written by on 27/04/2013
I must admit to not normally writing reviews, but I was so impressed with the service I received from The Online Watch Company that I felt I had to share my experience. Having shopped around for a while I had decided I wanted an Emporio Armani AR0680 and most shops I had seen it on was looking at paying £229 for one (the RRP they quoted online). At the time they offered the same model for £145, by far the cheapest I could find online. At that point I wasn't in a position to buy and a few weeks later looked again to see they had reduced their price to £130. They had also lowered their RRP to £199. On looking elsewhere it did seem that most high street places were now selling at their price, so I was impressed that they had moved their RRP down rather than claim a higher percentage saving than you were actually getting. I finally got round to ordering one yesterday (Friday approx 14:30). Straight forward process, no hidden costs, free delivery as stated. Looking at their Terms and Conditions I expected to receive this watch within 10 working days. The next day, postman knocks on the door at 9:30 and its in my hands, all boxed up and in the condition you would expect having bought it from a high street shop. Excellent service, I would certainly make The Online Watch Company my first port of call next time I'm in the market for a watch and would highly recommend them to anyone.
written by sallyannreily on 20/12/2012
I ordered a watch from abother wesbite who let me down on tuesday 18th. Spoke to Richard who assured me that they had the watch in stock and i have just received it less than 24 hours after ordering! Thank you!!!!!!!!
written by happycustomer7485 on 23/11/2012
I ordered my boyfriends Armanni Ceramica watch for his Christmas on 14th Nov. With it being just under £200 cheaper than anywhere else I had looked I was very worried that this would be a dodgy site. Watch arrived today Friday 23rd, in perfect condition and exactly what I was looking for. I am ultra impressed and will most definately recommending to my friends. One thing to note is that they took my payment straight away but almost a week later the money appeared back in my account. When I first called the number on the website it rang out a few times which got me worried. But got through in the end and the guy explained that the payment is only pending until they actually post it off to you. Very happy and will defs use this site again! :)
written by Taraxxxx on 06/11/2012
I wasn't sure about using this website at first as I had read some reviews from this site but I then spoke to somebody on the websites live chat and they went into further detail with me about how they work and how long the watch I wanted to order would take to arrive. The watch arrived on the date they said it was and I was kept up to date via email off the company. When the watch arrived it turned out that it wasn't suitable for who I had ordered it for so to send it back I emailed through the chat as it was offline at that time because it was late at night but by the time I had woken up in the morning they had emailed back with information about how I could send it back through the post and they would provide me with an exchange for the watch I then wanted. It is a great quality website and if you are after a big brand name such as I was which was TW steel I would highly recommend it to anybody because you can save a great deal of money. Overall Excellent service and I shall use this website again and again.
written by Sandram200 on 31/10/2012
Saw the Armani watch in a shop for £279 came home and found it on offer at £170. Ordered it on the Monday night and received it on Wednesday morning. Was over the moon with the price and delivery. Would definitely buy from this website again. Product was exactly what we wanted.
written by MandKaur on 03/10/2012
What a great find! Ordered an armani watch yesterday and got it today! Oh and i saved £99! Would buy from here again and would definitely recommend!
written by on 28/09/2012
Found this website following a google search for a particular watch model for my husband. He had tried the watch on in a popular high street jewellers but we thought it worth checking online before buying to see if we could shave some money off the price tag. This website was by far the cheapest and I am naturally quite sceptical so had a look at a lot of reviews prior to ordering. They were mainly positive with the odd negative reviews from people whose watches were out of stock or delayed and then deadlines were missed (eg birthdays etc). However the watch we wanted was in stock so we ordered. It came the following day via special delivery, well packed, pristine condtion and £150 less than the high street! Would definately recommend and use again.
written by Lutontim on 15/06/2012
I bought a watch for my wife for her 30th and she was and still is over the moon with it. Richard was excellent who reassured me all would go well and it did. Highly recommend this site Thanks Again
written by JamesTake on 31/05/2012
Watch received today and as described brand new and saved £169 from what I was quoted in the shops!
