Animal Friends Pet Insurance Reviews - www.animalfriends.co.uk

★★★★☆
4.4 / 5
87% of users recommend this
  • Customer service

  • Value For Money

Media Gallery for Animal Friends Pet Insurance - www.animalfriends.co.uk

Animal Friends Pet Insurance - www.animalfriends.co.uk
Animal Friends Pet Insurance - www.animalfriends.co.uk

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★★★★★

“Excellent ”

Written on: 21/01/2020 by Lynne20 (1 review written)

My dog needed surgery. You are already concerned about your pet so you don't need the extra worry of " will the insurance pay " I mean it all looks good on paper but is it?! Well I can say from experience it definitely is, hassle free payout is what everyone wants. That's exactly what we got. So glad I insured my pet with animal Friends!! Pp I personally have lifetime cover. May I also say that they can often make direct payments to vets. Should you need to contact them via telephone they are… Read Full Review

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★☆☆☆☆

“DO NOT Insure Your Senior Pet With This Company!!!”

Written on: 08/01/2020 by Kassixyz (1 review written)

DO NOT insure "senior dogs" with this company I have been insuring 2 x dogs both now 10 years old with them for years. It is fine when the dogs are young but as soon as health problems due to old age arise suddenly you are handing over £90 excess PLUS 20% of each claim per condition. On top of that if your dog starts with a Lifelong Condition which, during the first months requires a lot of medication, vet visits for reviews plus physio or treatment, if you do not keep up with sending in… Read Full Review

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★☆☆☆☆

“Worst company ever- never pays a penny”

Written on: 22/11/2019 by ReinaRivera493 (1 review written)

This is the most appalling company ever- if you care about your pet- find another company- it doesn’t matter if you inform them prior treatment- discuss treatment etc the vet is supportive etc - this company will find a loop hole so they don’t have to pay you a penny. Never thought I’d say it but you would be better without insurance !!!!! Dreadful dreadful dreadful - if I could have 0 out of five I would have ! Worst thing we did was change to this company - what a waste of money- no… Read Full Review

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★☆☆☆☆

“The worst insurance company ever”

Written on: 07/11/2019 by paul273 (2 reviews written)

They have rejected a claim after they have twisted the chain of events to fit the exclusion clause in their policy wording that i had no other option than going to financial Financial Ombudsman Service therefore avoid this insurance to avoid adding more pain when you have a problem with your pet!… Read Full Review

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