I had to order a present last minute before travelling - the customer service i received was brilliant - the staff were great at scheduling a call back to arrange the order and even scheduled the delivery to suit me and when i'd be able to receive it. I'd happily order again for the promt and high level of customer service i received.

Great Customer service, and great on line experience....
a MUST for all Harrods lovers....
personally I think that's a good value for money...

The customer services was excellent because I was walking down this isle and I fell over and the staff came over and was fussing around me asking me If I wanted a drink and directed me to a diner which was just around the corner which is what you call excellent customer services.

I will hopefully be returning to Harrods in Janaury for the sales.

Myself and my mum have been traveling from Newcastle for 24 years every Christmas and Harrods is our first stop. We go every December it makes Christmas for me I am able to get something different whatever it costs it's only once a year. My Mum is having problems with her legs so it takes longer to get round but I'm not bothered long as we get there and when the time comes she cannot make it I hope I will find someone else to go with ( you better feel sorry for my hubby) well done Harrods x