written by JamesTake on 31/05/2012
Watch received today and as described brand new and saved £169 from what I was quoted in the shops!
written by janjansen on 22/05/2012
Hi, This morning my new Citizen warch CB0013 arrived. The communication and handling were perfect. I'm ver satisfied with the deal. Thanks again. JanJ. Netherlands.
written by JimMoorland on 27/04/2012
I ordered a watch from this company and it was delivered today to my workplace. I do have to start with I was a little worried as have never ordered anything over £20 online as much prefer to visit the shops( gets me out the office!!) Well was looking online and came across theonlinewatchcompany for a Armani watch i was looking at and they seemed very low in price. I called up and spoke to Richard who explained to me who they were and how they work. I went away and thought about it and even visited my local jeweller to see if he could match the price and he couldn’t. So with a little trepidation I called back yesterday and ordered it with richard. That was at 3pm. Today at 10am I had it on my desk and was amazed. The watch itself is genuine and the price was fantastic. I felt that the service was informative and I never felt pressured. They may have made a believer out of me yet................
written by BristolJames on 04/04/2012
Watch received today and am over the moon with it. Was ordered with a 15 day delivery but arrived in a week. Was Well protected when delivered and a brilliant price that I couldn’t find better online. I was emailed updates when the watch arrived and another when it was shipped. Am happily recommending already.
written by Gillyblack on 12/03/2012
Watch received today and am very happy. Service was great. Very helpfully and nice on the phone. Delivery was made with the time I was quoted of 10 day. Was updated via email when changes happened to my order. Price was lowest I could find. Would use again and would recommend.
written by Swiftythrifty on 09/02/2012
Watch was ordered 3 days ago on a 10 day delivery and was received this morning before 9am. Communication was good via email the updates kept me updated every step of the way. Watch is great and my son will be very happy! Will Recommend.
written by Rachelswan on 13/01/2012
Recieved a watch today from this company and am very happy. Price was good and delivery was promised for today and was received today. Rachel Swan ,Bolton
written by JimBobBlue on 10/01/2012
The Watch received today and it is better than i could of ever expected. Was very dubious about ordering online via a company i had never heard of but was very happily surprised. I had to wait about a month for it to come though from TW Steel but it was worth the wait. Am recommending to all now! (Order Number 1997)
written by HighlandJim on 24/12/2011
I was looking for a particular Citizen Watch for myself which i was struggling to find it anywhere. i found this company on Google and though I would give them a call to see what they could do. I spoke to a man called Richard who informed me that the watch was a model which was on a long backorder with Citizen and that he would have to quote me between 4-6 weeks for delivery. He said that they could take the order and wouldnt charge me until the watch had come in. I placed my ordered and waited! I ordered this in the 1st week of December so I wasnt hopeful that I would have it for Christmas. I received a call from Richard on Wednesday evening to say that my watch had arrived. I was more surprised that he was still in the office at 8pm!!!! It was shipped on Thursday and I was emailed the tracking details. The watch arrived late on Friday with Royal Mail. I have to say it is everything i wanted and is absolute perfect in every way. It was well packaged and still had the ticket on it. In short I am impressed with the price, service, customer care and would fully recommend to all.
written by TrinaA on 08/12/2011
I received my watch today, on time and exactly as described. I had a small issue which turned out to be a fault with my bank but when I emailed the company I received a prompt, very helpful reply which enabled me to resolve this. Absolutely delighted with the watch which I got at a fraction of the retail cost and know is sold out in many of the jewellery shops. I can't wait till Christmas to give it to my partner. Excellent product and service.
written by Hillview on 21/10/2011
Reviewed several websites to find a Tissot PS200 Watch for my husband's birthday and found two sites with reviews. Picked the On Line Watch Company as it had the better reviews although it was slightly more expensive (they have a price promise so maybe could have used that but didn't seem worth is for a couple of pounds). Ordered the watch yesterday and it arrived with the postman this morning beautifully wrapped. It was also £100 cheaper than shopping in Cambridge and saved the hassle of parking and fighting through the students and tourists! Well impressed. Would use again.
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