I AM PAYING £8.50 / MTH 800 MINS 1GB INTERNET 3000 TEXTS 3000 VIRGIN MINS BUT THIS IS MY BILLS FOR LAST 12 MONTHS: £12.56 £15.63 £2.89 £10.50 £45.00 £12.53 £12.56 £8.92 £20.43 £12.80 IT IS NEVER CONSISTENT THATS WHAT IS MOST ANNOYING WITH THIS COMPANY, THEY CHARGE YOU THEN CREDIT YOU BACK THEN CHARGE AGAIN ... ALL SEEMS TO BE RANDOM. IT ALL AVERAGES OUT AT £15/MTH SO IM HAPPY BUT REALLY CRAP BILLING, HOPE IT CHANGES. I EVEN SPOKE TO THE HEAD OF BILLING, SOME ASIAN / INDO DUDE SAYING WE HAVE EXCELLENT BILLING METHOD....YER MAYBE ON YOUR SIDE BUT NOT FOR CUSTOMER! T-MOBILE USE TO CHARGE ME LIKE THIS: £15.36 £15.36 £15.36 £15.36 £15.36 £15.36

Virgin Mobile USA offer satisfactory service and availability. Customer service is fair, but not the brightest bulbs in the string (tend to emit technical BS). Highest degree of simplicity for establishing and maintaining account.

I own two Virgin Mobile phones. I read some reviews on this website about defective phones, and/or phones that broke after being dropped just once onto a carpeted floor. I find that VERY hard to believe. I am a klutz, and drop my phones ALL the time, and they have NEVER malfunctioned. Plus, I recently lost my phone at a job site (construction), and my poor cell phone sat buried in the mud while it rained all day. I got my phone back after 8 hours, and thought it was a goner. I allowed the phone to dry on its own, and I also used a blow-dryer on it. Once the phone was completely dry, it functioned completely normal. I was amazed that my Virgin Mobile phone could take that much abuse and still keep working!

I just wish Virgin Mobile had more minutes for what you pay for

I would have liked to seen the co. pull the bad phones they obviously new about so I didn't buy a defective one, and go through all of this. What I got was a don't ask don't tell response! If I didn't tell them about my problem they wouldn't have said anything, that's not the way to keep customers happy you say you're concerned about!

I've had post paid phones in the past but have always used too few of my minutes.
If you just want a phone for emergencies or rarely use your phones, go with virgin mobile, they are by far the cheapest among the prepaid carriers.
Coverage in the US is OK, not the best however. Anyone who has had a Sprint phone knows how it is, there are black spots and drop calls, but I guess it's tolerable.
Those who like to chitchat on your phones better stick to the regular post paid ones, since at $0.25/min (for the first 10 min of the day anyway), it's likely that you will run up a huge bill.
Phone selections are very limited. Currently there are only 3 models available (US). I'd go with the Vox 8500, which is a decent quality flip phone and much smaller than the 2 Kyocera ones.