written by on 27/06/2011
I am a driving instructor. I have my car serviced at the required intervals. In June 2010 (car was still in warranty) I asked Ford to look at my car and stop the thick black smoke coming from the exhaust. They have replaced the EGR unit (for which I had to contribute)and and one injector but the car is smoking as badly as it was before. Ford say that it is because my car is used for driving instruction - what utter rot! They think that I only use my car at slow speeds - on the contrary I use the M5 on a daily basis, I only work part time as an instructor and it is also our family car. So Ford are trying to say that the Focus is not a "town" car and one shouldn't use it for short journeys! My flywheel is now vibrating - the car is 3 years and 4 months old. My last Focus was 4 years old when the same thing happened. I refuse to buy another Focus and will fight Ford to the end to get satisfaction. I am disgusted with the service I have received. They have no idea why my car is smoking - I thought they made the cars!!!!
written by on 24/01/2010
Having not owned a Ford for 16 years, when I first passed my test, I recently bought a 2nd hand Focus TDCI. What an absolute pile of dung, my Mitsubishi was 10 years old when I got rid of it, still on it's origonal clutch and flywheel, something it seems a Focus diesel would struggle to do even if it's lifespan was 3 years. Acceleration was ok and the car handled quite well, once over 55mph it screams out at you for a 6th gear that doesn't exist. I thought my Mitsubishi was old hat with drums at the back but the four discs on the Focus brake as though you're towing a Winnibago full of scrap iron. The car has developed a clunking knocking sound that I expect is major clutch/flywheel issues, both items I've never had go on any car. After 16 years of Ford free motoring, I can't wait to get back to that state of affairs again, I'll never make the mistake again of trusting Ford to produce a car worth bothering with. Stick to Jap cars.
written by nickrutter on 18/08/2008
I bought an 04 Focus estate Ghia in March 08 with a full service history. The drivers side arm rest brke off the first time I tried to use it which is linked to the lumbar support.
Last week I loaded it up with two kids and headed for France. !0 miles short of the tunnel the oil light came on and the engine went bang immediately after a pile of black smoke came out and the engine leaked oil and water everywhere. It was serviced, it's water and oil were fine I checked them before the leaving. The AA man said I was unlucky. I will never trust this make and model of car again and it's going to cost me £2,500 for a recon engine. I no longer want this pile of rubbish, I am absolutely livid that this has happened.
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