Waitrose www.waitrose.com

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★★☆☆☆
2.2
26.0% of users recommend this
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“I always thought Waitrose was premier for their...”

★☆☆☆☆

written by Trishaaa on 03/04/2024

I always thought Waitrose was premier for their quality products over Easter. I bought a lamb pacifically from Waitrose because it was English. I could’ve gone to Sainsbury’s and bought a lamb from Sainsbury’s but it was New Zealand I had my family over for Easter when I cooked the lamb in the oven, a terrible smell, of old lamb Are used to be a consistent customer. Gradually I go there for less and less products. I have now realised that Sainsbury’s who are used to look down my nose that they sell loads of organic Produce which are a fraction of the price of Waitrose. I don’t mind paying a good premium for good products, but unfortunately Waitrose have gone down the pan

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“Fantastic customer service!”

★★★★★

written by triciabea on 02/04/2024

I did an online grocery order- from a cruise ship! I got the dates wrong and I wasn’t going to be home when my order delivered. I phoned my local store who told me not to worry- my groceries hadn’t gone out yet so they would be put back in the store. I don’t think I would have got that level of care and service from any other supermarket, Well done and thank you Waitrose!

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“The cafe staff ”

★★★★★

written by Trollops on 05/02/2024

The last couple of visits to your cafe in Heavitreei in Exeter the staff were excellent, your Chinese man I’ve forgotten his name was excellent serving our table so friendly and helpful. She served me with a couple of take away latte’s and she was so kind and caring when I explained that I was off to the hospital with them. All the staff we have found to be excellent also in store too All staff are well trained and helpful. They are happy to wrap flowers which they do really well thank you Waitrose

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“BEST MARMALADE RECIPE”

★★★★★

written by Jaysea20 on 28/01/2024

I picked up a Waitrose recipe card for ‘seasonal’ Seville orange marmalade. I bought the specially selected Seville oranges in its own bag. It’s the first time I’ve attempted to make marmalade. The outcome was a triumph. It was delicious and perfect. Well done Waitrose!

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“Brunello wine - very poor”

★☆☆☆☆

written by North144 on 19/10/2023

Having returned from Tuscany I wanted to treat my friends to the wonderful Brunello wine. I bought a Val di Suga Brunello 2016 from Waitrose at £29.99. I let it air properly before . The wine tasted nothing at all like the Brunellos I had been drinking. Perhaps that might be expected but it was truly awful, acidic, limp with a terrible aftertaste. If tasted like a cheap red wine . What a disappointment. This is not a wine I would recommend buying. We couldn’t even finish it that’s how bad it was.

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