Electronic Empire www.electronicempire.co.uk

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Electronic Empire www.electronicempire.co.uk
★★★☆☆
3.0
50.0% of users recommend this
Click here if this is your business
  • Customer Service

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“Samsung sound bar hwf551”

★★★★★

written by Jimbo18 on 19/10/2013

I just purchased a samsung hwf551 sound bar from electronic empire it was £139 cheaper than currys so you can imagine I was sceptical. I ordered it with fingers crossed on the internet and it arrived 2 days later by courier I unpacked it set it up in 10mins absolutely brilliant. I would totally recommend this company for the impeccable service and money that you can save. I know I will thanks from a happy customer.

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“purchased panasonic HDD recorder”

★★★★★

written by Joem007 on 15/01/2013

I was concerned that the price was £31 lower than amazon, and having never heard of Electronic Empire before I was very dubious about purchasing from them. However feeling slightly more reassured after having read some reviews about the company I decided to order from them. I placed the order Friday afternoon, I then received all the normal emails confirming order processing details. A nice touch was also the reassuring text message advising the delivery date of Monday. Then on Monday morning I received another text providing a one hour time period during which it would be delivered (with options for me to text back to change the date if stipulated time was no longer suitable. The HDD recorder arrived during the specified time. All plugged in and tested and so far it seems to be working perfectly. I would definitely use this company again if they remain competitively priced and based on my experience i would recommend them to friends and family.

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“I found electronic empire on a google comparison site...”

★★★★★

written by Benwhite78 on 29/06/2012

I found electronic empire on a google comparison site and they had the best price so I decided to go with them instead of there competitors the site was very easy and user freindley and very easily laid out. Delivery took two days which is not to bad I will be telling my nan to choose her DVD recorder from them as I had no problems thanks again

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“great buy.fast delivery,pleasant staff.”

★★★★★

written by paul67uk on 12/06/2012

great buy.fast delivery,pleasant staff.

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“5 STAR SERVICE”

★★★★★

written by tomMoore15 on 20/05/2012

my new samsung 51 inch is superb the 3d is great. The service was good i got my delivery 2 days after i ordered. The driver was very freindly and even took the tv out of the box for me and put it on my stand as i could not manage by myself i will be ordering again i will be back on electronic empires site again for a blu ray player

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“Extremely Satisfied & would definitely recommend....”

★★★★★

written by Sarah_N on 19/04/2012

I was very pleased with the product & service I recieved from electronic empire. It is the first time I have used them to buy something and I am extremely happy with the service. I would definitely recommend to anyone looking for a brilliant product, service and aftersales. I enjoyed my purchasing experience with electronic empire and really appreciated the friendly nature of the staff over the phone. I was informed in detail about the product and was very impressed with the level of knowledge I was supplied. Delivery was super fast and now I am enjoying the product all thanks to chosing electronic empire, you should do the same!

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“Excellent Price , Service and Fast Free Delivery ”

★★★★★

written by on 29/03/2012

Recently bought a 22" Sony LED TV from these folks. For a small TV they were £50 cheaper than Amazon and it was a brand new TV . (They do sell new items as well as graded). I phoned before placing order on line and they confirmed in stock . Ordered around midday Monday and arrived on Wednesday. Excellent service. TV all up and running with no problems.

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“Great price, would recommend”

★★★★★

written by on 01/03/2012

I was hesitant about using these guys after reading reviews on the web, but as the reviews were years old and they had a 'only for this weekend' offer which was 25% cheaper than anyone else, I thought why not, i'm covered by my credit card if theres any issue. Paid for the item sunday, got an email on monday saying everything was processed. On tuesday I gave them a call to see when the item would be dispatched, and he said its due for delivery on wednesday, and it arrived as promised on wednesday. Chap who answered phone was polite and professional I wouldnt normally leave reviews but these chaps appear to have sort there act out, so I thought I would give some credit where it was due.

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“I purchased a 47" LG Flat Screen TV for a great price...”

★★★★★

written by qu103 on 24/02/2011

I purchased a 47" LG Flat Screen TV for a great price from Electronic Empire. The overall experience was first class. I called them before I placed my order to get some additional info such as stock availability and delivery timescales. The guy I spoke to was nice and helpful confirming that they had the item in stock and could deliver within 3 days.

After placing my order I received an email confirmation immediately and to my surprise a phone call that afternoon offering delivery the next day. Though they provided a delivery window of two hours it wasn't convenient for me as both me and my wife would be at work. So after some discussion we settled on a Saturday delivery, which was perfect for us.

The item arrived on time and has worked great for the month we've had it. Really happy with my first shopping experience with Electronic Empire, their staff were very helpful, the delivery was conveniently arranged and I saved a fair amount on the best online price. Based on my initial experiences I would definitely recommend them to anyone interested in electronic products.

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