Outdoor Kit Reviews

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Latest Reviews

“I've used these guys twice now and their customer...”

★★★★★

written by Mattavelli on 29/03/2011

I've used these guys twice now and their customer service has been excellent both times.

In the first case i bought a jacket that was too big (my fault not theirs) which was exchanged with very little hassle and very quickly for the right size.

The second time was to buy a backpack. I rang to explain that i had been let down by another internet company and needed my bag by Thursday - the order was placed on the Monday by 4.30 and i have a tracking no. that shows it 'In Progress' up in Perth, Scotland today (Tuesday 10.10am). I should receive the item the next day.

Customer service excellent and friendly through out both purchases. Excellent tracking service. Cheapest price (for the backpack) on the net.

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