Belvoir Lettings - Gravesend

We rented a house through Belvoir Gravesend, only to get a letter from another letting agency one day to find they had taken over the management of the property as Belvoir Gravesend had ceased to operate....they've also done a runner with our deposit money, along with the rest of tenants using them! 3 months on and I'm still waiting for cash back from loss adjustors. Belvoir head office wiped their hands of the matter and have left it to us to sort alone......shoddy all round! Don't use if you value your money or sanity!