Moonpig Review, www.moonpig.com uk

★★★☆☆
3.4 / 5
61% of users recommend this

Summary

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★☆☆☆☆

“website & callcentre - simply waste of time, go elswhere”

Written on: 07/10/2019 by rjh39 (10 reviews written)

having spent 25 minutes designing my card and uploading pics on their very slow and complicated site, I went to despatch and it just would not 1. take my manual address (as their system failed to accept the postcode - given to me by Royal Mail - so It was correct). 2. System refused to allow me to change the delivery date when the side "change" window opened. 3 to top it all it then chose to only allow me to send the card to myself, rather than direct to the person. SO IF YOU LOVE WASTING HALF… Read Full Review

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★★☆☆☆

“No envelope”

Written on: 02/04/2019 by Downeyvd297 (1 review written)

No envelope with the card, which arrived today (2 April) although this was ordered 28 March. Poor, poor, poor!… Read Full Review

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★☆☆☆☆

“Flowers dead, awful customer service ”

Written on: 26/02/2019 by Mrmagoouk (1 review written)

Valentines day flowers arrived dead. Box smashed up. Arrived after 5pm when my wife left work. No response from Moonpig at all, over a week… Read Full Review

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