Haven Holidays, Littlesea Reviews

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Haven Holidays, Littlesea
★★★☆☆
2.6
30.0% of users recommend this
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  • Quality of accommodation

  • Quality of food

  • Staff

  • Children's entertainment

  • Adult entertainment

  • Facilities

  • Proximity to local amenities

  • Proximity to local attractions

  • Value For Money

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“Littlesea going down hill”

★★★☆☆

written by Regina306 on 31/10/2017

we have stayed at Littlesea every year for the past 18years,sometimes twice a year, the site itself is lovely, mostly clean with some great views. This time we used a privately owned caravan that we had to clean before using it as it was so dirty. Not Haven's fault. Unfortunately for us the site has gone down hill over the past few years and we will now look at somewhere else to go in the future. The entertainment is below what you would expect for a holiday park. We were spoilt with the likes of the person I dealt with in charge of entertainment a few years ago, when you would not miss a night. Now its more like of an amateur pub show. All the old Haven songs have gone which made haven entertainment what it was in the past. When playing crazy golf, or using the children's play area now, you have the pleasure of avoiding the dogs mess as the owners have been aloud to walk around the complex with their dogs, one young boy allowed his dog to mess where young children were playing and he just walked off muttering we are owners. We noticed the security / amusement staff seem to allow the owners children to run around in groups in the amusements, and soft play for the young children, and be disruptive, they nudge the machines as they walk around trying to get money out. which is annoying if you are on the machine at the time. We found one of the amusement staff rude and unhelpful on several occasions, who we finally complained about. Seeing this is a holiday park you can be woken early by works being done on other caravans or the moving of caravans. Empty caravans are left all over the site, two were put on a roundabout when we were there so that could not be used. Which was dangerous. The Haven Staff I can't complain about, always smiling and are always happy to help you. Its a shame, the site has been such a pleasure to go to in the past and when you talk with other people visiting the site they all complain about the same things.

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“Recently stayed at this campsite having decided to...”

★★★☆☆

written by on 11/04/2011

Recently stayed at this campsite having decided to take the family there for a weekend stay.
Booked on the phone with a Haven rep. Very helpful and polite. Booked into a Prestige caravan and got a good price.
Upon arrival a very helpful security guard greets you and gave clear directions. Check in was over in 20 seconds. Literally hand you a key and tell you where your caravan is!
Upon finding our 'Prestige' Caravan I have to say I was disappointed with the quality. Having viewed pictures online prior to booking, this caravan was not a true reflection. On entering the caravan my partner and I noted various things just did not seem right. Dirty windows. Dirty oven. Broken door catches. Broken blinds to name a few. But probably my biggest bug bear was the fact that every caravan around us had netting...ours was so basic it only had curtains...and they didn't even close properly!
A chat with the receptionist took on board our comments and hats off to Haven they managed to address some of the issues that day. However not one person came back to us to see if anything else could be done.

Overall we as a family had a fantastic weekend. Great weather and lots of giggles. Family entertainment was ok...if a little cringworthy at times.
As with other comments pool etc could be bigger. Restaurant/bar. Well I wouldn't be ordering my food there again. Took 1 hour and 30 minutes for our food to arrive...having been told it was only a 45 minute wait. And for the prices of the food.. they certainly do take the mick... side portion of fries for £2.95...and all you get is literally a small (and I mean small) portion. We sent ours back in disgust!

Would I go back to Littlesea? Probably yes. but I would seriously have to be convinced that my caravan would be a caravan I had viewed and booked viw their website.

Trades descriptions should seriously have a look at this website.

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