7DayShop - www.7dayshop.com

7DayShop - www.7dayshop.com
★★★★☆
3.5
68.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

“very poor CSR and i have been a long time customer”

★☆☆☆☆

written by alllangibson on 02/07/2019

Having bought 4 SSD hard drives from them, make Adata SU 650 They have all developed faults. they are only 2 months old Under no circumstances should anyone return any hard drives with any of your information on the drives 7 dayshop failure to grasp this astounds me I, therefore, would not recommend using them, they certainly won't be getting any more of my business As you are a relatively new company Perhaps you could do with some advice, Having spent 40 years in sales and marketing I would always tell new salespeople and CSR, If we do a good job the customer will tell 3 people how great we are, If we do a bad job the customer will tell everyone that will listen, how bad the service was. that was in the day before social media and the ability of the customer to have a voice. so the free advice is never let your customers go away disappointed regardless of what it costs its just not good practice

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“Customer service is absolutely deplorable”

★☆☆☆☆

written by Bell98 on 07/09/2017

Customer service is absolutely deplorable, they simply would not accept that there items listing description was both incorrect and contravened trading standards. This being due to 7Dayshop, does-not supply all items associated with your purchase. In my case I purchased a set of Bluetooth headphones c/w driver software. The driver software was not supplied, therefore the headphones do not work. Furthermore they would not accept liability even though the sales page and description clearly stated that the driver software was included. As the Bluetooth headphones were 7Dayshop’ own brand a manufactures software supplier could not be located, nor was any assistance was provided whatsoever. THEREFORE BEWARE WITH 7DAYSHOP OWN BRAND ITEMS AS THEY ARE NOT SUPPORTED WHATSOEVER.

Admin_7Dayshop's Comment

Written on: 22/09/2017

Hi,

Thank you very much for your feedback on this matter, we appreciate this.

In reply to your query (and as we have previously stated numerous times), this is an issue with the Win7 64bit operating system. The headset does not need drivers, it is your operating system that does. We do not have a driver for this (as it is not needed) and we only have the manual. This is in the additional tab as a downloadable Document and not a Driver.

If you are having persisting difficulties getting drivers from Microsoft, we suggest using an external Bluetooth Dongle which, once again, we have suggested in the email correspondence as well.

You have been provided with all the correct and necessary information in this matter and I cannot see any issues in terms of the service you have received.

Once again, the headset does not require a driver.

Your comments are appreciated.

Kind regards

Phoebe

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“Very Unhelpful”

★☆☆☆☆

written by Caseb361 on 24/08/2017

Do not purchase 7 day shop own brand of battery charger, WH2-Ds_145 Mine never worked after getting out of the box for the first time, they refused to repair, replace or help. I could send it back at my own expense tho for them to 'look at'?! Then once looked at what..charge me for sending the rubbish back? Yes it was a few days out of warranty, but as i explained, it was purchased for a trip that never happened and was never taken out of the box to use until 20 days past warranty. A cheap bit of rubbish. Always go for an Energiser brand....and preferably not from 7 day shop!

Admin_7Dayshop's Comment

Written on: 22/09/2017

Hi,

Thank you for letting us know of your feedback on this matter.

We appreciate where you are coming from in this situation, but in this case, as the item is out of warranty, we cannot replace or refund due to this.

Kind regards

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“Rubbish customer service”

★☆☆☆☆

written by Zingtastic on 30/10/2016

Bought an SD card that didn't work, tried to return but was just quoted the companies policy that they did not have to accept returns. Now I have a non - working SD card, you're better off buying on Amazon.

Admin_7Dayshop's Response to Zingtastic's Review

Written on: 30/11/2016

Hi,

Thank you for your feedback.

If the product was out of warranty from the purchase time, then we are unfortunately unable to accept the item back.

Please note, Terms and Conditions are agreed to at the time of purchase.

Apologies for any inconveniences this may have caused.

Kind regards

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Zingtastic's reply to Admin_7Dayshop's Comment

Written on: 28/12/2016

Hello,

I returned the item the day after I received it and that was acknowledged. 7dayshop emailed me back in the same way you did ie.quoted that terms and conditions are agreed at time of purchase (must be in your reply template).

Any email after that from me was replied in the same fashion, just a quote from your precious terms and conditions.

