Oojo.com - www.oojo.com

Oojo.com - www.oojo.com
★★★★☆
4.2
81.0% of users recommend this
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Latest Reviews

“Quick, easy & best deal”

★★★★★

written by on 29/11/2023

I booked an international flight on this site. It was easy search, fantastic deal and payment was quick as well.

Oojo.com's Comment

Written on: 30/11/2023

Dear Customer, Thank you for your feedback! We're pleased to hear that your international flight booking was easy, provided a fantastic deal, and had a quick payment process.

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“Excellent service”

★★★★★

written by 1967Slaughter on 11/11/2023

Very intuitive interface and easy to navigate compared to different websites

Oojo.com's Comment

Written on: 11/11/2023

We are glad you've been satisfied with our services! Thank you very much for being our customer!

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“Fast and good”

★★★★★

written by MacGregorsp274 on 03/11/2023

Excellent service and good for someone who does not like to type the same thing over and over again. Thank you for being there when I need you.

Oojo.com's Comment

Written on: 03/11/2023

Your satisfaction is our goal and we are so happy we've been able to achieve it! Thank you very much for cooperation with us!

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“Thank you Jasmeet”

★★★★★

written by sonjadevi on 31/10/2023

Very efficient and helpful! I needed specific date and flight and Jasmeet really helped me find the best possible deal. I’m going to see my parents! I’m excited. Thank you again!

Oojo.com's Response to sonjadevi's Review

Written on: 01/11/2023

Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.

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“Great Customer Service.”

★★★★★

written by Area314 on 22/10/2023

My honest review: Vaishnav was the gentleman that helped me with the booking. I am certain he gave me the best price available. He also gave me a length of advises. The overall experience was great and I will share it with my friends. Gennaro

Oojo.com's Response to Area314's Review

Written on: 23/10/2023

We are happy that Vaishnav has provided you with such a wonderful experience.

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“great support in booking complicated itenerary”

★★★★★

written by customer_support_feedback on 14/10/2023

Tanaka was really patient and knowledgeable and helped us figure out how to book the family as roundtrip to Germany with the kids travelling there with one parent and back with the other on non-overlapping dates. She also worked through past her shift to finish out the case taking pride in closing it. Her supervisor also helped here and there in a team effort. thanks

Oojo.com's Response to customer_support_feedback's Review

Written on: 15/10/2023

We are happy that Tanaka has provided you with such a wonderful experience.

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“Thank You”

★★★★★

written by GeraldStiles on 14/10/2023

Our flight from Tel Aviv to Istanbul was cancelled, and Capiopea was very helpful and patient with us in changing the flight to leave from Jordan. We spent three days talking to Oojoo and Turkish Airlines and no one was able to help us, but thankfully Capiopea was finally able to help us. We very much appreciate her help and support.

Oojo.com's Comment

Written on: 16/10/2023

Thank you for your feedback, it is our goal to assist our customers no matter the events! We wish you safe travels and hope to see you in the future.

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“Staff are Amazing”

★★★★★

written by IslaMcKenzie218 on 07/10/2023

Highly recommended! The staff takes an extra mile for an excellent service. Well done!

Oojo.com's Comment

Written on: 08/10/2023

Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.

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“Very pleased with customer service and the price of...”

★★★★★

written by 240Buckley on 03/10/2023

Very pleased with customer service and the price of the tickets. Thank you so much

Oojo.com's Comment

Written on: 04/10/2023

Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.

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“Tanaka is Best”

★★★★★

written by abdullahabbasi98 on 03/10/2023

Tanaka is Awesome! She patiently clarified all my doubts! Super helpful!

Oojo.com's Response to abdullahabbasi98's Review

Written on: 03/10/2023

Thank you for your feedback! We put in the work to keep you and all of our clients happy and hope to see you again!

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“Very good deal by the website and also got a call from...”

★★★★★

written by Templetonlk308 on 07/08/2023

Very good deal by the website and also got a call from personal assistant regarding booking needs right after booking.This is the best service i got from website so far. It's amazing Customer service take care of your all needs and explained everything in details. Thank you for all

Oojo.com's Comment

Written on: 07/08/2023

You are so welcome! Our agents are doing their best to satisfy the customer and we appreciate them a lot! Thank you very much for a 5 stars review and kind words towards our assistance!

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“Great service!”

★★★★★

written by kate.varf on 25/07/2023

I was very surprised by the quality of service! After I made the reservation request the agent called me to confirm all the details. They booked my tickets very fast in less than an hour. And the discount was a great bonus!

Oojo.com's Response to kate.varf's Review

Written on: 25/07/2023

It was a pleasure serving you. we really appreciate you taking the time to share your feedback and being so open with us!

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“Great and beautiful service ”

★★★★★

written by Jimena457 on 19/07/2023

The men which I talk has beautiful service and he give me a detail of flight information so it’s great help

Oojo.com's Comment

Written on: 19/07/2023

Thank you so much for the kind review! Our agents always strive to give our customers the best experience. We hope to see you in the future.

