Dodgy start . First sales/measure up person left company without notifying us . Had no problems afterwards. Went to different showroom, got new salesperson. Changed my layout and style without any hiccups. 3D view shown . Drawn up plans were as specified.Arrived and fitted to schedule. Fitters we’re great and showed me how to take out drawers on my order 292474/73 . Jobs a good-un. Thank you .

Some difficulties such as the delivery date being pushed back a couple of weeks I believe due to CV19 issues but not explained properly and there was a part missing upon installation but nothing serious But my only gripe was the communication process, we got a call at 655am saying they would arrive in about 20 minutes Arriving so early caught us completely by surprise perhaps a call / text the previous evening That being said The installers did an absolutely first rate job

Went to Bolton showroom and sales person/designer was very helpful. I received plenty of communication about final payment and fitting dates/times with option to change. fitting was confirmed for today 3/1/20. The fitters phoned me at 7am but I was still asleep. I had been told to expect them at 9-9.30am so I had set my alarm for 8am and they arrived whilst I was still in bed! However, the guys were friendly and happy to wait whilst I got sorted. Fitting was done fine, made easier by a couple of brews. A good job was done and I’m happy with my purchase. All fitted according to agreed plan. The only reason I haven’t given 5 stars is only because of the mix up in communication about arrival times and because the quality of clean up afterwards wasn’t quite to my standards.

My order number is 237015. While there has been a couple of problems with this kitchen there was nothing that cannot be put right. The kitchen fitters arrived at the time they stated they would be here and started work straight away, and they continued to work throughout the day until the job was completed. Any faults were noted for further action, at the end of the day they cleaned the place and left it the way they found it. These guys were great ambasadors for Starplan, well done Statplan.

We already had a section of Starplan wardrobes fitted and basically had them finish the job(Not there fault). The quality of the first fitting was excellent and the addition fitted in perfectly. The room is now complete and gives us plenty of wardrobe space. The fitters were quick and clean and did a great job. My only gripe was the price in that we had pre-existing carcasses in place and they were only replacing the doors. My fault however for not haggling. Would I recommend Starplan and the answer is yes but if you can negotiate I would definitely give it a go.

201435 Very friendly and efficient fitters.

Very happy with fitted wardrobes. Fitters were quick, efficient and left everything very tidy. Great service.

The fitters were professional. Rang me before they set off so I could plan my day. Looks very nice. I would have given it 5 stars but the designer missed an electric installation at the back of the old wardrobe which we got it removed. We did not notice it either. This needed electrician sorting it out before the fitters come in as they don’t do electrics. Those who use Starplan should ensure to remove all electrics or ensure designer is aware of this before the final design. The person I dealt with at Bolton was helpful. Thanks

Brilliant work by fitter. One piece had not been delivered. Fixed today.

There was a mix up with the plans we had and the fitters had...we managed to solve it after a few calls and emails...as we ordered 2 rooms they finished the first one on the second day...the fitters service was excellent (not naming names as per instructions above but order number 199103) and the end result great! I love the furniture and the way it all looks and will definitely recommend starplan from beginning to end...even when there was a problem their customer service was on the ball and kept me updated and worked to solve the problem...only not 5 star due to these mix ups and the fact that there are small bits that need replacing...thanks very much anyway!

Very easy process from start to finish. Fitters were friendly and accommodating, punctual and clean. Would have no hesitation recommending Starplan kitchens to any of my friends.

Just had a fitted bedroom installed in our home. Good quality product but importantly fitted and installed by two excellent tradesmen who never stopped during the whole day. From quotation to installation a total professional job worthy of recommendation to other people. Well done Guys!

I am extremely pleased with my wardrobe and bedside cabinets, however the previous day my wife had contacted the showroom to get an approximate time of arrival. It was established that the delivery wouldn't be until the afternoon. They were to contact my wife on arrival, but I received the call that they were there, and this was at approx 0900, well before the time stated. Unfortunately my wife was out so they were unable to deliver until later in the day. Lack of communication! It would also be good if the carpet in the room and the cupboard being built was cleaned afterwards. Not a big deal, but spent quite a bit of time cleaning afterwards and it would just add to a good quality service. The final point I'd like to make is that the stickers within the drawers in the bedside cabinets don't come off very easily, and when you do eventually get them removed, you've to spend quite a bit of time trying to remove the sticky residue. It would be helpful if these were removed before delivery. Overall a good service with a good quality piece of bedroom furniture. Order number - WB200750

Really pleased with my new fitted bedroom. Thanks to the fitters for doing a great job, arrived bang on time, got on with the job and cleaned up after themselves, were polite and professional did an excellent job. Thanks also to the rep for coming and measuring up and giving advice. I would definitely recommend Starplan.

Just had a fit out of bedroom furniture yesterday , i can,t fault the process from start to finish, the salesman was extremely helpful with the design and spec throughout and the lads that done the fitting done a fantastic job.

I had fully intended to purchase bedroom furniture from Starplan when I entered the store. I had visited the store previously and loved the look and quality of the furniture. I purchased what I wanted and it was delivered on day promised. I love this furniture! It is worth every penny and was very reasonably priced. The fitters were excellent they worked quickly and tidily. I would have rated 5 stars but I was disappointed in the sales person at one point I had to tell him to calm down. I don’t understand what his attitude was all about, he was however young and obviously inexperienced he was different however when sale was made! I just needed help from him with the measurements as I said I had fully intended to buy from Starplan but was nearly ready to walk out at one point however I did not want to let the young inexperienced salesman put me off. Before I made my purchase I should have asked for another salesperson someone who doesn’t judge a book by the cover or where they live.

The whole process from ordering to fitting was very easy. The staff were knowledgeable, helpful and offered good advice. Also very open to our suggestions and worked with us to achieve the result we wanted. As for fitting, great! The two fitters were clean and professional. Very pleased with the final result. The only niggle was that the delivery time was just the date, not a rough time of delivery but as StarPlan have a busy fitting schedule and may come across things that could slow the process of moving from one job to the next it was acceptable. Order number NF198285. We would definately recommend StarPlan.

Exactly as we wanted. They delivered as they said they would. 2 polite members of staff had it all done by 1430 and tidied up after themselves. Order 193003.

Very happy with the product, the two fitters and the whole process from ordering onwards. I would happily recommend Starplan to others.