I repeat, buy from amazon, they will refund without hassle if you have an issue, 7dayshop will just 'politely' remind you of terms and conditions like this guy. And you'll be stuck with something that doesn't work.

I got lucky and only lost the cost of an SD card, cheap lesson learned - Don't buy 7dayshop.

Reply to this comment

Admin_7Dayshop's Response to Zingtastic's Review

Written on: 30/11/2016

Hi,

Thank you for your feedback.

If the product was out of warranty from the purchase time, then we are unfortunately unable to accept the item back.

Please note, Terms and Conditions are agreed to at the time of purchase.

Apologies for any inconveniences this may have caused.

Kind regards

Reply to this comment

Zingtastic's reply to Admin_7Dayshop's Comment

Written on: 28/12/2016

Hello,

I returned the item the day after I received it and that was acknowledged. 7dayshop emailed me back in the same way you did ie.quoted that terms and conditions are agreed at time of purchase (must be in your reply template).

Any email after that from me was replied in the same fashion, just a quote from your precious terms and conditions.

I repeat, buy from amazon, they will refund without hassle if you have an issue, 7dayshop will just 'politely' remind you of terms and conditions like this guy. And you'll be stuck with something that doesn't work.

I got lucky and only lost the cost of an SD card, cheap lesson learned - Don't buy 7dayshop.

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“Terrible product and terrible customer service ”

★☆☆☆☆

written by 220Graham on 15/06/2016

Avoid buying ink from them. I bought a premium HP 364 set of cartridges It is badly manufacturered with little to no quality control. The ink I got began leaking as soon as I removed it from the packaging. The seller had the audacity to advertised it as "Premium". To call the product I received adequate would be a massive understatement. After trying multiple times, 2 out of the 4 ink wouldn't even get recognised by the printer. Eventually I removed all 4 ink cartridges and threw them away. Avoid this company at all cost. Get your ink from somewhere else.

Admin_7Dayshop's Comment

Written on: 28/10/2016

Hi,

We are terribly sorry to hear of this happening to you and thank you for taking the time to leave your feedback.

If you wish to discuss this matter further, please do not hesitate to contact us via the website. We will be happy to assist you further in this.

Kind regards

7dayshop

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“Be cautious ”

★★☆☆☆

written by Orangeblimp on 21/05/2016

As the title suggests, I did once trust and enjoy this companies shopping experience but my most recent purchase was far from plain sailing. I ordered some phone camera lenses and went to pay using my debit card, I got through to the verification process but did not complete as I couldn't remember my password characters so came away from page and went back to the order to change it to PayPal then completed transaction... No problem but then I realised that I've stangly made two complete orders including the debit card payment. I went straight through to customer services within the minute to be told it could not be cancelled as the item has already despatched... Yeh of course it had!! My main concern is how they managed to complete the card payment??? Please be cautious!!

Admin_7Dayshop's Response to Orangeblimp's Review

Written on: 28/10/2016

Hi,

We are terribly sorry to hear of the problem you underwent.

We changed our dispatch system so that orders are now sent direct to our warehouse. Whilst this will offer faster delivery times, we are unable to cancel orders as they are fed directly to the warehouse for dispatch.

We thank you for taking the time to leave your feedback with us. This has been passed onto the team.

Kind regards

7dayshop

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“Excellent value and service”

★★★★★

written by wjMcHugh100 on 01/03/2016

Great range of good value photography supplies and storage media. Very competitive prices. Often my first port of call for memory cards and storage. photography suplies often cheaper than anywhere else and even own brand well made and fit for purpose.Only criticism is that postage takes a little longer than it used to,but worth the wait.

Admin_7Dayshop's Comment

Written on: 20/04/2016

Hi

Thank you very much for all your comments

And we look forward to your business in the future

Kind Regards

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“Love these hedphones”

★★★★★

written by Antoinei16 on 26/01/2016

I love these headphones, they are comfy to wear. I would recommend to everyone.

Admin_7Dayshop's Comment

Written on: 20/04/2016

Hi

Thank you for your lovely comments

Kind Regards

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“Had an issue a remanufactured cartridge for my HP...”

★★★★★

written by Henry348 on 25/01/2016

Had an issue a remanufactured cartridge for my HP printer - when I advised 7day I was offered a replacement, refund or a credit. I opted for a replacement which arrived within two working days-fantastic service. Thank you.

