Bicycle Hero - www.bicyclehero.com

I ordered. They sent verification. And after countless emails, the product never came! DO NOT ORDER WITH THEM!!

Never got delivered after 3 months

No answers to my multiple emails

I found post on discussions board from 2014

Makes no sense

Ordered Pearl Izumi arm warmers. Waited & waited. Sent reminder emails again and again. Did receive one reply promising to chase things up - never heard a thing. Sent further emails and never heard from them again. Looking at other review sites makes me think that their business is largely questionable. DO NOT TOUCH THEM.

Ordered a 3speed hub on 31st July 17; the item arrived but broke on first ride. Return was accepted, but 3 months later: numerous contacts were mostly ignored or responded in general terms ("We already sent the item to Sram Customer Support Center and waiting for the answer from them. I will check it again and update it tomorrow"). No sign of any action, be it refund, replacement or repair.

I will never do business again with the company, and I advise anyone not to do so. They take your money and don't deliver!

Germany

Great price on Sturmey Archer Hub . Fast shipping to Australia with Fedex

I recommend this seller - Happy with purchase :)

i ordered a month ago and it still hasnt arrived ,not happy ill be looking for a refund as i cant wait any longer for those peddles as im going touring soon.

The customer service was very helpful after I experienced difficulties with the delivery.

Got my product in the end and it looks very good.

Bicycle Hero will take your money and fail to deliver the products you've ordered. I was warned about Bicycle Hero and saw the reviews. But, I ordered from Bicycle Hero anyway as it was the only retailer to offer the parts I wanted. Well, the reviews were right. Bicycle Hero is a bad outfit and will scheme you. DO NOT DO BUSINESS WITH BICYCLE HERO. You've been warned.

I'm still waiting for half my order to arrive after 7 weeks. Despite several emails sent, not even a reply or any response at all received.

Not really any way to contact them. Suggest you review their actual location and attempt to contact them before considering making a purchase.

ORDERD SOME PARTS FOR MY BIKE 2FEB STILL WAITING SENT 2 E-MAILS ASKING WHERE MY BITS ARE HERD NOTHING IT WOULD BE NICE TO BE ABLE TO TALK TO SOMEONE ???