What a gret company I thought I should leave a review to tell you all what great service and help I recieved. The items arrived very quickly ( exceeded my expectations) Spoke to a lovely man in sales who was very helpful Two of my friends have also used them and commented what a great company they are. I felt a must let everyone know as I know most people only leave these type of reviews usually if they are a competitor or someone who is very hard to please

I ordered three toilets and a sink and pedastall via this company.

The delivery occurred one week after the order.

One of the items was incorrect. This was sorted one week after the original delivery date. Cant really ask for more than this.

Exclusive bathrooms saved me over £100 in total cost of the equivalent items elsewhere.

I will definately use this firm again and would recommend.

Freindly and helpful staff.

Exclusive bathrooms also go by the name "Discontinued Bathrooms". I had the misfortune of placing an order through the Discontinued Bathrooms website and I am still waiting for the item one month on. Promised delivery dates come and go, with no delivery. Promised phone calls to keep me updated never arrive. Whenever I phone my item "has just been despatched" and will arrive soon. It never does. A requested tracking number is never available or "in another office". When I complained about being strung along, the "customer service" representative (a term I used very loosely indeed) told me that he refused to be "pilloried" by me and that I could cancel my order if I want, i.e. he didn't care and I should get lost. They are a bunch of charlatans - don't waste your time and money with them. I wish I hadn't.

Exclusive Bathrooms also go by the name of Discontinued Bathrooms. I ordered some items for a refitted en-suite at the beginning of December 2010.

It took nigh on 35 days for the goods to arrive. Even with the snow in early december and the delivery backlogs, it's still very poor performance. Their website says that delivery takes 7-10 days. I found out from the delivery man that in fact my goods had been sitting idle at the local distribution branch for 3 weeks!

With all this hassle, I had to phone Exclusive Bathrooms up many times to find out what was going on. In all cases they didn't know and they said they'd phone me back (which they only once ever did).

The goods arrived in early January at last, except for one item. That part took another 24 days to arrive. The excuse from Exclusive Bathrooms turned from "It's on it's way to you" to "We're still waiting for the part to arrive from the Manufacturer" to "It's being sent direct from the Manufacturer" to "We've just received the part and it's now been sent out to you today". After the last excuse the part arrived one week later.

Overall they strike me as being a bunch of amateurs. Why they didn't provide me with a courier tracking number, despite asking, is mind boggling. How they can call themselves "discontinued bathrooms" when they are supplied by Manufacturers is something that I'll be raising with the Trading Standards Office.