I have bought a few pairs of Jones shoes online and, although I've had no problems with the quality, I have occasionally had to return shoes that don't fit. Be aware that, under UK Distance Selling Regulations, you are legally entitled to a refund of the initial delivery charge as well as the cost of the shoes. The delivery charge to Portugal is £17.50 much higher than other stores I might add!), they must refund the £17.50 as well as the cost of the shoes. On every occasion that I have returned shoes I have had to ask them to refund the delivery charge 'as is my statutory right'! They do not do this automatically which they should!! Unfortunately many people are unaware of this so I'm sure they are getting away with ripping people off. KNOW YOUR RIGHTS under Distance Selling Regulations! Do not let internet retailers rip you off!

I have bought a few pairs of Jones shoes online and, although I've had no problems with the quality, I have occasionally had to return shoes that don't fit. Be aware that, under UK Distance Selling Regulations, you are legally entitled to a refund of the initial delivery charge as well as the cost of the shoes. The delivery charge to Portugal is £17.50 much higher than other stores I might add!), they must refund the £17.50 as well as the cost of the shoes. On every occasion that I have returned shoes I have had to ask them to refund the delivery charge 'as is my statutory right'! They do not do this automatically which they should!! Unfortunately many people are unaware of this so I'm sure they are getting away with ripping people off.

Jones is a good shop for nice looking leather shoes. I have had a couple of pairs. However, one fault is that on the heels there are bands of leather around the heel to make it look as thought the heel is solid leather. However, these are veneer strips and they begin to peel off, revealing a rubber core. You are left with heels with bits of leather flapping or you can rip them off. Either way isnt the best!