Autoglass Reviews -

4.3 / 5
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“Its worth paying extra excess to use your own repairer”

Written on: 22/07/2019 by davidyoung851 (1 review written)

Appalling service from incompetent staff. I left my car with them for a screen change. and was assured all was working when went to collect. Clearly not been tested as warning flashing up on dashboard display almost immediately upon driving, and adaptive cruise, lane and piolt assist all not working. Returned vehicle next day to an argument from staff, saying its not their fault, and when collected 2 days later found it had done 80+ miles being driven around collecting their lunch/showing off… Read Full Review

Trishanatodd's Response to davidyoung851's Review

Written on: 10/10/2019

The worst company ever! Had my car broken into auto glass came out to replace my window the man broke my regulator and tried to blame the person who broke into my car then said I need to get the mechanism fixed which is not the case I've gone to 3 mechanics and they all told me the guy broke my regulator I have now to pay over £150 to get someone to fix it when i put in a complaint for a manager at auto glass to call me back they told me someone would call me back and a week later refunded me 60£ and left me with the glass because they know they done wrong! Worst company ever!! I'm so annoyed dont use them @autoglass

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“Non genuine parts used- beware after market parts only...”

Written on: 11/04/2019 by zeFournier419 (1 review written)

bad attitude on calls from customer service, poor handling of situation from start. No one even interested to resolve just blame others and take no ownership. No customer service at all. Glass left in tailgate after glass replaced- that was another person fault who made it safe according to Autoglass, nothing to do when removing the outside edge and fall in-between gap. Lock now seized can't open boot! No one tells you only aftermarket products used so doesn't 'look' anything like the one… Read Full Review

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“Replacement Windscreen”

Written on: 12/03/2019 by CatVDW (1 review written)

Job Well Done, friendly advice and looked after 1st class and even got a good weather app :-)… Read Full Review

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“windscreen repair”

Written on: 28/02/2019 by gretna2487 (0 reviews written)

autoglass contacted me in advance and arrived on time did a first class job after explaining everthing in advance… Read Full Review

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