written by McCollumwl106 on 23/07/2022
We are just blown away by the wedding that we held at Boreham House it was simply the best. The owner is amazing could not be more helpful. The food was like michelin food . Everything from beginning to end was attended to I would recommend to anyone.
written by h1tesh on 10/11/2019
We recently had a wedding at boreham house and they were ok before we confirmed the booking but once deposit was paid. Then they pointed out lot of rules not explained before and they were very very rude. Any thing and every thing had an issue with the rude staff. They just didn't make it pleasant for the wedding party. But if you agreed with them they were all smiles. I think that the owner herself is the rudest. Make sure you iron out everything you need before signing the contract
written by on 10/12/2017
I went there for a family Christmas party on the 2nd December and when we all turned up to the entrance there was no power, no one told us what was going on we weren’t given a welcome drink when we arrived which we got told in the package was going to happen. The power was out for at least an hour and no member of staff told us any information about it, we didn’t eat our mains until about 10:30pm which made the night run later than we wanted it to, I thought that we could have at least had some bread brought to the the table while we was waiting for the power to come back on, the food was bad quality it came out cold, no one said anything because we were all so hungry. We booked our food and table beforehand and some of our food still came out wrong. Overall I think that the night could have been handled a lot better and it still could have run smoother even with the power situation. Would not recomend this venue to anyone in the near future, and would not go back there myself.
written by Disappointed.1997 on 10/12/2017
Went to a Christmas event last week was terrible staff service was dreadful was given no information regarding power cut the only good thing about the evening was the DJ
written by 497Medina on 10/12/2017
I would like to shear not only my one and only experience but I'm sure a good few peoples to at boreham house on Saturday 2nd December . Arrived at 7.15 to a pitch dark car park . I mentioned it to staff at the front door he just said got no electric. We went in to the hall which was lit by emergency lighting . Understandable . But unfortunately at that moment no announcement . after being there just under two hours an announcement . We eventually got our main course by 10.30 . I asked who looked to be a manager how could I complain ? She answered by asking how we paid witch-lead me to believe we may get a little compensation ! And said phone Monday morning . So the lady that booked it rang Monday . And was told to email them . And she did . But unfortunately was told it was left in the lap of the gods! And it could happen to us cooking Christmas Day . In other words tough , we got your money so what ! And put on the bottom of the email if we wish to come back next year we could have a discount . She must be kidding . Any way I tried ringing Tuesday twice ,and was told first the person wasn't in the office at the moment that I needed to speak to , and she would ring me back as soon as she got back . I rang at 3 pm only to be told she wasn't in the office that day . And she would ring next day. No phone call again . So I explained about the evening she said email . So it went on . I know several people who have emailed and practically have the same reply . So I'm letting you know what could happen again at boreham house. just as well it was only people celebrating Christmas , and not a wedding ! But then they could always come back next year at a discount ! Very bad experience . Please don't make the same mistake.
written by DestineyFox470 on 08/12/2017
Well. Where do I begin. I attended this venue as one of their Christmas party events. When we arrived there was a power cut. Fair enough, these things happen, and we were told that it would be sorted within 15 minutes. We were left to go to our table without welcome drinks, I had seen some being drunk however. With no sign of the food we just kept drinking. I wanted to ask a member of staff for our welcome drinks but they seemed to be hiding in the kitchen. When I did find someone she said she would bring them over, then never appeared. After waiting over an hour, we talked amongst ourselves about leaving and possibly trying to go elsewhere. No chance, we couldn't get enough cabs for love nor money, no surprises when we'd booked our original ones weeks in advance. Eventually the starters arrived, which we sat down to eat in the dark. I was ravenous by this point so didn't even care how it tasted! After what seemed liked forever, the lights eventually came on and our main was served - yay my first Christmas dinner of the year! No yay. It. Was. Awful. I ate what I could knowing that there wasn't really any other food option. The general consensus amongst our group was that the food had clearly suffered as a result of the power cut and some felt physically ill by it. There was a 'dessert buffet' which had cheese and a couple of cake options, nice idea in theory but needs more thought so it doesn't just become an unappealing mess. We enjoyed the DJ and having a dance, between us we were determined to not waste the night, which we'd been looking forward to for months. I would say any nice parts of the evening were thanks to the company I was in, not the venue. Both myself and my sister considered this venue for our weddings. All I can say is I am so glad I didn't, I would have been devastated of this had been my special day.
written by NatalieAnne on 08/12/2017
We attended Boreham house for a Christmas party! We arrived to chaos, there was a power cut (apparently a frequent event) no staff to explain, no welcome drinks and left to find the rest of our parry in the dark. Food was eventually served! This was horrible but we were all so hungry that we ate it! Terrible mistake as I was very ill following eating dinner and the had to leave early! Such a disappointment as was a rare night out for myself and hubby and was so looking forward to it!
