Some good quality products at low prices 5/5 stars

After reading some negative reviews to the online ordering service I still decided to go ahead and place an order and judge for myself and I was so glad I did, my order was delivered within 2 days of ordering and I was kept up to date on each stage of the delivery process with text messages so I even knew the exact time my item would arrive. GREAT!

I would just like to comment about the Lancing store,after reading other reviews i consider it an absolute delight to shop in this store,im a local and in there on a daily bases,yes the shop can be cluttered and under staffed but the staff that are about always give 110% in order to satisfy their customers,whether ive asked for a price,a particular item i cant find ,assistance to carry shopping to my car or just a simple and pleasant reply to my "hello",i always get a response with a smile. yes they may be treated like dirt higher up the managerial ladder but the staff in this little alladins cave never show that to the customers,one slight moan i may say is that they say it only takes 1 to upset the applecart,well unfortunatly one girl who i can only presume is training for a managerial role really shouldnt be if you know what i mean!! please keep up the good work Lancing it would be a real bummer to loose you xx

OK, so I accidentally stumbled upon this. And i've noticed staff have written reviews on here, so I just want to give my input. I have been working for Poundstretcher for almost 3 years, I am 19 years old, and I left school with excellent GCSE grades, went on to Community College in the hope of becoming a Doctor. However, changes in circumstances meant that i left the college with poor A level grades. I started as a Christmas temp, and went on to become a perminant part time sales assisstant whilst i was studying. My family is extremely poor (which is why i was so desperate to go to uni and study medicine, break out of the cycle.) and because of this and my father becoming ill (heart failure, which meant he couldnt work as much, he was a builder) i felt i had to work more to help my mum out. Which led to me skiping school to fit more hours in. Anyway, long story short, im now a full time sales assisstant. About a year ago i was offered an opportunity to train to become a supervisor in my store, i of course took this, but i was basically lied to contiuosly up untill today, as i now do supervisor duties, but without the pay rise, contract or over time. I constantly get taken advantage off by the management, and sales assisstants, because i try so hard to get this promotion im constantly promised of. I get told continuosly that 'special things are planned for me' and ive been told ill be transferred to other stores to train as a manager. I am on a 4 hour contract, and depending on if other staff members are ill/on holiday etc, i can look forward to any where between 12 and 48 hours a week, my boss knows im flexible, she knows i want as many hours as possible, and she knows i am desperate for a promotion. We are the smallest store in the area, and we still get 3 large deliveries a week, we have enough stock in the warehouse for us to stop deliveries for 7 months and still have enough to run the store on. We tell head office CONSTANTLY about our overstocked shop, in the winter, we have to wear our coats, scarfs, gloves and hats at the till, and cant even enter the warehouse its that cold, in the summer, we sweat constantly as all the windows are nailed shut. The shop is literally falling apart, the warehouse is diggered in asbestos, but its not 'cost affective' to remove it as it would involve shutting the shop for a week. Cameras follow our every move, but arent focused on the areas where we lose most to customer theft, only to try and catch us stealing (cash office and tills). Every day we only have 2 members of staff, one management and one till person, which makes it near impossible to help customers. Even on a saturday we have 2 members of staff and then a 3rd member who comes in for a maximum 4 hours. Customers complain about our shop being over stocked, and that its health and safety hazards, and how the stock is stacked high. But let me ask, have you seen the warehouses? Our warehouse is completely packed, with just a small pathway to walk through. We have to work in this all day, and when people make these remarks, i cant help but think they are being selfish, if you dont like it, you dont HAVE to stay, you can leave, but we have no choice, we have to stay in the store. Its easy to say 'find a new job' but i have applied for over 50 jobs in the past 6 months, and i either get no reply or i dont pass at the interview. The staff in my store are really friendly, and try and help as much as possible. But sometimes its just impossible. I hope you reading this can understand the staffs frustrations, its no excuse for rudeness, i know. But its difficult. Not everything is what it seems, we dont get a kick out of being rude to customers and the store isnt the jumble sale it is because of laziness, we dont want it to be this way and work hard to try and get it together, i would do anything to get out of this trap of a company, but its not working for me at the moment.

what kind of idoit thinks what you buy from poundstrecher has a 12 month warranty haahahahahhaah

As a employee of poundstretcher, i find it interesting to read these reviews, however when people start complaining about service from staff members it makes me laugh as its normally the thick, rude, padantic people who complain about the service. If you talk or act in a rude manner towards me personally, then you will 100% get a lot worse from me as i am not paid to listen to abuse, silly sarcastic comments etc, i am paid to help customers who are polite and genuinally need help rather than people just trying to wind me up. Just remember the saying, Treat others how you would wish to be treated. If you dont, then please expect staff not to be extremely polite with you!

I have spent a couple of hundred pounds in the Upper Boat store near Ponty pridd recently Excellent value for money and very pleasant and helpful service always.

I thought I had been overcharged last week and went back today. I had an excellent response. I was told that it looked as though I had bought more than one product. As I only had the credit card receipt the lady went to check and indeed I had also bought a set of car mats. I felt such a fool and was most apologetic. I had a very kind response from her.

I have visited this store since it opened and it will definitely continue to have my custom.

I shop in Poundstretchers on orpington high street and i must say it is a pleasure the shop is always clean and tidy and everyone is very helpful, well done to them for having such a lovely store and nice and polite staff.