TravelWheels www.travelwheels.com.au Reviews

★★★☆☆
2.7 / 5
44% of users recommend this
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TravelWheels www.travelwheels.com.au

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Latest Reviews

★★★★★

“Great Van and Thoughtful Service”

Written on: 06/07/2017 by Killian464 (1 review written)

We spent a long time selecting a company as we were hiring for 7 weeks and wanted both the best deal and the best service. We were somewhat apprehensive booking with any company as they all seem to review so poorly (something they maybe need to address), but we were nothing but pleasantly surprised with Travel Wheels and how good everything played out. I would say the van (Hi-Top) was average in terms of age and equipment, which is reflected in the price and to be expected. Having said this… Read Full Review

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★★★★☆

“These guys were the cheapest in Sydney for camper hire”

Written on: 28/02/2017 by timjames (4 reviews written)

Australia is a really expensive place! Over the last 12 months we have been travelling all over Australia doing rideshares, campervan relocations, and hitch hiking to save money! After an epic trip around this crazy country we ended up back in Sydney 3 days before our flight back to England. Hostel are expensive in Sydney, so we look at other options. For example a private room in Sydney for us two costs between $70 to $100 per day in a rough hostel! I know you can sleep in dorms, but when… Read Full Review

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★★★★★

“Friendly staff, clean van, cheap price - would use again.”

Written on: 22/02/2017 by fredbesley (3 reviews written)

We were looking for a campervan company down in Melbourne to do a road trip to explore some of the fantastic areas close by to Melbourne. We wanted to spend a week exploring the Great Ocean Road. Then cut inland via the Grampians National Park (which is highly recommended) which was sensational for walking and seeing some of the amazing wildlife from Australia! Then from here we headed back towards Phillip Island via Mornington Peninsula Freeway. Finally we spend the last six days exploring… Read Full Review

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★★★★☆

“Second time we have hired a campervan with these guys”

Written on: 22/01/2017 by dennisteaa (3 reviews written)

It's been three years since we were last in Australia, so thought it was time for another holiday down under. The last time we were here we spent four months travelling around from Perth to Melbourne. Therefore on this trip we decided to do a classic East Coast trip from Sydney to Cairns in four weeks. Three years ago we actually bought a campervan from travelwheels, but this time as we were only here for four weeks we decided to rent one. We emailed Travelwheels and said we used them… Read Full Review

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★☆☆☆☆

“Profiting out of family grief and poor customer service. ”

Written on: 22/06/2016 by tsnap5574 (1 review written)

I highly recommend you don't use this firm based on our experience below. We had hired a campervan for around 3 months use initially. However, roughly four weeks in, my mate found out he had to return home early due to severe illness in the family. We gave the director so to speak advance notice of this and said we would return the van in circa 2 weeks time, which he said was fine. However he stated no refund of any sort would be available. Whilst terms and conditions of course apply… Read Full Review

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★☆☆☆☆

“Horrible experience!”

Written on: 29/03/2016 by Frazier312 (1 review written)

My sister and I joined my parents for their tour around Australia. Since we haven't seen them for half a year by then, and Australia has always been our dream holiday destination, and, on top of that, it was Christmas, my parents wanted everything to be perfect. They booked the van two months in advance. When they arrived in Sydney, the day before we were supposed to pick up the van, they decided to go up to the rental place, to sign all the papers and have everything ready when we arrived the… Read Full Review

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★☆☆☆☆

“Don't rent a camper here”

Written on: 12/11/2014 by Gray141 (1 review written)

Don't do it! If you are thinking of renting with travelwheels! Customer service seems to be not in their dictionary. They seem to be cheap, but with all the extras they are at least as expensive as the others! If you are still considering to rent with them, take the green insurance as their tyres are so old and run down, they will definitely need to be replaced even if you just drive on sealed road! Furthermore, their cars are not secure - if we didn't went to a mechanic, we still would drive… Read Full Review

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★★★★☆

“I would recommend to my friends!”

Written on: 12/09/2014 by LydiaAshworth (1 review written)

I had a good time with Travelwheels! I rented the van for 3 people and I thought it was clean and driveable! We did Sydney to Melbourne in 2 weeks so we didn't rush, we took our time. At first we wanted to do it in 1 weeks but the French girl told us that we would not enjoy everything. We listened to her and seriously she was right! 2 weeks is the minimum to enjoy the trip! One day, one of the light for oil appeared but when I contacted their office, they told me it was totally fine to drive… Read Full Review

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★★★★☆

“Very nice!!”

Written on: 05/09/2014

I rented a campervan with Travelwheels from Sydney to Cairns and I really liked it. I dont understand the other bad comments about this company as I had no problem with them. I am French and I was even able to speak in French with the staff! The only thing *bad* that I would say is that the sleeping bags were not very warm but it was winter.. Otherwise it is a good company and I had a very good trip! Before the trip, I talked with the staff by email and they helped me with my travel plans and… Read Full Review

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★☆☆☆☆

“Terrible van, too many faults”

Written on: 31/08/2014 by NathalieMcCall (1 review written)

A terrible experience with this company, the van we were allocated was dirty, the plates could not be used before being washed as they were greasy and the pot had no lid. The sleeping bags were not clean and we didn't use them, no water in the window washer bottle, no gas in the gas bottle and only half a tank of fuel when we picked up the van. Hot air leaked into the cabin from under the passenger seat. Everything about this van was second rate, just terrible. Would not recommend this company… Read Full Review

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★★★★★

“Awesome campers and team!”