written by Chalklands on 08/12/2017
We had booked our family Christmas evening. Had never been to Boreham house before and looking foward to evening. When arrived no one to great us or tell us were to go Eventually found our party. No reception drink. Eventually dinner served awful couldn't eat it wine not much better. Not a experience i would like to repeat.
written by Lraza on 08/12/2017
Recently went to Boreham house for a Xmas party and the food was awful, no welcome drinks, and slow on the drink. I would not recommend to anyone.
written by Abc1234D on 08/12/2017
We had our Christmas meal booked here. 19 of us in total. We arrived to chaos... no reception drinks, no staff to tell us what was happening?? An hour in darkness. There was a power cut. Dinner was finally served and was inedible. We would have left early if we didn’t have transport already booked there and back. We have emailed Boreham house and there response has been terrible. An offer to return at a discount..... not likely!!! I have since found out that this venue has power cuts all the time..... no generator on site. For us this was a evening out. I would be absolutely devastated if I had actually booked my wedding here. AVOID at all costs!!!
written by Nicholson374 on 15/07/2016
I had an event at this place on the 12/07/2016 and believe me this place does not even deserve a star its awful. REALLY REALLY bad customer service made promises and took our money and did not deliver at all absolutely awful. The staff were sooooo rude one of the worst venues i have ever been to. Management were also really rude and disappeared when the food ran out. Its a shame as the venue is beautiful but the customer service is disgusting and nasty. Prices were awful too £3.50 for a piece of fruit.
written by RandallFallon100 on 05/02/2016
I have to say I cannot fault Boreham House for its looks. I love the house and the grounds. If you are looking for a beautiful location to hold your wedding, then this is a place you should visit. If however, you expect any level of service (Once your deposit is paid) then forget it. When you have your initial meeting with the team, they cannot do enough for you, nor can they be nicer to you. Once the initial deposit was paid, that will go entirely out of the window. In honesty, I can't hold the team responsible, it is the utterly ghastly owner. Instead of being an exciting lead up to your big day your wedding planning will become a nightmare, that will leave you with a very sour taste in your mouth. I can only think that the positive reviews written here are from the members of staff who work at Boreham because everyone I have spoken to has said "Nice venue, shame about the owner" FYI: TJ Designer weddings who gave Boreham a 5* review is the recommended florist who did our wedding.
written by mbh1419 on 16/11/2015
We attended a Ball recently at the venue and whilst it is impressive when you first arrive and the house itself in lovely I found the experience rather odd. The function area is a pavilion at the back which I have to say is very nice. The problem started when i tried the red wine which had I spilt it would probably have burned a whole through the nice white linen table cloth. I decided I would have to aprroach the bar and see what they offered on the wine list. I was told there is no wine list and they only have the wine which had been provided on the table or another red by the glass. this red was marginally better and I persuaded the bar staff to sell me a bottle but when I tried to pay on my debit card was told they only take cash. They have a whole section of the bar dedicated to Champagne ranging from £55.00 a bottle up to over £200.00 a bottle but they don't take cards. Had i know that they only dealt in cash I would have secluded a well stuffed brown envelope in the jacket of my dinner suit! I can only think that they have a lot of scrap metal dealers frequent the place.
written by on 25/09/2015
At Boreham House “Everything is Possible”, at least until you pay the deposit!! Similar to another 1* review here, we were drawn in by the rhetoric from the person I dealt with which made out that the venue was perfect for our wedding. However soon after paying the deposit we discovered that this was not the case. Hopefully my review will help other couples to avoid making the same mistake we did by booking Boreham House for their special day as the management of the venue really did spoil the lead up to our wedding. For reference, we booked Boreham House for the entire day on an exclusive use and dry hire basis over the August Bank Holiday 2015. "Everything is Possible!”….except… We wanted to have fireworks in the expansive grounds behind the House but this was not allowed. We could only have it at the front of the house and even then, we had to use a specific local supplier who’s prices would best be described as ‘extortionate’. Despite the hire being on an exclusive use basis of the whole venue, you in fact only get to use parts of it at certain times. The main House is locked once all the guests have passed through to the back garden and pavilion and when it comes time to leave everyone is made to walk around the side of the house back to the front, regardless of the time. The reason we were given for this is because they "can’t just have people walking around the house”. For the amount of money that they charge and on the basis that we have exclusive use of the venue for the whole day this was unacceptable. We had use of the House itself for only a couple of hours in the whole day! Again, this isn’t something you are told before paying the deposit and is not something included in the terms of the contract. Your deposit is very readily accepted via credit card but the remaining balance which is over 90% of the total must be paid by direct debit. This is not something you are told about when you make your booking and pay the deposit or are even given any advance warning of. Boreham House simply expect you to have this amount of money sitting around ready to be paid! "Everything is included in the price!”