written by on 22/05/2018
City Mini provides great service. Pickup and delivery at Heathrow was smooth and quick, with a comprehensive overview of the car's controls. We will use City Mini again.
written by clivesheppard on 26/02/2018
The guys at City Mini Car Hire are real Mini enthusiasts - that much is clear from the outset. I was met at Heathrow and walked to the car in the nearby car park. Qen took plenty of time to show me around the car and explain how everything worked. The Cooper-S was gorgeous to look at and equally gorgeous to drive. In short, the rental was a breeze and the car was so much fun to drive. I'll certainly be renting again ... perhaps the John Cooper Works next time. All the best
written by on 11/01/2018
The car itself (Mini Countryman) was in excellent condition and was a pleasure to drive. The service was prompt and very professional. A change of return time was dealt with promptly and with no issues or additional costs
written by 225McLean on 04/12/2017
They drop off the car and pick it up, show you how to use it and it’s in mint condition! Would highly recommend!
written by on 28/11/2017
Great experience - seamless service and perfect car. Cannot recommend highly enough.
written by kgbloomfield on 09/11/2017
Couldn't recommend City Mini Car Hire enough, really easy service to use as they pick and collect plus the car was lovely and easy to drive. I will be using City Mini again.
written by lowbeer on 08/08/2017
The mini is a great car to rent and a like renting a bit of England when you visit. The staff were great with a very good service to pick you up, and real enthusiasm for the cars. The John Cooper Works is a real rally car hidden under the bonnet, and one of the best cars I have driven. Great fun and good service for a rental out of the ordinary.
written by emNolan198 on 02/08/2017
I rented a mini clubman for 2 days during my vacation in London and the experience was simply lovely. The staff were extremely pleasant and helpful as well as thorough. The checks and explanation were concise and the car itself was fantastic. The performance was great and I definitely enjoyed the drive. Would definitely consider renting again when im back during another holiday!
written by asjamieson on 29/07/2017
Right from the very outset when I first checked out the excellent and user-friendly CITY MINI website and contacted them by email and then on the phone from my overseas home base in Senegal, I was impressed by the way I was treated. Sure, they're a little bit more expensive than some standard car hire companies but, as I found their cars are really superb top model minis - with all etc mod-cons you could want. I was delighted to be met at Heathrow and handed over the car with no fuss or hassles as all the paperwork had been sorted in advance. Similarly, returning the car to one of their polite friendly staff members right outside the Terminal at London Luton Airport was simple, fast and convenient. I have nothing but praise for CITY MINI's product and level of service offered to their customers.
written by on 17/06/2017
You know what you get, unlike at most other car hires, and it's always a Mini providing much fun. The team is very kind and the option to bring to and pick up the car at a place of choice can save much time.
written by on 14/06/2017
Always been very happy with the punctuality, flexibility and friendliness of the team. The cars are excellent models with min milage and with very little (if at all) exterior damage. Sports models also available which makes the whole experience more fun
written by McDougall120 on 20/04/2017
OK it's expensive, but it's AWESOME. Pick-up and drop-off and no hassle. Yeah baby.
written by Lucholopez32 on 10/04/2017
The car was excellent. The service too. The only thing I didn't like is the 100 miles limit pero day. But It isn't expensive and it is much better than hiring a normal car from a normal company.
written by Lucholopez32 on 10/04/2017
The car was excellent. The service too. The only thing I didn't like is the 100 miles limit pero day. But It isn't expensive and it is much better than hiring a normal car from a normal company.
written by on 08/11/2016
Fantastic service in every aspect of the hiring of a very specific mini requirement. We were recreating our wedding day of 50 years ago and we needed a light blue mini and we got actually what we wanted and the mini supplied and delivered to our door was perfect. I cannot thank City Mini Car Hire more highly and would recommend them to anyone who wished to hire a mini with a highly professional company who look after you with a highly personal service Thank you Adel and your team you made our hiring experience faultless and our anniversary day so special. Regards
written by BDM13 on 05/11/2015
If you want a Mini with great customer service this is the place to go. Were able to get just what we wanted and less than 48 hour's notice, and made it easy to collect-and-return. Delivery also available
written by Joaomonteiro on 21/10/2015
Costumer service is excellent. You know before hand which car you're getting, no queues, hustle free! Car is left at your door step and picked up from your door step, so the only thing you have to do is actually driving and enjoying an awesome Mini! Very pleased and will be recommending and using this service again, for sure! Thank you and see you soon.
written by Lizbethq1963 on 18/10/2015
Very Professional team. Car in excellent condition. Did not encounter any problem in the booking, delivery or return of the car. Process is simple and paperwork minimal.
written by Bailey388 on 16/09/2015
I dealt with Gerard while renting a mini to drive to a wedding in Somerset. The car was great and the company was punctual and professional. No hidden costs and i was satisfied with the service.
written by amitjayshah on 10/04/2015
I dealt with Adel throughout my experience with CityMini - He was very professional and helpful. I called at least minute (the day before a bank holiday) & they were very helpful to get me what I needed. The delivery and pick up, as well as the standard the car was in made it good value for me and a pleasant experience too. I would certainly recommend and will look forward to the next time I look to hire a car. Thank you again.
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