Starplan Bedrooms Reviews - www.starplanbedrooms.com

★★★★★
4.6 / 5
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Latest Reviews

★★★★★

“Fitted bedroom”

Written on: 08/12/2017 by SarahIrwin (1 review written)

The person I dealt with  was very helpful in the measuring and designing of the two bedrooms, The two fitters arrived dead on time, they explained in detail what they would be doing, and they doubled checked a couple of small points, with myself and my husband. They fitted the bedrooms well, and cleaned up after themselves. I am more than happy with the bedroom furniture which looks attractive and is sturdy and of good quality. I would have no hesitation in recommending Starplan to others… Read Full Review

By Starplanbedrooms

Written on: 11/12/2017

Thank you very much for your lovely review. Would you be able to leave your sales order number so I can pass on your kind words to all staff involved.

Thanks

Starplan

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★★★★★

“Happy with furniture. ”

Written on: 08/12/2017

Order number WB192629. From sales, to ordering, to delivery and installation, I was pleased with Starplan's service. I was kept fully informed of progress. The fitters were pleasant and worked well, leaving the room just as I wanted it. My new wardrobes and two bedside chests are very nice and are well made. One small issue is that although the fitters were very helpful in putting the bed back into the room, (which I appreciated), they should not have opened other bedroom doors in my home… Read Full Review

By Starplanbedrooms

Written on: 09/12/2017

Thank you very much for your kind words. I am sure there were no other intentions than to put your bed back into the room and be helpful. I will certainly speak to the fitting team involved as we take all feedback very seriously. We are happy to hear that everything went to plan.

Thanks

Starplan

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★★★★☆

“Fitted Wardrobes”

Written on: 08/12/2017

Really happy with the fitted wardrobe, guys that came to fit it were quick and friendly but I'm glad I did not have carpets as the mess left on the floor and the bed(Sheets etc had to go in wash) covered in wood dust, also opened all windows and turned off the radiator, don't mind but never asked and had no heating in bedroom when we went to bed!… Read Full Review

By Starplanbedrooms

Written on: 09/12/2017

We are happy to hear that you love the wardrobe. My full apologies that the fitters did not leave the room in a more acceptable manner. Unfortunately, when installing our custom bedrooms, there will always be sawdust as items will be cut to measure on site. If you would be as kind to leave your invoice number, I will be sure to speak to the fitting team involved.

Thanks

Starplan

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★★★★☆

“WB 191388”

Written on: 06/12/2017 by Ukennedy (1 review written)

I had a Starplan wardrobe and some chests of drawers delivered/assembled yesterday. The fitters arrived as arranged, were friendly and pleasant, and got the job done in a very business-like way. Before leaving, they made sure I was happy with everything and very kindly moved my own heavy bed back into position for me. I am more than happy with the furniture which looks attractive and is sturdy and of good quality. I would have no hesitation in recommending Starplan to others. Order… Read Full Review

By Starplanbedrooms

Written on: 09/12/2017

Thank you very much for your lovely comments, I will be sure to pass on this comment to all involved. Its nice to hear that the fitters helped move the bed back into the room for you. We hope to see you in the Bangor store again soon.

Regards

Starplan

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★★★★☆

“Professional from design to fitting”

Written on: 05/12/2017

Good sturdy units installed by 2 courteous fitters (ASH & NATH) in a professional and tidy way. Everything explained where necessary… Read Full Review

By Starplanbedrooms

Written on: 06/12/2017

Thank you for your review. I will certainly pass on your above comments to Ash and Nath. Would you be as kind to leave your sales order number, so I can let the designer know too.

Thanks

Starplan

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★★★★★

“Brilliant all round”

Written on: 04/12/2017 by cawib2 (1 review written)

From the very first visit to the final fitting every at one starplan was really professional and the finished product was really good. The quality is excellent and will last for many many years, Fitting went without any problems. Thankyou starplan I will be singing your praises from the rooftops… Read Full Review

By Starplanbedrooms

Written on: 06/12/2017

Thank you very much for your lovely review. If you would be as kind to leave your sales order number, so I can pass on your kind words to all staff involved.

Thanks

Starplan

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★★★★★

“New Fitted Kitchen”

Written on: 30/11/2017 by HilaryMcAllister (1 review written)

We have just had a new fitted kitchen designed and installed by Starplan. From the outset our experience has been first class, with all staff being very professional, helpful and friendly. The kitchen, which has just been finished, looks amazing, so good that my wife is talking about having a coffee morning to invite the neighbours in to see it. The fitters did an excellent job, paying great attention to detail and cleaning up as they went along. Although totally focused on the job they were… Read Full Review

By Starplanbedrooms

Written on: 01/12/2017

Hi Hilary,

Thank you for the kind words, I will pass on your lovely comment to the fitters. I have shown your review to Linda, your designer and she is over the moon that you are happy with your design and installation. In relation to the coffee morning, mines a coffee with milk and one sugar!! Thanks again for the fantastic review.

