I bought mine from The Kitchen Appliance Store (Benk Ltd)and it was a very good experience. The delivery team unpacked the oven and took away all the packaging that I would have had to take to the tip otherwise. The oven looks very classy and is well built and finished. It cooks beautifully too and is very quick and even. The only negative is the control knobs are difficult to operate and don't reflect the feel and quality of the rest of the appliance. However I would still highly recommend the oven and The Kitchen Appliance Store, neither who I have any affiliation with. I also have a Bosch washer, dishwasher and fridge freezer all which have been fault free for many years. Manufacturers don't offer a free 2 year warranty without having some faith in the build quality of their products.