

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Latest Reviews

★☆☆☆☆

“Really Not Good”

Written on: 14/11/2018

Beefeater St Ann Way, Gloucester We were staying opposite in the hotel which is affiliated to this chain of Beefeater. After a long day we decided this would be the easy option. Looking back on it being left standing at an empty desk to be seated should of sounded alarm bells but we where patient and after a long wait we were seated and placed our drinks order, 15 minutes went by and our food order was taken. After waiting ages for our drinks our starters arrived. My son ordered the Chicken… Read Full Review

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★★★★★

“Sunday lunch with family”

Written on: 12/06/2018

My sister and I took our 'old Auntie' to the The Fountain Beefeater, Staines. Our waitress was exceptional. Brilliant Customer Service and did not rush us and helped with decisions, particularly for our Auntie. The meal was delicious and good value for money - you always know what you are getting at a Beefeater which is why we chose it. The children's meal our Auntie chose was still a bit big for her, but she managed to down some ice cream as a dessert… Read Full Review

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★★☆☆☆

“Birthday celebration”

Written on: 29/04/2018 by 02083390165 (1 review written)

I booked a table near a window also ideal for our group to meet and hear each other,As we are all over 70! This was booked a month before as one party member was 90,we were told there would be balloons etc to make my friends birthday extra special. We arrived on time to find our table occupied,no festive balloons. The booking was on their computer but nothing had been done,so eventually the manager went to a local shop to buy the balloons!and found another table he did not bother to apologise… Read Full Review

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★☆☆☆☆

“Had meal there last nite £12for two 1steak inedible ...”

Written on: 23/06/2017 by anton1942 (1 review written)

Had meal there last nite £12for two 1steak inedible two glasses of wiine has Same price as meal complained and received £6 back for a poor meal will not return again… Read Full Review

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★☆☆☆☆

“cambridge travellers rest”

Written on: 31/08/2016 by Ainsley8 (1 review written)

roast dinner was awful, roast potatoes were oily and slimy , not crisp and dry. meat was not sliced, but looked like chunks of meat you put on a skewer and were chewy and tasteless, will never return… Read Full Review

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★★★☆☆

“Good value food v slow poor service so disappointing!”

Written on: 07/09/2015 by Salazar1966 (1 review written)

The Bull in Swanley is ideally located. The food is good value with plenty of choice to suit all ages. The restaurant has plenty of space so seating is comfortably spaced and the decor is tasteful. Booking on line helps to secure table. Atmosphere good and relaxing. Great for last minute decisions to eat out. Parking is plentiful. Desserts are wonderful! Locally people eat at the Bull but I can confirm that the service lets it all down. Very slow with senior staff being very low profile and… Read Full Review

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★☆☆☆☆

“Cross hands Cheltenham”

Written on: 09/05/2015 by petergilger (1 review written)

We normally eat at Harvester but decided to eat at Beefeater Cross Hands Cheltenham what a mistake . My wife was told we could only be severed in the bar area no one came to take our Order even though the restaurant was only half full on placing order at the bar the bar man advised me to collect my own drinks from the bar and made me pay for every thing prior to being served when I order green tea I expected it to be served on a clean tea pot noir was brown with tea stain and when I complained… Read Full Review

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★☆☆☆☆

“What a dissapointment”

Written on: 09/01/2015 by mooptions (1 review written)

After many enjoyable visits to Beefeater Tamworth we attended an 18th birthday party for my Grandson at Beefeater Longford Cannock. APPALLING!!! POOR SERVICE, MISERABLE FACESS FROM STAFF. LONG WAITS TO EVEN ORDER LET ALONE GET FOOD. You don't deserve jobs waiting staff! The only good thing is the food was as good as always . But we won't come back to Longford. SHAME ON YOU for spoiling a young mans birthday. Mo Felton… Read Full Review

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★☆☆☆☆

“birthday dinner disappointment”

Written on: 08/08/2014 by Curran462 (1 review written)

Five adults and one infant booked at the Miller's barn Nottingham last week .Two of the steaks were very tough and one was uneatable. Two puddings were also uneatable.The Apple and gooseberry crumble was almost raw and sour .We were all disappointed and will not return… Read Full Review

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★☆☆☆☆

“Awful, overpriced food with abismal service”

Written on: 07/07/2014 by GarySu (3 reviews written)

I've eaten in Weston super mare, Bristol centre and Taunton restaurants and have found the food to be overpriced, the staff to be almost Harry Houdini like in their ability to disappear after seating you and never to reappear, even if you paid for refillable drinks and chips. I would recommend that anybody who enjoys food and service avoid this place like the plague… Read Full Review

