Panache kids - www.panache Reviews - kids.co.uk

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★★★☆☆
3.2 / 5
54% of users recommend this
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Latest Reviews

★☆☆☆☆

“Had to resort to paypal to get refund”

Written on: 24/02/2017 by lnCarson263 (1 review written)

I ordered shoes for my daughter, the sizing is way off and had to return. These guys ignored my emails regarding the returned goods, after 3 weeks of trying to make contact, I made a claim via paypal. I was lucky I Hhad paid with paypal and had tracked my returned parcel, otherwise I would not have got my refund. NOT AN HONEST COMPANY AVOID!… Read Full Review

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★★★★★

“Straight forward”

Written on: 21/12/2016 by Pughy25 (1 review written)

Purchased 2 items from panache kids, one item i returned because it was a small sized fit (Tracksuit) & pair of nice boots for my daughter. They refunded smoothly and quick and sent 2nd my order well packaged and quick delivery, good site and nice clothes. … Read Full Review

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★☆☆☆☆

“Avoid, these guys don't like to make refunds”

Written on: 12/11/2015 by Pinkier (1 review written)

So annoyed, I returned an item and can not get a refund. These guys are not honest and are very unhelpful. When buying everything is fine, unless you have to return goods, then the helpful attitude turns to one of avoidance. I would not recommend Panache Kids. Also, there shoe sizing is way off the mark… Read Full Review

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★★★★★

“a personal touch”

Written on: 30/10/2015 by Laura_jane101 (1 review written)

Order two pairs of uggs. They were the only shop to offer the style I wanted in the right size and was very pleased with the price. I ordered on a Wednesday I had my order by the Friday of the same week. I loved the fact that they put in a pack of sweets in the shoe boxes and a little note to say who packed and enjoy the purchases. I think this shows how much they value their customers. Will definitely use them again… Read Full Review

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★☆☆☆☆

“Poor service and liars!! They don't price match!”

Written on: 12/09/2015 by Rosem89 (1 review written)

After emailing in 3 times to get the discount code for the price match garantue still never received it 5 phone calls later and each time being told I would get it that day still never got it finial phone call they finally gave me the code over phone first phone call was politie after that they just got worse, ordered my items only to find after I'd order that they haven't price matched at all and I could of got these all a lot cheaper elsewhere but decided to go through these so I had one… Read Full Review

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★★★★★

“Fab shop”

Written on: 30/08/2015 by hmMacLeod249 (1 review written)

I have bought several times from panache and every time I have been extremely happy. Customer service is great, staff all friendly and helpful and always ready to advise. Fab shop, I will continue to buy!… Read Full Review

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★★★★★

“Would highly recommend ”

Written on: 12/08/2015 by McCormick402 (1 review written)

I have ordered matching dresses socks and bows for my children and purchased winter coats for them they have arrived on time beautifully packaged I like the fact they put a little sweet treat in my children love that the customer service is brill! Also love the fact you can choose the easy payment you pay a deposit of 20% of your order and then can pay in instalments have recommended to friends will continue to shop here… Read Full Review

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★★★★★

“Fantastic customer service highly recommend ”

Written on: 16/07/2015 by Kadent179 (1 review written)

I don't know why there's bad reviews for this shop, (competitor store reviews I expect) I have purchased from this website a few times over the last couple of years. Lovely easy to use website. Delivery is quick, everything is packaged beautifully and they sell branded items so always great quality. I recommend this shop to many friends huge selection of products to choose from. I've never experienced rude staff if I call they are always helpful I have called for sizing information many times… Read Full Review

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★☆☆☆☆

“Very poor service”

Written on: 06/07/2015 by Tamia12 (1 review written)

3 items order for daughters school trip. Took forever to arrive and very disappointed in the quality. Also when I called to enquire as to the status of my order, the girl was unhelpful and rude. Would not use again :(… Read Full Review

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★★★★★

“Great price and service (but allow 3 days delivery)”

Written on: 22/04/2015 by mum_angel75 (1 review written)

I ordered some school shoes and socks for my daughter. The Lelli Kellys were considerably cheaper than anywhere else. When I got my order confirmation and dispatch email I was really worried because the tracking code didn't work and when I read the reviews on this site, I started to panic. I called them and they advised me that the tracking number was correct but may take one working day to be live on the system. The shoes arrived today. They did take a bit longer than expected but I did place… Read Full Review

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★☆☆☆☆

“Would not bye of this site again ”

Written on: 05/04/2015 by Mina482 (1 review written)

I bought two items of this site and payed £5 for tracking delivery they was ment to be delivered in 2 to 3 days I stil haven't received them and the tracking number came up unrecognised, I would never bye of this site again and would NOT recommend this site to any body soon as my items come there going right back… Read Full Review

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★☆☆☆☆

“Panache kids”

Written on: 09/03/2015

I bought 3 items for my baby girl online, it took to long for the items to be delivered, and the end i have received only 2 items, they took the money from my account for all 3 items. Now i have to wait for days for the money to come back into my account for the item which i haven't received. Also the 2 items i have received its very bad quality for the money i have payed. I always buy online but i never experienced such a think like it. Also i have spoke in the phone with 2 assistant, they… Read Full Review

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★★★★★

“Bought some kicker sandals for my 18 month old boy for...”

Written on: 22/02/2011 by Eddurts (1 review written)

Bought some kicker sandals for my 18 month old boy for summer. Gorgeous sandals here within two days . Price was also cheaper than other sites I had first looked at. Loved the pack of gummy bears in the shoe box ! Nice touch ! Would definitely use this site again. Have recommended site to fellow mums. Many thanks… Read Full Review

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