Year on year massive hike up of insurance premiums for our 2 dogs - this year's quote is £1,664.82! Have just informed them that our 2 year old dog was neutered a year ago and they have added an extra £6 per month on to the above quote. When I rang to enquire why, as castration supposedly reduces the risk of prostate disease in male dogs and should reduce the premium, the reply was that they get more claims for neutered pets than un-neutered! No further dialogue - like it or lump it! Very let down and confused by their reasoning for penalising owners of neutered pets!

At first contact with the team they were very polite and helpful, putting our mind at rest with helpful information about dealing with our pets injury. and also after the easy filling in of claim form and being in contact with our vet's, to diagnose and treatment to full recovery of our pet's injury. So I really liked how easy it was to deal with this pet insurance company.

Our young golden retriever cut her paw badly and the operation carried out by our vet was totally covered by our Argos insurance policy. We were delighted that the claim was settled and paid very quickly by Argos. We would certainly do recommend Argos for pet insurance cover.

When my puppy became ill it 22as very useful to have the Argos helpline give advice. Level of cover is great and claim process was simple and quick. Convenient that claim form can be completed and scanned meaning quicker to reach destination. Definitely happy and would recommend.

Our puppy had an eye infection that was persistent and took a while to treat. As the bills at the vets were mounting I was secure in the fact that our platinum Argos pet insurance would refund the money we had spent . The claim was settled quickly, no hassle and directly into our bank account. Thankfully our puppy recovered from the nasty infection and I am so pleased we took out a policy we can trust .

It's always difficult when your pet gets poorly but with argos pet insurance they were very friendly and helpful and always quick to respond which made claiming the easier part of the whole experience, would definitely recommend them to ensure your pet is well covered

Fantastic service from start to finish. Very easy to make the claim. Prompt payment direct to the vet. Have recommended to everyone I know who has a pet.

We have owned several dogs over the years all with insurance policies....I was nervous about changing but my husband said this policy gave good cover and was competitively priced.We have made two claims now on our one year old dog and each time the claim has been processed smoothly , quickly and the claim paid directly into our bank account ...text updates also...really couldn’t fault !

After a near fatal accident it was a great relief that with the superb care our vets gave to our beloved dog he recovered well. What was just as superb was the simple clear way we were able to process our insurance claim. We were able to telephone initially and were spoken to by a very caring member of staff who went through our options and sent us out a claim form. The member of staff explained the whole process, the form was clear and given to our vets to make a direct claim. This was very smooth and we got text updates on the claim. Our vets were very happy with how quickly the claim was settled and we were delighted too by the whole process. Thank you - it gave us complete peace of mind when looking after our dog.

Argos pet insurance is affordable and I feel confident knowing that my pet Has the level of cover needed to cope with all Unexpected events I would highly recommend Argos pet insurance

My cat recently needed treatment for a deep bite to one of its back legs. My vet was able to claim the cost of treatment minus the excess directly from Argos Pet Insurance. The process could not have been made simpler. Argos provided a follow up letter for my files. I will continue to ensure with Argos as I have found them competitively priced and when I have needed to contact them by telephone they have been courteous and helpful.

Overall I am very satisfied with the way Argos provide there pet insurance we always get a full settlement and a first class service our pet means everything to us and I trust Argos pet insurance as they deliver a quality service.

very happy hope any future claims (as rosie has allergies)will as easy

Everybody we dealt with was excellent and very helpful, couldn't of done it without the expertise help we've had, highly recommended.

I have to say that the Argos pet insurance team were great from start to finish. From my inital phone call warning them of a possible claim they were on the ball, Advise was given on how i needed to proceed should a claim be necessary. I was having phone calls daily after the claim forms were submitted keeping me updated with where they were in the system. Once the claim was approved the cheque was issued to our vets practice within 2 days. Highly recommended.