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★☆☆☆☆

“Disgruntled customer at milngavie”

Written on: 11/05/2014 by Hazb0203 (1 review written)

Myself and family recently had an overnight stay at the premier inn, we included breakfast as a package we were extremely disappointed with the service we received 1had to ask about porridge 2 had to ask about costa coffee 3 continental breakfast had no cheese or cold meat therefore it really can't be called "continental", I was eventually offered grated cheese which I never actually received 4 my husband had the English breakfast but had to approach the staff to ask about his breakfast and the… Read Full Review

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★☆☆☆☆

“halal food”

Written on: 08/05/2014 by grantman (1 review written)

after reading that beefeater serves halal food without this info appearing on menus,i find this very offensive and will not be using beefeater again untill this is done an informed choice is a must for me and I hope many other concerned people although I have enjoyed my previous visits to beefeater I now feel that I must down rate my view… Read Full Review

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★★☆☆☆

“No eggs”

Written on: 23/03/2014 by 412Levesque (1 review written)

Visited milngavie beefeater ordered gammon steak with fried egg however I was informed they had no eggs someone needs to take a good look at this business this branch is going down hill fast… Read Full Review

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★☆☆☆☆

“Beefeater Travellers Rest Cambridge”

Written on: 21/07/2013

Booking fine! However served pepsi instead of coc though specifically said no pepsi. Dirty cup for tea also cup but no pot of tea!! Side salads contained black and brown rotting lettuce. Slow service with grumpy,totally indifferent waitress. Table extremely ++++ slow to be cleared. Yet for most of our meal we were the only people in the conservatory part of the restaurant. One manager started to defend the chef and the quality of the salad however thanks to a second male manager we received an… Read Full Review

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★☆☆☆☆

“We went to the St Thomas Wyatt in Maidstone and were...”

Written on: 03/07/2013 by Maur4maur (1 review written)

We went to the St Thomas Wyatt in Maidstone and were told no tables for about half an hour although there were plenty of empty tables we were told they only had two waitresses but we could eat in the bar of the pub which was fine but apart from having to order our meals at the bar the waitress still had to fetch them to us so they have lost our custom just to save a waitress taking an order. The things I have ticked are for this visit only normally we get good service . Also disabled access… Read Full Review

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★★★★★

“Pretty reliable and good value”

Written on: 02/05/2013 by Claire81 (4 reviews written)

I don't get anything like the same experience as lots of other recent reviewers here. I use the local Beefeater regularly - and I've never had bad service or bad food for that matter. I have the Beefeater Grill card and it DOES email me with special offers that are worth it. Last night I had 2 mains and a bottle of wine (an Italian Bianco which was nice and quaffable) for £20 which was for their 1st birthday of the Reward Card scheme. New on the menu is calamari, recommended, and in the… Read Full Review

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★☆☆☆☆

“Never again terrible service”

Written on: 28/04/2013 by Vernon1952 (1 review written)

One very good over worked on his own staff member how asked for help totally ignored bar full then emptied great for business think not same every time me and family go in if not altered take my custom else wear totally discussed manager no wear in sight… Read Full Review

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★☆☆☆☆

“Beefeater Reward Card”

Written on: 12/04/2013 by redarrow100 (2 reviews written)

The Beefeater Rewards club promises much but delivers less. Basically they promise they will send vouchers for special occasions. These are listed as your own birthday, your spouse’s birthday and other notable dates such as anniversaries. However when it came to my Wife’s birthday (a full 7 months after registering) I did not get a voucher and on complaint was told that it is planned to roll this out over the next couple of months. What a lot of eyewash, I don’t expect they will ever… Read Full Review

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★★☆☆☆

“Beefeater Three Fish Newport Telford”

Written on: 17/03/2013 by CPSE (1 review written)

Called in on Sunday 17/03/13 @ 1540, had to wait ten minutes for a table when clearly the restaurant was half empty. Table was right next to an open door and a very cold draught, staff member introduced herself and took our order, not once did she speak to us during the whole meal. It became very obvious that the staff just attended any table when told too by a lady in charge, there body language spoke volumes, staff did not appear to be happy at all. At one point the lady in charge began… Read Full Review

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★★★★☆

“Much nicer than expected”

Written on: 05/03/2013 by Fusspot2 (1 review written)

Friendly greeting, given choice of table, asked if we would like a drink and told our Server's name. Drinks served promptly and given menu and left with enough time to select, meals ordered and served in good time. Food nicely presented,well cooked and good quality. Servers are particularly pleasant and ameanable to any requests. Visited a number of times over the past 12 months and been a happy customer - Christmas Eve was particularly nice - good atmosphere, nicely decorated. … Read Full Review

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