….except…. Prior to paying our deposit, the Bridal Cottage was included in the price. Both my wife and I and my parents all heard the words come from her mouth. Yet after paying the deposit and receiving the contract we found that the Bridal Cottage was actually only available to us at an additional charge of £150! There is a beautiful piano in the front foyer which can only be played by Boreham House’s own pianist. Of course if we wish to have this ‘perk’ you have to pay extra and book well in advance. IF you decide not to book the pianist then the piano remains in the foyer and stays covered by an ugly cover throughout your beautiful day. There is no consideration that the couple might want a nice backdrop to their photos in the House that they have paid so much for! You can have flowers inside the house but they must be provided by their own approved florist. As with the fireworks, the prices from the florist are ‘extortionate’! Our own decorator could have provided flower arrangements for a fraction of the cost but this was not allowed. They do give you the option of hiring their fake flower arrangements for which privilege you pay £150 and have to book 6 weeks in advance as they are ordered especially for the event. It is quite odd then that on every occasion we visited Boreham House we saw the same flowers displayed in the House and on our wedding day, lo and behold, the same arrangements were being displayed! Boreham House are essentially charging you £150 for them not removing the fake flowers that are set about the House on your wedding day. Boreham House has two dedicated function rooms, each with it’s own kitchen. When we first went to view the venue we were shown both and even told in detail how one in particular had been extensively refurbished. However, much later when we visited again with our caterer we were told that we could not have use of both kitchens, even though we were planning to be serving food in both function rooms(lunch and dinner). There was nothing at all in the contract we had signed pertaining to this restriction in use of the kitchens. When asked the reason for this, we were told it was because Boreham House did not want to have to clean two kitchens after the event. This was despite our caterer making it clear that their own policy was to clean all rooms and to get sign off from the venue before they left for the night. One of the absolute lows of our experience with Boreham House was when she exclaimed to my caterer, whilst I was there, that “You are all the same! We give you a little bit and you take advantage and we have rice and curry everywhere!”. Absolutely unbelievable and extremely racist. Both my caterer and I were stunned into silence. It has been a very long time indeed since I have experienced such incredibly small minded and rude behaviour and blatant racism! There’s unprofessionalism and there’s…. During the visit to Boreham House with our caterer, she was under the mistaken impression that I was the caterer and the tone that she took with me caused me great worry. The point at which she realised her mistake her tone changed completely. This was as clear an illustration as I could have asked for as to how she runs her business and deals with suppliers. It was following this that she moved onto her racist exclamations! Due to my wife’s profession (ballet dancer) we were planning on having a few dancing orientated photos being taken during out wedding day. At the time of booking, we offered her the opportunity to use any photos we took for marketing purposes in exchange for a discounted hire charge. This was flatly refused. What a surprise it was then that a few days after our wedding to see that they had not only stolen one of our photographs from Facebook that our photographer had posted, but also edited it and posted it to their own business page as an advert for their own open day. We and our photographer wrote to them multiple times asking them to remove the photo but were met with absolute unprofessionalism and rudeness. As we were already committed to holding our wedding at Boreham House we had no choice but to keep going with our planning of our special day. We were fearful of what Boreham House would do if we pushed too hard on the points above but hopefully this review will go some way in warning any future couples off Boreham House. It is a shame as the venue is beautiful if not lacking some proper maintenance. The staff on the day were great and the Head Chef is fantastic. But the rest of the management team are absolutely amateur and hugely unprofessional.
Written on: 30/09/2015
Just to let everyone know who reads this comment we were blackmailed and given the choice of paying for the photographs of his Wife who is a professional Ballerina or him writing this review. We take this very very seriously as we have never ever treated any of our brides and grooms with any thing other than respect.
Everything in this comment is about trying to destroy our business this should not be allowed.
Written on: 10/11/2015
I don't think £750 for a professional, fully insured firework display is extortionate!
Written on: 10/11/2015
I don't think £750 for a professional, fully insured firework display extortionate!
written by reBryant177 on 22/05/2015
I went with my friend to her viewing as her boyfriend was away working. Before the viewing she been raving about how lovely the lady was that she had been talking to. It was a godsend for her as she was finding it all a but stressful with the pressure of trying to find a venue by herself!! Well, the drive along the lake was beautiful as were the rest of the grounds. We both said that the photos would be fab. Anyway, sorry, this is going to turn in to an essay if I'm not careful lol. We met the lady my friend had been talking to at the door, she was so bubbly and we had such a fun viewing. I knew straight away she was going to pick Boreham House. In no time at all it was the first meeting. We met with the lady again along with the owner at our meetings beforem yje wedding and it was just like having a catch up with the girls, so lovely. Lucky my friends Fiance was away, he would never have got a word in anyway! Anyway, on the day the man that was there running the day was wonderful. He put my pal's minds at rest, reassured her that she had nothing to worry about and she didn't, the day ran like clockwork from start to finish. He worked so hard bless him and was still there when we left. They couldn't have asked for a better day. The staff were great in the office on the lead up to the wedding and the banqueting team were second to none. I have no idea how the chefs were able to accommodate the nightmare list of allergies of my friend. I know how hard it is when we do lunch!! It was simply the best day ever. I thank the team so so much for making my friend's day so special .