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“Fast and good choice”

★★★★★

written by ydKendall467 on 12/06/2023

trying couple days and looking for a good price of the international air ticket, finally OOJO pops up and we just go for it.....No very familiar with OOJO, so far it find me best ticket. let's see what their final service later. thanks

Oojo.com's Comment

Written on: 13/06/2023

We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance

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“Good service”

★★★★★

written by guBuckley429 on 05/06/2023

An agent helped me with the booking and he was great and super helpful.

Oojo.com's Comment

Written on: 07/06/2023

Thank you for your excellent feedback !!!

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“Very pleasant to talk with and straight to the point”

★★★★★

written by Scottty143 on 02/06/2023

The agent that helped me (I think it's spelled Zikran) was very nice to talk to, straight to the point and knowledgeable. Very cool guy!

Oojo.com's Comment

Written on: 03/06/2023

We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!

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“Do not do it!”

★☆☆☆☆

written by Hannahkay96 on 23/05/2023

DO NOT DO IT! They may seem like they have good ratings or reviews but it is untrue. Yes you save some money but it may back fire. My husband and I bought tickets through them from Atlanta to Rome, Italy. I have never regretted something so much. We bought them way in advance so the flight wound up changing. Oojo did not even reach out to me to update our tickets, I had to call them. Then whoever reissued our tickets messed them up. Therefore, when I tried to access the tickets to pick seats or anything through Turkish Airlines. I couldn't. I played phone tag, email, and many headaches back and forth between Oojo and Turkish Airlines and the problem was never fixed. I had even purchased travel insurance through Oojo in order to protect our tickets which was useless because they could not issue a refund. Also, I have the upmost respect for anyone that knows more than one language but if you get frustrated by hard to understand accents that is another problem you will face.

Oojo.com's Response to Hannahkay96's Review

Written on: 30/05/2023

Dear Customer,


Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID
Please email this ID at our email address
with your booking confirmation number, and we will get in touch with you.


Thank you in advance.


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“Simple to Use”

★★★★★

written by 163Alvarez on 23/05/2023

First time used this site and I’m very satisfied and very easy to used.

Oojo.com's Comment

Written on: 30/05/2023

We are happy when our customers are satisfied,Thank you.

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“Unlawful company”

★☆☆☆☆

written by Vegaiz6 on 01/05/2023

PLEASE DO NOT BOOK FLIGHTS WITH THIS COMPANY. I booked round trip flights but later I had to change the date due to family emergency. They were hiding to disclose how much I paid for flight in and out. They said we will not provide that information. Because then I will be able to find out how much they are trying to deceive me. They already paid 1,020 for round trip and they wanted me to pay another 1,000. I went to their website, their ticket price was $600. So why are you trying to deceive me? I already paid you for round trip and we only use one way ticket so far. SHAM! STAY AWAY! CUSTOMER SERVICE PEOPLE ARE UNTRUE TOO! Can someone from this airlines get my return flight money back or change my return flights from May 08th to the date in July? That would not be nice to trick your customer take their money! I NEED HELP FROM SOMEONE FROM AIRLINES! The airline company wrote me that they have a case with a complaint assigned a special id: *******. And asked me to email them so I did email and called multiple times, I was told that someone will call me back but no one called me back! CAN SOMEONE FROM AIRLINES LOOK INTO MY CASE? My mom's flight is on May 8th, but she wont be able to fly back. So I need to change her flight dates to July. I did explain to the customer service that my dad went through amputation surgery so my mom needs to extend her time and stay longer. But they did not seem to care! THIS IS WRONG! I paid for round-trip. I need you to change our return flight tickets to the later date. I already paid 1,020 for round trip. I do not think you asking me to pay additional 1,000 for return flight on top of 1,020 already paid amount is FAIR. CAN SOMEONE FIX THIS PROBLEM BEFORE MAY 8TH?

Oojo.com's Comment

Written on: 30/05/2023

Dear Customer,


Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID
Please email this ID at our email address
with your booking confirmation number, and we will get in touch with you.


Thank you in advance.


Reply to this comment

Samiraparris's Comment

Written on: 30/05/2023

This was shared before. Special ID was given but they still demanded $1,000 and plus $150 on top of what I paid. So it is just untrue! This IS A SHAM COMPANY! PLEASE DO NOT BUY TICKETS FROM THEM!

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“Big Sham Artist”

★☆☆☆☆

written by Barrdr342 on 29/04/2023

Stay away from from this company once you buy a ticket from they make your life miserable. I tried to change the date on my ticket they wanted to charge almost $1000 and my ticket was $950 I changed my mind I just wanted to go back on the date I was supposed to. They canceled my return date and asked either I will buy the changed date or I have to buy another return ticket because I can no longer travel on the date they canceled it. Customer service all from India covering each other they will not let talk to a supervisor. It was terrible. I had to pay extra to comeback in a later date and 10 hours layover as soon as I get to the state I am taking them to court

Oojo.com's Comment

Written on: 30/05/2023

Dear Customer,


Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID
Please email this ID at our email address
with your booking confirmation number, and we will get in touch with you.


Thank you in advance.


Reply to this comment
Was this review helpful? 0 0

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Asked by JunaiidAli on 8th June 2022 Report this content
What would be the additional charges if I want to change my flight date and time?

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