Written on: 20/08/2014 by LennonShaffer (1 review written)

I don't understand the other reviews! I rented this campervan for 3 weeks and it was absolutely awesome! First the team was really friendly, then when I picked up the van, even if I noticed some things were wrongs, it was clean and ready to go! I had a good experience with Travelwheels and would recommend it to my friends as its cheap and good quality! I am French and I had the opportunity to speak French and this was very nice. … Read Full Review

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★☆☆☆☆

“Watch Out!”

Written on: 05/08/2014 by RogelioHopkins (1 review written)

after 3 month still waiting for my refund for the buyback of my car. staff is friendly, boss is unfriendly. watch out, dont buy your car at travelwheels!! Cars are overprised and in a terrible condition and when you sell it back to them they make you pay for everything! they are not answering my mails all in all: dont get fooled by travelwheels, dont buy your car there… Read Full Review

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★☆☆☆☆

“Hands Off !”

Written on: 23/04/2014 by Wiiwatchu (2 reviews written)

Dear All out there; we haven't checked our incoming mails for a long time. The claims are piling up. Always the same pattern. Travelwheels is collecting a$ 300 for the windscreen which is always broken from the beginning.Once the car breaks down, they make you responsible and threaten you. ( I can see him steaming with red face now reading this ) Basically You can do nothing. Taking him to court has been tried by others already. Makes no sense. I received mails from Hamburg and another guy… Read Full Review

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★☆☆☆☆

“THEY RIP YOU OFF”

Written on: 23/04/2014 by stefanlausdahl (1 review written)

Don't go anywhere near this company! They will difiniely rip you off, and once you leave the property they don't Care about. The cars are horrible, and his horrible staff in the reception are not even worth mentioning.. I really hope that everybody avoids this company so it will have to shut down!… Read Full Review

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★★★★☆

“Travel around Australia”

Written on: 11/03/2014 by Driver123456789 (1 review written)

Frendli and helpful Staff. We bought the Car in Sydney and travel around Australia in 3 mounts. Before the trip, we were in contact by email with Travelwheels. After the trip we give the car back to Travelwheels with a Bayback guarante. No problems when leave the car. Thanks from Switzerland… Read Full Review

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★☆☆☆☆

“DO NOT USE TRAVEL WHEELS Australia”

Written on: 10/03/2014 by kkarr (1 review written)

Travel Wheels Sydney, are totally disorganized,took 2hrs to pick up van,then stuck in traffic for 4hrs,no maintenance on vans, had to add oil, replace battery,couldn't clean windows,no water or cap on reservoir, very dangerous,after 4th day could not open and close Drivers window without stopping and using alot of force.Many broken bits on van.No screens down below.I witnessed there lack of concern for other clients, who where extremely distressed, when vehicle had broken down 3 times and… Read Full Review

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★★★★★

“Friendly Germany speaking staff - good value campervan...”

Written on: 10/12/2013 by AnnikaB (2 reviews written)

Booked travelwheels campervan after emailing lots of different companies in Australia, and found them to be the most helpful in answer our questions. Very friendly and helpful staff who can speak German and also gave us good hints on where to go and when was the best time of year to visit different parts of Australia. We were going to drive to Cairns, but the friendly lady in the office recommended we didn't go to Cairns as it was the wet season! We didn't realise they had a wet season and… Read Full Review

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★☆☆☆☆

“DONT GO WITH TRAVEL WHEELS”

Written on: 31/10/2013 by Charlottex1991 (1 review written)

this company is an absolute rip off we hired 2 5 person van both of them had problems van 1 fridge didnt work half the time all the food kept going off and one of the speakers didn't work the van had an accident and they quoted us 2000 to get it fixed bit took it to a garage amd they fixed it for $60 total rip off the battery wasn't charging properly so the lights would turn off at night van 2 had all the same problems I would never recommend this company go with wicked campers that company… Read Full Review

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★☆☆☆☆

“Rent in an other company”

Written on: 30/08/2013

Terrible, the campervan was destroy from many places, it was difficult to write all of it on the inventory. The fridge was out of order. Travelwheel charged us 75$ for a toll road who cost 14$. Nobody answer when you asked them why ? Travelwheels No way !!… Read Full Review

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★★★★★

“Great service and French speaking staff - good van”

Written on: 19/08/2013

We rented a campervan to Cairns to Brisbane with travelwheels and spent some time travelling around the Far North of Queensland which was fantastic. Really recommend travelling North past Cairns, lots to see and can camp for free We looked around at different companies and they were similar prices, but went with travelwheels as the lady was very friendly over the telephone and could speak French which was great. She emailed us the quote in French and sent some travelwheels youtube… Read Full Review

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