written by Colintr on 22/05/2015
We booked our wedding nearly two years ago and have had the best experience of our lives. During the build up tonier wedding we attended four events absolutely free, wine and cheese, honeymoon destinations and much more. It gave us an opportunity to meet all of the staff so that on our wedding day we felt like part of the borehamhouse family. True to word our wedding was amazing the food, staff, professionalism were second to none. When I read the reviews on this site I think I must have met a different person all of the brides that I met at the events loved all of the staff including thevowner. I suppose I can only speak for us but trust me we couldn't be happier. We are going back for our anniversary for sure. Thankyou borehamhouse house we love you all. Looking forward to coming back for a photo night
written by Romawil on 20/01/2015
Wow what can I say we attended a wedding at Boreham House it truly was amazing, the ambience,the food, the staff it was perfect. We are so excited we have been to the open day and decided to book our wedding here for next year. I know a couple of people who have got married at Boreham House and have raved about it. I went onto hitched.co.uk to get the true reviews and they look gresat. I will review again after my wedding
written by cat92x on 17/07/2014
We had our summer ball here for our year 13 students, ultimately because the tickets worked out cheaper, IDEAL FOR A STUDENT BUDGET! however, this wasn't the case on the day. Drinks were ridiculously expensive, awful for us because our students work on a part-time job, if that! DJ was dreadful, refused to play the music if people had a glass on the dance floor, would shout at the everyone, made us feel like young children. Refused to allow our students to have one glass of wine with their meal, which is actually legal! AVOID!! WE WILL NOT BE COMING BACK.
Written on: 07/12/2014
We had a great ball there! Alcohol was served at the bar to those that had ID as some of our year 13's are not 18 so fair enough. They were keen to keep glasses off of the dance floor bit that's fair enough. No complaints.
Written on: 22/05/2015
Thank you for your comments I am sorry you had some very drunk students and we refused to allow them to drink more to protect them and it was very disappointing that you did not feel the same way. Drinks are not allowed on the dance floor you should also know that this is to protect students from having an accident. We are shocked at your behaviour the students had alcohol taken from them on arrival which is to be expected. We do not really respect your view as our aim is to protect young people from being drunk and hurting theirselves clearly not yours. Your behaviour was shocking and although you are not coming back your school is
Written on: 20/01/2015
Well what can I say it is exactly what I expected from this School they were rude, had fights, tried to bring in thier own alcohol a complete nightmare from beginning to end. They refused to take thier glasses off of the dance floor which of course as anyone knows is dangerous. The price was just £25 and soft drinks were £2.00, Spirit and mixers were just £4.00 cheaper than the local public house. We would not allow this school back again we had so many problems it was unbelievable. I have to add that all of the other schools that attneded were impeccable and we were proud to have them at Boreham House
written by on 15/02/2014
i have booked a wedding here for my daughter and paid a deposit already. During our initial meeting a year ago we discussed canapés drinks and costs of reception meal etc . i was told that this would all be confirmed in writing and am still waiting . i was also told that my daughter and i would be invited to lots of events so that the we would build a strong rapport with the team, as yet nothing. i have emailed to discuss chair covers and costs (as i was informed at a wedding fair that Boreham won't allow anyone other than a family member to offer this service ... no one has come back to me. We were also told in that initial meeting that 6 months before the wedding we would be invited to a meeting to discuss the wedding guest numbers , menu and have a tasting session and that we would be asked to pay half of the full balance. Recently my future son in law received an email with a date for that 6 month meeting instructing payment of over £7,000, not a problem until something came up that meant we couldn't make the day of the meeting. we were then instructed to pay the £7,000+ on that same day before another meeting could be arranged. Why would i pay out more than £7,000 on top of the £1,000 pound deposit I have already paid before i have had a proper meeting to discuss and have confirmed what we are getting for our money? i have heard several poor reviews other than those on here please can you reassure my lack of confidence at the moment?
Written on: 08/07/2014
when we had our daughters wedding here, we received incorrect and conflicting advice when trying to finalise arrangements. I found the owner to be brusque to put it politely and was disappointed by her attitude considering how much this venue costs. We did manage to come to an amicable arrangement in the end and did not let this spoil our day. I hope all turns out well for you.
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Linda5556's Comment
Written on: 11/09/2016
This is an absolute load of nonsence we do not charge £3.50 for a piece of fruit and we are at present dealing with this review being taken down