Austin's Bar and Restaurant, Twickenham

We arrived in Twickenham for the Rolling Stones concert - which incidentally was brilliant! We had been advised by your web site that the Austin's Bar and Restaurant has a good reputation and seemed the best place for us all to go to for a pre-concert lunch (bearing in mind that we were looking for a place that was not stuffy nor expensive). Thank you so much for the recommendation, we loved it, really cool place and even cooler people.

The food was to die for, one of our party is a part owner of an up-market East London based restaurant he declared it faultless - this was the one person I had to talk in to going here - he wanted to go to a much more expensive place in St Margarets. Thank you for the recommendation; although we live in East London we will certainly make an effort to visit this wonderful restaurant again.

Having read Fay Machelers review of theAustin's Bar and Restaurant in the Evening Standard we decided to try-out this restaurant (it's not easy to find) we arrived late - lost! A lovely young man greeted us, smiled happily and welcomed us as if we were old friends - how refreshing to go into a restaurant these and be met by a waiter -smiling!!

The food at Austini's is by far the best available in the Borough of Richmond - Excellent. To start with we had Newlyn caught Sardines grilled with sweet herbs my friend had the courgette flowers lightly egg-battered - as a treat we had the tagliolini with saffron and lemon as a middle course - again, excellent and all delicious.

To drink we were recommended the Slovenian pinot grigio - a lovely pinkie colour and would knock spots off any high priced Italian equivalent. For mains I opted for the Port Isaac lobster with spaghetti - by far the best I've ever had. My friend, a hard-nosed diner, declared his risotto of cuttlefish in it's own ink fantastic! We were stuffed to the brim but, we had to try the puds and I'm glad we did - actually we shared one - Chocolate cake - wow!

I gather from the very knowledgeable and delightful owner, that the chef is Franchesco Zanketta formerly of Riva.

There is no way that the other reviewers eat at the Austins Bar and Restaurant that myself and many of my friends do. The place has style, and the food is without doubt excellent. I'm a local person, and I am in no way connected to the restaurant. These are my true comments of a restaurant that needs encouragement, not negative drivel that was probably based on someone having a bad day.

Austin's Bar and Restaurant in Twickenham has a nice interior, attentive staff, funky music, great lighting and absolutely fabulous food!

It is the best evening we've had in years! The food was outstanding. The Capesante Scottate was, without hesitation, the best scallops I have ever, ever tasted. The roasted rabbit was a huge hit with us too, but the best mains had to be the organic veal chop with slow roasted fennel. Again, outstanding! Pudding consisted of pannacotta with berry reduction and chocolate cake. Both were a knock-out. Franchesco Zanchetta is, probably, one of the best Italian chef's working in London.

All-in-all, Austin's Bar and restaurant in Twickenham is a superb and elegant restaurant, with very good staff and wonderful food.

We joined some work colleagues (not always the best dinner companions) for dinner on Tuesday last week, and we had the most enjoyable time. The moment we entered Austin's we felt really welcome. We were offered drinks and some warm home made ciabatta, with very good quality olive oil and aged balsamic. All seven of us had starters, mains and puds, and without doubt, not one thing was wrong. Everyone commented on his or her dish as the best. By a lead of 2 was the Gnocchi, followed by roast turkey with tuna and caper sauce. The main courses were the same high standard and the puddings. Try the Caprese chocolate cake - yum.

Having been to Austin's Bar and Restaurant in Twickenham on a regular basis, I have to report that this is without doubt the best meal I, or my fellow diners, have had in years! The food was exceptional. This is Italian cooking at its very, very best - and very reasonably priced, as too is the wine. The service was silver-service standard (it was a little sloppy in the past). The Manager was very attentive and cheerful, as were the bar staff. Thank you all.

I understand that Francesco Zanchetta is the new head chef. He surely is setting the standard in Italian cooking!

You should disregard the previous reviews as Austin's Bar and Restaurant in Twickenham is an excellent restaurant with a solid wine list. We will be regulars.

They have new management, a new menu and a new chef. We are new customers, so we can only comment on what we ate. We had steak, which was very tender. The scallops were fantastic, and the Tuna was excellent. The Tiramasu will keep us going back.

Both myself and my boyfriend had the worst meals we have had in a restaurant in a very long time at Austins Bar and restaurant in Twickenham. Nothing that arrived related in any way to the descriptions on the menu, and it was lukewarm. The only Italian restaurant I have ever known that considers Smash to be a vegetable! Over priced too.

When we complained we were greeted with indifference, and the statement that they were fuller than most other restaurants in Twickenham was not really the point, and in my experience not true. I won't be returning. Instead I will go to Nosh, Ma Cuisine or Brula and enjoy decent food.

We went to Austini's restaurant in Twickenham soon after they had had a re-fit and added good pictures etc.

We started with the Madagascan prawns and fruttura of seafood, and they were very very good. On the mains it was a mix of veal, steak and skate, and they were exceptional, particularly the veal, which was organic and very well cooked. All of it was really good. We were very surprised by the low price, but are they just the 'soft re-opening prices'? I hope not. We're sick and tired of high prices in this area. We will be returning soon for a wedding of a friend, and if the food is as good as we had there tonight, then we will be very pleased.

Austins in Twickenham is now called Austinis, and is trying to serve Italian food. Unfortunately, when I visited they did not have a chef capable of serving up anything near competent enough - just a pretty disgusting mush. The service was very poor - plenty of staff for so few covers, but hopelessly inattentive. The vegetables were delivered while we were finishing our meal - no apology, and they were vile. All this for a very steep price, and no option on whether to include a tip. This place will only survive on local recommendations.