Thanks

Starplan

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★★★★★

“Starplan was the best decision ever! ”

Written on: 28/11/2017 by Indiebindy (1 review written)

We have never had anything fitted before. This whole Starplan experience was super from the design stage in the Boucher Rd store. To the fitting which was hassle and stress free. It was fitted over 2 days and the fitters were friendly, polite and very good at their job. They asked questions and more importantly listened and answered mine! They were able to achieve a great finish on a larder cupboard wall that wasn't as straight as we had thought!! They cleaned the kitchen and left it spick and… Read Full Review

By Starplanbedrooms

Written on: 29/11/2017

Hi,

Thank you very much for your kind words. Would you be able to leave your sales order number so we can let all involved know how much you love your new kitchen. If you have any further queries, please do not hesitate to contact the store directly. We hope to see you in store again soon.

Many Thanks

Starplan

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Indiebindy's Response to Indiebindy's Review

Written on: 29/11/2017

Sorry thought I included this.
Sales order number. 190303 Pmv

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★★★☆☆

“Not very cooperative”

Written on: 25/11/2017 by Muckeymouse (1 review written)

Was pleased with the service until fitting day , Wardrobes are lovely but top part was measured wrong so we’re a piece short, (not my fault) they tell me no one can come out for another two weeks (a ten minute job the fitter told us)after first order in sept our room will not be finished until Dec . I feel once they get your money they don’t care. You have to pay 4weeks in advance but they make you wait for remedial work POOR CUSTOMER SERVICE… Read Full Review

By Starplanbedrooms

Written on: 25/11/2017

I am sorry to hear that we did not get your bedroom finished on the first visit, I can assure you that we take all customer service issues very seriously. Unfortunately, the lead time on any remedial work is approx 2 weeks. As with any service were products are made to your specification, payment is indeed required before we put them into production. If you have any further queries, please do not hesitate to contact the store you purchased from.

Thanks

Starplan

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★★★★★

“1st Class service from start to finish!”

Written on: 22/11/2017

This is our second order in two years, quite simply because Starplan offer a bespoke service to meet your needs right from the initial consultation which was is both efficient and exciting to do. Staff are so knowledgeable in knowing to how to meet your individual needs. The fitting service is both professional and not in any way stressful- the guys fitting were so polite and clean and tidy and our bedroom was looking picture perfect by the time they were finished - They are a credit to your… Read Full Review

By Starplanbedrooms

Written on: 22/11/2017

Thank you for your second purchase with us. I am happy to hear that the entire sale and fitting went so smooth. If you would be as kind to leave your sales order number so I can pass on your lovely comment to all staff involved. We look forward to having you back in our store again.

Thanks

Starplan

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Minto18's Comment

Written on: 22/11/2017

Order number NF 190025

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★★★★★

“Kitchen plus bedroom ”

Written on: 20/11/2017 by EliannaMoreno (1 review written)

Fantastic and excellent service and advice provided by the Senior team. The fitters were panctual and finished everything on time. I will definitely pass good word about my experience with the Company… Read Full Review

By Starplanbedrooms

Written on: 21/11/2017

Thank you for your kind words. Would you be able to leave your sales order number so I can pass on your lovely review to all the staff involved with your order.

Thanks

Starplan

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★★★★★

“Fantastic bedroom suite!”

Written on: 20/11/2017 by NP17 (1 review written)

I couldn't be any happier with my bedroom suite / bed from Starplan, it has totally transformed the look of my bedroom and given me so much wardrobe / draw space. The fitters were great, they where here for about 5/6 hrs fitting the suite and gave advice on how to maintain it. The service received from Starplan has been second to none, the ladies have been fantastic. … Read Full Review

By Starplanbedrooms

Written on: 21/11/2017

Thank you very much for your lovely review. If you would be as kind to leave your sales order number so I can pass on your thanks to all involved with your sale.

Thanks

Starplan

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Np17's reply to Starplanbedrooms's Comment

Written on: 21/11/2017

You're most welcome, here's my sales order No; 186874-185903

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★☆☆☆☆

“Disgraceful”

Written on: 18/11/2017 by McCaffreycm139 (1 review written)

I would not recommend Starplan Bedrooms (Wednesbury) to fit your wardrobes. I had wardrobes fitted in 3 bedrooms and they got the colour and the headboard wrong. The designer did not update the changes we made on the plans and expressly admitted making a mistake with the headboard. As we signed the plans, we are now stuck with fitted wardrobes that we very much dislike. We paid £7000 for basically something we are not happy with. I have complained so many times and have heard nothing, the… Read Full Review

By Starplanbedrooms

Written on: 18/11/2017

Hi,

I am extremely sorry to hear of the issues that you have had with your recent order. I believe you were speaking to the designer in Wednesbury today. I understand that the headboard issue is being remedied for you. The plans that we have signed from yourself, all state that the colour you have ordered is the colour you have received. Starplan have a number of fail safes in place ensure that the correct colours that are chosen are the ones that get manufactured. If you feel that this is not to your satisfaction, we operate in line with The Furniture Ombudsman, who are a not for profit dispute resolution organisation. There details can be found online.

