Although the Dyson has fairly good suction it has a very poorly designed head. It is designed with 2 1 inch by 1 inch tabs sticking backwards from the head. These always get caught on everything it the room including its own cord. This is highly annoying when using this machine. when compared to my shark rocket (which I only purchased for quick jobs, at half the price) the shark rocket has far more suction power and a better designed head. this head has so much suction power that at the edge that you need to make sure no cords are near as it will suck them in, where as the Dyson has almost no edge cleaning. Although the shark is a little top heavy, in my opinion it has the most bang for the buck at half the cost and almost double the suction.

Nigel O'Hara only stock about 5% of their catalogue. Items marked as "Available" or "Available to order" mean they will order from the manufacturer (why two status's for the same thing? probably to make things misleading, they like doing this). It's now been 12 days since I ordered, no-sign of delivery, infact the order status still says "processing", I feel 12+ days to get stock from a manufacturer which is marked as "available" just isn’t acceptable in 2015. They have "LIVE SUPPORT"! Although what this really means is you can send an email through an online form which they will respond to in around 1-2hrs (if your lucky), again very misleading and is far from what the title suggests. Keep in mind this is a company that strives to hide there phone number, there’s several places on the website it says you can call them, but there is no number anywhere on their website, alarm bells ringing yet? Customer Service. I've had two reply’s using the "live support" system, both were very vague, trying to avoid the point, misdirect the conversation, push the blame, of no help whatsoever. Apparently it was my fault I didn’t understand it takes 12+ days for them to get stock marked as "available" from their manufacturer, although if you read reviews 99% of negative ones are based on 1. delivery time, (so I'm obviously not alone here) 2. poor customer servers & 3... what I'm about to come to now. Refunds! Now I can't comment on this yet, because I'm not calling them asking for a refund until tomorrow (it's Sunday as I write this). However as I've already experienced problem 1&2 of what most negative reviews concern, it wont surprise me if getting my money back is also going to be a problem. Story’s of 20-30+ days are pretty frequent in the negative review section, I guess time will tell....

Totally love this new hoover. My houysekeeper bought this for the annex and i had to use it myself over christmas when i dropped a vase on the floor...anyway it works so well. I recommend this little thing to anyone who likes simple and strong.

What a difference from our old electrolux, worth the investment! Bought this earlier in the year and has made a real difference to our home. Scary to see the dust and muck that collects in the easy to dispose container. Like the email reminders to wash the filter too> The only downside is it is on the heavy side and therefore my other half gets me to do the vacuuming!

When I was deciding which vacuum cleaner to buy, I came to the decision that it had to be a Dyson. Ever since I purchased my dyson, I haven't had any complaints. It is so easy to use, and really practical. Anytime I need to give the floor a quick vacuum or an intense clean, out it comes. A feature that is ideal, especially because this isn't the lightest dyson, is that it can sit on the staircase, so there is no need to hold it while you are vacuuming. It's great for the car too. It is on the pricey side, however there are some good deals out there. All in all, I couldn't be without my dyson.