Admin_7Dayshop's Comment

Written on: 20/04/2016

Hi

Thank you for taking the time to leave this review and your comments

Im glad this issue was resolved in a efficient way

Kind Regards

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“Great Service”

★★★★★

written by Allenri5 on 21/01/2016

Arrived on time. Goods are excellent. I will recommend you to all of my friends. This is the first time I have used this site but will always try you first.

Admin_7Dayshop's Comment

Written on: 20/04/2016

Hi

Thank you for your lovely comments on our service and products

Kind Regards

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“Kingston Data Traveler USB 3, 32GB Stick - THE...”

★★☆☆☆

written by Holder335 on 20/01/2016

There is absolutely nothing wrong with the product, it is exactly as described and well worth the money. However I can no longer recommend 7dayshop, (in years gone by, and for years, I have recommended them to all and sundry). Alas no longer< I have experienced longer and longer times in deliveries. There are many occasions when the web site seems to have a mind of it's own, the filters appear to be very poor and I just get fed up and go elsewhere. If you have time to wait, I can truly recommend the product, the two stars is based on follow up to placing order and (in my opinion, a very unfriendly website).

Admin_7Dayshop's Comment

Written on: 04/03/2016

Hi

Im very sorry you have had issues with our website i can confirm there was an error with the filter which have now been fixed and resolved

If you have any further issues or question please contact us.

Kind Regards

Kerrie

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“Great as usual”

★★★★★

written by Camron416 on 18/01/2016

Don't know how this company manage to keep their prices so low and sometimes with postage included - brilliant.

Admin_7Dayshop's Comment

Written on: 20/04/2016

Hi

Thank you for all your lovely comments

We look forward to your custom in the future

Kind Regards

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“Won't stop sending me spam emails”

★☆☆☆☆

written by rakehey on 17/01/2016

Can't remember what I bought, sure that bit of it was fine. But since then they have bombarded me with spam emails that I didn't sign up for. And there is no way to stop it. Follow the link on the email? Doesn't work. Contact them through their website? Doesn't work. I hate companies that do this.

7Dayshop's Response to rakehey's Review

Written on: 18/01/2016

Hi,
Please email us - our unsubscribe links definitely work! As does our contact us link on our website.
You can also just reply to any of the emails to ask us to unsbscribe you.

I'll be happy to get you removed.

Also for your knowledge, there is a tick box at the checkout which offers you to join our mailing list, and another to accept our terms and conditions.

Kind Regards
Sam

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“Great value and service from 7 Day Shop.”

★★★★★

written by gahill29 on 17/01/2016

I Have used 7 Day Shop regularly in recent years for batteries and accessories and always found the web site easy and straightforward to use. Quick delivery and postage costs are also very reasonable.

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“SanDisk Mobile Ultra Micro SD SDHC”

★★★★★

written by Monroe261 on 16/01/2016

Great price, quickly despatched, a very dependable company. Always provides excellent service at very competitive prices. Goods are well packaged. The go to company for memory, ink, and a host of other goods. Make 7dayshop your first port of call and whatever you want just enter it into the search box and chances are they will have it at a great price.

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“10 days to deliver item”

★☆☆☆☆

written by ZaidBauer on 16/01/2016

ordered item 4th jan, web site stated 3-5 days delivery time, arrived 14th jan. NOT GOOD ENOUGH for 7 day opperation. so back to Amazon.

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“Wised I knew about 7day shop before”

★★★★★

written by pvHensley46 on 15/01/2016

I recently purchased a Monopod for my camera. I was extremely pleased with it and it was better than some of the reviews suggested it would be. The item's description was perfect and delivery was as suggested. Excellent value for the money.

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“good price ”

★★★★★

written by Thorntonuv371 on 15/01/2016

i have just bought a 64 GB memory card for my camera. and i am looking forward to many hours of use with it and a 32 GB stick for my pc. i am very pleased with the [product.and price. and prompt service thank you.

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“Satisfied with the service overall ”

★★★★☆

written by BrandenTilley1949 on 15/01/2016

Prices are competitive and the service reliable and trustworthy, although delivery not always speedy in my experience so perhaps bear in mind if your need is urgent.

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“Duracell 371/370 Batteries”

★★★★★

written by rocco44 on 14/01/2016

All good. Fast delivery. Great product. Just keep up the good work. Thanks.

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