written by ruby41 on 19/12/2008
I have found the John Lewis store card very useful. Every time I use it even to buy food at the supermarket I earn points. 3 times a year I received vouchers to use in a John Lewis Store. On one occassion I was informed the vouchers had been sent out but I did not receive them. I called John Lewis and I got through to a very helpful customer service representative who appologized and said the old vouchers will be cancelled and they will dispatch new ones as soon as possible. They had sent new ones within 3 weeks. The card is widely accepted abroad. I always make sure I have this card with me when I go shopping.
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