I received an email from DPD saying when the parcel would be delivered. I waited in but did not hear the doorbell and they left a card. Was rather annoyed that they had not made more effort to let me know they were at the door. I rang the local DPD office. They got in touch with driver and he came back later in the day with the parcel. Eventual good service from the office and the driver.

When i received my package (which was a computer from pc specialist) it came with out any damage to the pc and its internals. But it was very slow taking 6 hours to get from a place 20 miles away. But when i did arrive i found the man who served me to be polite.

DPD delivered my items, quickly and safely. I was kept infomred of my parcels progress and given the time slots of when my items would arrive, and they arrived in those time slots. No fuss or hassle just good service.

The driver had scanned the parcel incorrectly, so that it was delivered to the wrong address (a farm, judging by the photo) - nobody was in, so the delivery was rescheduled for the next day, without my approval. However, when I called DPD, they were very helpful on the phone, and managed to correct the issue and get the parcel to me on the original day. In short, mistakes happen, but they handled it well.

Arrived within the time window I was given. Good updates on progress. No obvious damage to box.

Good trouble-free delivery with tracking a the way.

Good trouble-free delivery with tracking a the way.

Overall Satisfactory delivery from DPD. However, I will like to point out some flaws. 1st: Being the first time user of DPD service. I needed some sort of clarification about how the delivery works, and after painstakingly written a email to DPD, there weren#t any reply even though they promised to get back in touch within 24 hours. 2nd: My parcel delivery was a little late(30 minutes) outside of the one hour window.

After reading many reviews about DPD - most saying how awful they are I was a bit worried as I was due a parcel from Amazon today. However, I was given a one hour slot and was able to track my parcel. It arrived on time and the driver was really curteous. Guess I was one of the lucky ones?

This is the first time I have had something delivered by them. A card was left saying they would deliver the next working day (Monday). As this was not convenient for me I had the option to call them and arrange a 'safe place', which I did. Today my parcel was delivered (I was at home) and the driver was really nice and said he would leave it in the safe place every time he delivered. So nice and easy peasy no more worrying about if I will be in to receive my parcel. Thanks dpd!

Recently had a tyre delivered.I was able to contact the driver to leave extra instructions in case I was out at the time. The tracking is in real time with the drivers location ,how many drops before mine(120) and a one hour window given. Package arrived in the time slot. First class service.

We do not use DPD as a courier ourselves as we generally require a same day direct service for which we use a local motorcycle courier, however a number of our suppliers do use DPD and we have always found that the delivery arrives in the stated time period and that the drivers are courteous and efficient. We have never had damaged goods or any concern about the risk of damage.

The deliver service has been on time, with any marks on the package and very good knowledge about where it was my package.

I like that DPD take the effort to work out a route and know, to within an hour, when their driver will be with you. Had them a few times recently and on every occasion they've been within the specified one hour window. Why can't the others do this? Some like Tuffnells can't even offer a basic parcel tracking yet DPD allow you to watch the van getting closer! Never had cause to complain so DPD are always my first choice if I get the option.

I've received many items by dpd and their communication is excellent. Their 1 hour time slots really help. Never had any problems.