written by on 05/04/2008
I have a dell inspirion 8500. Windows performed an auto update for my graphics card and it was curtains after that. The screen drew funny lines and screwed the text on the screen. Windows crashed so I powered down the machine by holding the power button for 3 secs. When I switched the laptop on again the monitor was black and it would not boot up. You may as well say the laptop is dead. Im not impressed!
Dell support said it could be a static problem and that I should unplug power and battery then do a system reset by holding the power button for 10secs. This did not help and when I power up I get the same black screen! I do not recommend Dell or this laptop.
written by reninlondon on 09/02/2007
It heats up, battery life is rubbish, and under the warranty they say certain things aren't covered, so make sure you read the small print.
I have a work laptop which I use too. It is an IBM Thinkpad. It is not as big as a Dell laptop, but it is durable, it lasts and it doesn't mess up as much as the Dell.
Basically, the Dell Inspiron 8500 laptop is a pile of trash, and if you are going to risk buying one, then make sure you get the extra on-site next business day support, because without it, you are going to be paying loads out every time it goes wrong.
written by ste151089 on 24/11/2004
The Dell Inspiron 8500 is basically a pile of junk and is no use to anybody. For the price you buy this, you could buy an Apple ibook.
written by tersh on 13/02/2004
My Dell Inspiron 8500 was delivered surprisingly rapidly in november 2003. At christmas the dvd player started becoming erratic in its operation. I sent it back to Dell and it came back 3 weeks !! later. Unfortunately they had changed the XP Pro to XP home and omitted to install many other programmes and also the dvd decoder, so no dvd. And quality control had signed it off as ok. They offered to send an engineer, but if they can't fix it in 3 weeks what hope? I was advised to sue by trading standards. Dell will not respond to my emails. AVOID unless you like grief. In my opinion Dell UK technical support is way below par!
Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer
Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.
We will email you when the question is on the site
427082_Ronniebangalore's Response to tersh's Review
Written on: 23/12/2008
I have the same problem an almost dead battery. I understand from the previous owner that they had always used the laptop plugged in. Is that the reason why the battery is failing? In 10 mins a fully charged battery discharges while working. I have 512 RAM, I want to add 1GB RAM to thisin the next slot, will it work as 1.5GB after that? The system otherwise is good and no complaints.