written by on 29/11/2023
I booked an international flight on this site. It was easy search, fantastic deal and payment was quick as well.
written by 1967Slaughter on 11/11/2023
Very intuitive interface and easy to navigate compared to different websites
written by MacGregorsp274 on 03/11/2023
Excellent service and good for someone who does not like to type the same thing over and over again. Thank you for being there when I need you.
written by sonjadevi on 31/10/2023
Very efficient and helpful! I needed specific date and flight and Jasmeet really helped me find the best possible deal. I’m going to see my parents! I’m excited. Thank you again!
written by Area314 on 22/10/2023
My honest review: Vaishnav was the gentleman that helped me with the booking. I am certain he gave me the best price available. He also gave me a length of advises. The overall experience was great and I will share it with my friends. Gennaro
written by customer_support_feedback on 14/10/2023
Tanaka was really patient and knowledgeable and helped us figure out how to book the family as roundtrip to Germany with the kids travelling there with one parent and back with the other on non-overlapping dates. She also worked through past her shift to finish out the case taking pride in closing it. Her supervisor also helped here and there in a team effort. thanks
written by GeraldStiles on 14/10/2023
Our flight from Tel Aviv to Istanbul was cancelled, and Capiopea was very helpful and patient with us in changing the flight to leave from Jordan. We spent three days talking to Oojoo and Turkish Airlines and no one was able to help us, but thankfully Capiopea was finally able to help us. We very much appreciate her help and support.
written by IslaMcKenzie218 on 07/10/2023
Highly recommended! The staff takes an extra mile for an excellent service. Well done!
written by 240Buckley on 03/10/2023
Very pleased with customer service and the price of the tickets. Thank you so much
written by abdullahabbasi98 on 03/10/2023
Tanaka is Awesome! She patiently clarified all my doubts! Super helpful!
written by Templetonlk308 on 07/08/2023
Very good deal by the website and also got a call from personal assistant regarding booking needs right after booking.This is the best service i got from website so far. It's amazing Customer service take care of your all needs and explained everything in details. Thank you for all
written by kate.varf on 25/07/2023
I was very surprised by the quality of service! After I made the reservation request the agent called me to confirm all the details. They booked my tickets very fast in less than an hour. And the discount was a great bonus!
written by Jimena457 on 19/07/2023
The men which I talk has beautiful service and he give me a detail of flight information so it’s great help
written by ydKendall467 on 12/06/2023
trying couple days and looking for a good price of the international air ticket, finally OOJO pops up and we just go for it.....No very familiar with OOJO, so far it find me best ticket. let's see what their final service later. thanks
written by guBuckley429 on 05/06/2023
An agent helped me with the booking and he was great and super helpful.
written by Scottty143 on 02/06/2023
The agent that helped me (I think it's spelled Zikran) was very nice to talk to, straight to the point and knowledgeable. Very cool guy!
written by Hannahkay96 on 23/05/2023
DO NOT DO IT! They may seem like they have good ratings or reviews but it is untrue. Yes you save some money but it may back fire. My husband and I bought tickets through them from Atlanta to Rome, Italy. I have never regretted something so much. We bought them way in advance so the flight wound up changing. Oojo did not even reach out to me to update our tickets, I had to call them. Then whoever reissued our tickets messed them up. Therefore, when I tried to access the tickets to pick seats or anything through Turkish Airlines. I couldn't. I played phone tag, email, and many headaches back and forth between Oojo and Turkish Airlines and the problem was never fixed. I had even purchased travel insurance through Oojo in order to protect our tickets which was useless because they could not issue a refund. Also, I have the upmost respect for anyone that knows more than one language but if you get frustrated by hard to understand accents that is another problem you will face.
Written on: 30/05/2023
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID
Please email this ID at our email address
with your booking confirmation number, and we will get in touch with you.
Thank you in advance.
written by 163Alvarez on 23/05/2023
First time used this site and I’m very satisfied and very easy to used.
written by Vegaiz6 on 01/05/2023
PLEASE DO NOT BOOK FLIGHTS WITH THIS COMPANY. I booked round trip flights but later I had to change the date due to family emergency. They were hiding to disclose how much I paid for flight in and out. They said we will not provide that information. Because then I will be able to find out how much they are trying to deceive me. They already paid 1,020 for round trip and they wanted me to pay another 1,000. I went to their website, their ticket price was $600. So why are you trying to deceive me? I already paid you for round trip and we only use one way ticket so far. SHAM! STAY AWAY! CUSTOMER SERVICE PEOPLE ARE UNTRUE TOO! Can someone from this airlines get my return flight money back or change my return flights from May 08th to the date in July? That would not be nice to trick your customer take their money! I NEED HELP FROM SOMEONE FROM AIRLINES! The airline company wrote me that they have a case with a complaint assigned a special id: *******. And asked me to email them so I did email and called multiple times, I was told that someone will call me back but no one called me back! CAN SOMEONE FROM AIRLINES LOOK INTO MY CASE? My mom's flight is on May 8th, but she wont be able to fly back. So I need to change her flight dates to July. I did explain to the customer service that my dad went through amputation surgery so my mom needs to extend her time and stay longer. But they did not seem to care! THIS IS WRONG! I paid for round-trip. I need you to change our return flight tickets to the later date. I already paid 1,020 for round trip. I do not think you asking me to pay additional 1,000 for return flight on top of 1,020 already paid amount is FAIR. CAN SOMEONE FIX THIS PROBLEM BEFORE MAY 8TH?
Written on: 30/05/2023
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID
Please email this ID at our email address
with your booking confirmation number, and we will get in touch with you.
Thank you in advance.
Written on: 30/05/2023
This was shared before. Special ID was given but they still demanded $1,000 and plus $150 on top of what I paid. So it is just untrue! This IS A SHAM COMPANY! PLEASE DO NOT BUY TICKETS FROM THEM!
written by Barrdr342 on 29/04/2023
Stay away from from this company once you buy a ticket from they make your life miserable. I tried to change the date on my ticket they wanted to charge almost $1000 and my ticket was $950 I changed my mind I just wanted to go back on the date I was supposed to. They canceled my return date and asked either I will buy the changed date or I have to buy another return ticket because I can no longer travel on the date they canceled it. Customer service all from India covering each other they will not let talk to a supervisor. It was terrible. I had to pay extra to comeback in a later date and 10 hours layover as soon as I get to the state I am taking them to court
Written on: 30/05/2023
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID
Please email this ID at our email address
with your booking confirmation number, and we will get in touch with you.
Thank you in advance.
Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.
We will email you when the question is on the site
Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
We will email your when your answer is on the site
As rated by our community of reviewers
Oojo.com's Comment
Written on: 30/11/2023
Dear Customer, Thank you for your feedback! We're pleased to hear that your international flight booking was easy, provided a fantastic deal, and had a quick payment process.