Bicycle Hero Reviews - www.bicyclehero.com

★★★★☆
4.4 / 5
89% of users recommend this
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Latest Reviews

★☆☆☆☆

“faulty item - no return, no repair, no refund”

Written on: 02/11/2017 by martinzinkler (1 review written)

Ordered a 3speed hub on 31st July 17; the item arrived but broke on first ride. Return was accepted, but 3 months later: numerous contacts were mostly ignored or responded in general terms ("We already sent the item to Sram Customer Support Center and waiting for the answer from them. I will check it again and update it tomorrow"). No sign of any action, be it refund, replacement or repair. I will never do business again with the company, and I advise anyone not to do so. They take your money… Read Full Review

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★★★★★

“Happy with Purchase”

Written on: 25/08/2017 by KeonMcGarry (1 review written)

Great price on Sturmey Archer Hub . Fast shipping to Australia with Fedex I recommend this seller - Happy with purchase :)… Read Full Review

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★☆☆☆☆

“not recieved item”

Written on: 23/03/2017 by 2tonebarrett (1 review written)

i ordered a month ago and it still hasnt arrived ,not happy ill be looking for a refund as i cant wait any longer for those peddles as im going touring soon… Read Full Review

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★★★★☆

“Very good customer service”

Written on: 02/10/2016

The customer service was very helpful after I experienced difficulties with the delivery. Got my product in the end and it looks very good… Read Full Review

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★☆☆☆☆

“Bicycle Hero will take your money and fail to deliver...”

Written on: 25/08/2016 by wlDrew1965 (1 review written)

Bicycle Hero will take your money and fail to deliver the products you've ordered. I was warned about Bicycle Hero and saw the reviews. But, I ordered from Bicycle Hero anyway as it was the only retailer to offer the parts I wanted. Well, the reviews were right. Bicycle Hero is a bad outfit and will scheme you. DO NOT DO BUSINESS WITH BICYCLE HERO. You've been warned… Read Full Review

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★☆☆☆☆

“Still waiting for half my order after 7weeks”

Written on: 25/04/2016

I'm still waiting for half my order to arrive after 7 weeks. Despite several emails sent, not even a reply or any response at all received. Not really any way to contact them. Suggest you review their actual location and attempt to contact them before considering making a purchase… Read Full Review

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★☆☆☆☆

“STILL WAITING”

Written on: 02/03/2016 by Loomisqu480 (1 review written)

ORDERD SOME PARTS FOR MY BIKE 2FEB STILL WAITING SENT 2 E-MAILS ASKING WHERE MY BITS ARE HERD NOTHING IT WOULD BE NICE TO BE ABLE TO TALK TO SOMEONE ???… Read Full Review

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★★★★★

“Top quality service. ”

Written on: 23/02/2016 by ArmaniFrost (1 review written)

Thank you for having the parts what I needed were other suppliers did not have the part's your service is fast and prompt. Regards… Read Full Review

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★★★★★

“Nice product, timely delivery”

Written on: 10/02/2016 by zxKirk284 (1 review written)

Ordered a cyclic jersy from the store, arrived when it was stated to and is also cheapest place for it I could find online… Read Full Review

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★★★★☆

“Purchase”

Written on: 09/02/2016

The goods arrived in good condition, as expected. If I have a criticism at all, it is the length of time to get the part, but considering it came from half way round the world, I dont suppose its too bad. The delivery times were stated, so I was expecting to wait a week or so. We have all been spoiled by next day delivery… Read Full Review

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★★★★★

“Difficult to source the parts in the UK. Good price. ...”

Written on: 02/02/2016 by Fordhv1966 (1 review written)

Difficult to source the parts in the UK. Good price. Excellent service. Thoroughly recommend… Read Full Review

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★★★★☆

“SRAM boost hub”

Written on: 27/01/2016 by jetpackG (1 review written)

Despatch took a week from date of order. Comms were very good, so I wasn't too concerned. Delivery to UK was 7 days from despatch and the item was brand new, boxed and exactly as specced. The item price was 30% lower than the best UK price, so I was very pleased overall. I deducted 1 star for a slow despatch, but that did not cause me any problem… Read Full Review

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★★★★★

“Deuter Rucksack”

Written on: 23/01/2016 by JoelCombs (1 review written)

Terrific item great quality (daft enough to now have 10, 12 and 15 ltr versions. Best for cyclists by a mile. and good service… Read Full Review

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★★★★★

“Excellent Service”

Written on: 22/01/2016 by Nicholsonws215 (1 review written)

Great Service from Bicycle Hero, item not available in UK and none coming in in near future so used BH for first time. Order placed on 07.01.2016 but because of holidays item didn't arrive until 18.01.2016 but it's all correct and I was kept informed… Read Full Review

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★★★★★

“Excellent service and prompt delivery. ”

Written on: 20/01/2016 by 406Hughes (1 review written)

Ordered some rockshox v brake bosses here as I couldn't find anything in the UK and I must say that the delivery time was very accurate and the parts well packed so 100% would recommend. the only down side is that some part are a bit expensive but very good service overall… Read Full Review

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★★★★★

“Difficult to find item in stock here!”

Written on: 19/01/2016

Bought some grips here at excellent price, when I found them difficult to source locally, they were delivered half way across the world in a timely manner. What's not to love?… Read Full Review

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★★★★★

“Excellent service and product”

Written on: 19/01/2016 by EmilioWatson (1 review written)

I was very pleased with this site, originally I was anxious about how long the product would take to arrive and I did have a little issue with getting the right currency on site but it was all fine in the end! My jersey arrived within a week of ordering and is really cool. Maybe slightly smaller than I expected, I might order a size larger next time! But I'd definitely use them again… Read Full Review

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★★★★★

“Easton Free Hub Body Shim 11S”

Written on: 13/01/2016 by TabithaStevens231 (1 review written)

Excellent service, delivered in 7 days. Would use again… Read Full Review

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★★★★★

“Good Service”

Written on: 12/01/2016 by Alianaq1947 (1 review written)

A product not available in the UK, so internet search for your company… Read Full Review

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★★★★★

“Great service”

Written on: 05/01/2016 by Oldpeddler (1 review written)

Ordered a difficult to find part for my Avid BB7 calipers which I subsequently found out were not immediately available in the UK. Part was sourced from Korea and arrived safe and sound. Many thanks for the great service… Read Full Review

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