Motorpoint Reviews - www.motorpoint.co.uk

★★★★☆
4.3 / 5
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★☆☆☆☆

“Motorpoint not returning my deposit”

Written on: 02/06/2021 by Bronson94 (1 review written)

on the 4th of may I visited motorpoint at Burnley And paid 99 pound to reserve a car So I could come back the following Sunday for a test drive And a better look around the car. But on the 8th of may I was told to self isolate so I rang and cancelled the test drive and the car. I was told when I paid the money it was totally refundable by the salesperson and the managed. I have not received the refund I was told that they tried to repay my money directly back into my account but they was… Read Full Review

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★☆☆☆☆

“Don't buy from this motor trader”

Written on: 26/05/2021 by robbie1968 (1 review written)

I had an horrendous experience this week with a car i purchased from them they make a back street garage look excellent. They kept me waiting at the branch 5 hours even though the finance was supposed to have already been sorted and paid out. I had to sign 4 finance agreements I wasn't even given a copy of what I was signing. The car had covers over the steering wheel, gear stick and hand brake as required per Covid guide lines and I have health issues and have been shielding for over 12… Read Full Review

Robbie1968's Response to robbie1968's Review

Written on: 26/05/2021

I am sorry I meant to say the car did not have any protective covers on the steering wheel, gearstick or hand brake as per Covid 19 guidance.

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Robbie1968's Response to robbie1968's Review

Written on: 26/05/2021

I am sorry I meant to say the car did not have any protective covers on the steering wheel, gearstick or hand brake as per Covid 19 guidance.

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★☆☆☆☆

“MotorPoint 14 day guarantee sham”

Written on: 12/03/2021 by igPike1971 (1 review written)

Bought a car via Motorpoints website. I was seduced by the offer of a 14day money back guarantee. The car advertised showed it having a specific mileage. The sales person quoted this mileage and even the initial paperwork showed this mileage. I received the car and the mileage was out by 400miles. I questioned this and was told that the greater mileage was the one advertised and the sales person would have said that mileage. Well like these companies I record my calls. The sales person quotes… Read Full Review

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★☆☆☆☆

“WARRANTY NOT WORTH THE PAPER ITS WROTE ON”

Written on: 13/01/2021 by Hedgy70 (1 review written)

Bought a car from Birtley branch Dec 2019. Had a years warranty on it. Didn’t get my asking price on part ex, so they added another’s year warranty on it. Great I thought. I’ll buy it. Just over a year of buying it, it had a leak from engine. Phoned company who put me in touch with auto protect (warranty company) who told me to take it to a garage to get it checked out. Brilliant. NOT... The garage were told not to do the work as the part wasn’t covered in warranty. A £270 job to… Read Full Review

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