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Latest Reviews

★★★★★

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“Amazing Sureflap Microchip cat flap and service”

Written on: 25/08/2021 by Zeb4 (15 reviews written)

This RFID tag triggered cat flap has been a brilliant buy. The even more amazing thing about it is the customer service provided. Our flap had the rotating lock part broken during a punch-up with another cat trying to get in. I called Sureflap to see if I could buy another one - and they sent a replacement free! Apparently they will do this for any part which fails during the life of the product. Moving on several years and the door stopped working, that is the tag which pulls down to let the… Read Full Review

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“so efficient”

Written on: 01/12/2013

Although we had problems due to having a very awkward cat, we couldn't have had better service from this company. I cannot remember when I last dealt with such an efficient, helpful company. … Read Full Review

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“Fantastic Flap”

Written on: 06/08/2012 by clairemulraney (1 review written)

I've had lots of different cat flaps over the years and even the more expensive versions of the microchip flaps but the Sureflap is simple to set up and the cats took to it immediately. It uses 4 x AA batteries and so far they have lasted a while and considering I have 3 cats that are in and out quite a bit they dont seem to use a lot of power. One good thing about the sureflap is the door itself is clear and the cats can sit and look out. Because they can see in the flap they are assured… Read Full Review

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“Fabulous product!”

Written on: 23/10/2011 by lightning (23 reviews written)

We had various other "visitors" through the cat flap over the years, including other cats, and the local fox. Our poor cat spent all her time staring at it for the next intruder to come in and eat all her dinner. Anyway, we fitted "Sureflap" to repace the ordinary cat flap (while the cat watched forlornly from the wall outside) and at first she was a bit put out by the click of it unlocking for her. So we followed the instructions which said to turn it off for a week or two so the cat gets used… Read Full Review

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“Really excellent product (2011 model). Build quality...”

Written on: 02/04/2011 by b6waf (18 reviews written)

Really excellent product (2011 model). Build quality is very good indeed and it works perfectly. Our cat is just 6 months old, had never seen a cat flap before, and took to it instantly. It works perfectly and he is in and out all day long, no problems. In the evening we set it to "capture mode" so he can come in but not get back out again. The sound of the catch opening is barely audible and doesn't bother him a bit. He is already a big cat but fits through easily. My ONLY complaint is… Read Full Review

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“We had a Staywell Infra Red cat flap for a number of...”

Written on: 22/12/2010 by glenc (319 reviews written)

We had a Staywell Infra Red cat flap for a number of years with varying levels of success.

It finally stopped working so we bought the Sureflap microchip cat flap as our cats already had compatible microchips.

It was extremely easy to fit (fits into the existing hole from the Staywell) and it works very well indeed.

The only couple of downsides I'd say are that the cat has to be right in the tunnel for it to work - but not a major issue as it is very responsive. Also, even though we bought… Read Full Review