I like G-SPEED products, they're stable and reliable and needing one in a hurry, returned to CVP who I've bought for in the past. I received an email from the admin team advising me that the order couldn't be despatched on the next day by 13.00 delivery I requested, then another a short while later telling me it could. The next day, croaking for space with a live edit on the go, I rang to ask where the drive was at 13.05 and was told due to where I live (an hour north of Glasgow or Edinburgh, so not exactly the Highlands!) they would deliver same day but by close of play. The next day when I rang to say the drive hadn't arrived, I was told it would arrive within a couple of days. I asked if the premium delivery charge of £50 could be refunded after receiving a few platitudes and the attitude at the end of the phone changed sharply, "Oh, I see, you want a refund" I was told and sent a self tracking link to UPS who were holding the item in Dundee - about another hour north of where I live. The drive arrived within 2 working days, and I was left feeling like an inconvenience, not a customer. All in all, good product, bad service and bad attitude when something went wrong - shame.

The ONLY issue I have wth CVP are the postage / shipping costs. On a single battery I had to pay £28.95 for postage within the U.K. .. I live in N.Ire where the Post Office and all other U.K. courriers operate and it is just day light robbery to charge shuch a feww for a small item.