The tecnik electric ovens come with a 2 year guarantee, both ours stopped working after exactly 2years and 5months, the quality is not built to last hence the price, it is false economy.

Oven and extractor hood (both Tecnik)came as part of a package from Kitchens Direct. I would never go near them again.
They were unhelpful on the many occasions I reported failed oven seals, reluctant to return calls and did not come up with any effective answers.
Thankfully the last set of seals are still OK so they may have solved the problem.
Currently looking to chuck out this waste of space and replace it with a cooker that does a proper job
. I learned a long time ago that if you buy cheap you buy twice - I wish I had bought my own choice of cooker originally.
I am currently searching for standoffs that go inside the oven door as the current ones are cracking, but it's like looking for a needle in a haystack

The Tecnik TKC1285 cooker we bought is a big disappointment. The hood that came with the cooker (also Tecnik) has so little suction power that we gave up using it completely. When the oven setting using the back heating element stopped working (after only a year and a half of very little use) we called BSH who are the only company appointed to do repairs for Tecnik. Their engineer replaced the back heating element and although the part costs only £9, BSH charged us £127 (£33 pounds for a large, industrial size packaging of glue although only a very small amount was used). The setting using the back heating element is still not heating the oven more than 100C and BSH claim that this time it is the oven switch that is faulty. BSH claim that this has nothing to do with the reported fault and would be charged separately. We deemed this unreasonable and called Tecnik, whose spokeswoman (who refused to give me her name) kept repeating that BSH is a very good company and that our dispute with them has nothing to do with Tecnik. We have decided to cut our losses and replace this inferior cooker with a one of better quality as soon as possible. Needless to say, had I known of the poor quality of this product and the mercenary attitude of their service representative I would have not chosen a Tecnik cooker.