written by on 12/08/2009
We have banked with the RBS for 11 years for the first 8 were great, the last 3 years have been very poor for customer service.
They mis sold a product to me, never return phone calls, unable to identify strange moneys going into and then out of my account, fail to set up simple standing orders.
Poor managment and they are managing your money!!!!!
written by Robert Kerr on 11/07/2004
I had all my capital invested with in the Royal Bank of Scotland Current Account including my spouce's 5 accounts in total ( no fool like an old fool).
Now we enjoy fair treatment from the Leicester.
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