Thanks

Starplan

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★★★★★

“wardrobe +bookcase”

Written on: 18/11/2017 by tnHunt169 (1 review written)

wardrobe and bookcase fitted 15th November The two guys turned up on time after phoning me to say that they were on their way. A large hessian sheet was laid on the stairs to protect the carpet. they worked quietly and efficiently. The finished job looks excellent. and it was all done on 2 cups of tea order no 191783… Read Full Review

By Starplanbedrooms

Written on: 21/11/2017

Thank you for your recent purchase. I will ensure that all the staff involved with your order are made aware of your lovely comment. We hope to see you again in Starplan soon.

Thanks
Starplan

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★★★★★

“Fitted wardrobes by starplan”

Written on: 17/11/2017 by Arnold213 (1 review written)

Fitted wardrobes today,arrived prompt got on with it right away.Excellent job,done very quickly and spotless after they had finished. Very pleased with our new bedroom!! Ord No 190733. Well done Ash &Bri. … Read Full Review

By Starplanbedrooms

Written on: 17/11/2017

Hii,

Thank you very much for the lovely comment, I will be sure to pass this on to all the staff involved. I hope you get many great years use out of your furniture.

Thanks

Starplan

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★★★★★

“Bedroom units”

Written on: 16/11/2017 by Stanley179 (1 review written)

Bought new wardrobes from Starplan in Dungannon. Service was second to none from sale through to units being installed. The sales team were more than helpful to ensure that everything was ordered to meet our requirements and the installation team were a friendly helpful crew that turned up exactly when they told me they would and quickly installed our order. The bedroom was left clean and tidy, I didn't even have to hoover when they had gone. I would recommend this company to anyone. The… Read Full Review

By Starplanbedrooms

Written on: 17/11/2017

Hi,

Thank you so much for your kind words. So I can pass these on to the staff involved, would be able to leave your sales order number please.

Thanks
Starplan

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★★★★★

“Great Job Done ”

Written on: 16/11/2017 by grannywithglasses (1 review written)

The work men were very good new what they were doing did it quickly and left the room clean. They arrived on time and when the found they didn't have the handles and the selves for the over bed cupboard the company got straight back to us and arranged a date they came on that date again on time. So thanks for a great job boys … Read Full Review

By Starplanbedrooms

Written on: 17/11/2017

Hi,

Thank you very much for your lovely comment. If you would be as kind to leave your sales order number so we can let all know involved.

Thanks

Starplan

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★★★★★

“New Bedroom Furniture”

Written on: 15/11/2017 by MichaelDowds (1 review written)

We chose Starplan for fitted bedroom furniture to maximise space in a bedroom with sloping ceilings. From the initial visit and design survey through to the installation today the service has been excellent. The installation team completed the job this morning quickly and efficiently in a few hours leaving the room clean and tidy. I would have no hesitation in recommending Starplan for fitted bedroom furniture. First class service. Order number NF193116 … Read Full Review

By Starplanbedrooms

Written on: 16/11/2017

Hi, thank you for your kind words. I will let Ian and the fitting team know how happy you are with the service and installation. If you require anything else, please do not hesitate to contact our Bangor showroom.

Thanks
Starplan

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★★★★★

“Excellent service and delivery system. Very pleased...”

Written on: 12/11/2017 by AshantiGallegos (1 review written)

Excellent service and delivery system. Very pleased with my new bed and headboards.Delivery guys also took packaging and rubbish away.Good quality goods,and I would definate recommend Starplan to my friends and family… Read Full Review

By Starplanbedrooms

Written on: 12/11/2017

Thank you for your kind words, would you be able to give us your sales order number so we can let all the teams involved know how happy you are.

Thanks

Starplan

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★★★★★

“High Standard Fitting”

Written on: 09/11/2017 by MacPhersondd437 (1 review written)

From the initial sale from the person I dealt with there was a lot of good information and support provided. Joiners done a great job, very professional, neat and tidy also the sliderobes went up surprisingly quick. Extremely happy overall with everything in regards to Starplan - they provided a high standard of service. Would recommend to friends and family. … Read Full Review

By Starplanbedrooms

Written on: 12/11/2017

That's great to hear everything went as planned. Could I possibly ask you to leave your sales order number so we can pass on your thanks to the sales person and fitting team.

Thanks

Starplan

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