This company has consistently ignored my clear instructions to them over the last year.When challenged they make up stories alleging fictitious phone calls and emails to justify their actions.Never pay by credit or debit cards as they are likely to make unauthorised withdrawals,as happened to me.To call them a bunch of cowboys would be flattering them.

ANSWER IT - do NOT use this company.

They are a bunch of sales sharks. Cold callers even if you are registered with TPS as I am. Got a cold call from them re: Facebook advertising. Four months later I am still being bombarded with phone calls and emails, despite having told them time and time again to cancel. Very cleverly written emails - read carefully - saying "your cancellation request has been disregarded in accordance with your agreement to continue." I never agreed to continue and in fact told them several times to cancel my account.

They are rude, they harrass you, they do not listen to cancellation requests. There is a handy forum about them here too:
http://whatconsumer.co.uk/forum/other-goods-services/6118-lavora-marketing-google-ads-rant-warning-2.html

Apparently used to be called Lavora and got done by Trading Standards.

Stay away people! Please!
(Had to give one star as wouldn't let me do zero)

Stay away from this company, you may as well throw your money away...

I signed up for a month package at £199 they said they could exceed the results I was currently getting on FB......they absolutely cannot.....

They only stick to the minimum impressions on FB during the month, although you are promised a lot more....you can far exceed what they offer using Facebook direct, for much less.

They are rude and a bunch of cowboys....when you explain you are unhappy how the campaign is going they offer you free weeks of impressions which is just what you should have been getting anyway in your package price...

I don't usually find the time to write reviews about my experiences but after nearly 30 minutes on the phone with this company, I think it's worth sharing.

I think this company have called before, but I shut them down very quickly telling them that they weren't offering anything that I couldn't do myself for free. For some inane reason, this time, I let the lady talk on a little longer as I was intrigued as to what exactly they think they are offering unsuspecting victims. In 30 minutes, I learnt a lot, and not very much at all. Things I was told:

- for a mere £299.95 a month (!), they can give me maximum exposure on Facebook for my business (no quantification of numbers)
- they sell specific 'allocations' ("we work exclusively with only one client from each sector", yeah sure), so that you are ahead of your competitors
- you are not tied into long contracts (just a short frigging expensive one)

What you get for your money:

- some login service where you can see your ad, how many impressions and click-throughs you get (available for free via the Facebook Ads UI)
- the ability to pause your campaign at any time (also available directly via Facebook ads)
- unlimited click-throughs (a standard if you are going for Impressions based ads)

After a large amount of scepticism on my part (who the hell are you, how do I know that you're any good, what other clients do you have who can prove your success rate, how do I know that anything you're telling me is true),
she told me that she could offer me a special discount of £199 instead of £299. After being bullied into opening a browser and going to their website - I saw that they were charging £199 anyway. (Although apparently that was for a 'regional' ad and not a 'national' ad). I told her that if she was really that confident of their services (oh yes apparently they have a 95% retention rate for clients), she could afford to give me a month trial for free. No go on that one (would I be confident to give away my products for free she asked? yes of course I would, I replied)

Anyway, after I saw the reviews on this site I shut down the conversation and she hung up. They are very persuasive and good at hard selling at this company. I was told that I had to spend £35 a day to get the same equivalent of exposure that they were offering to me at the bargain price of £10 a day. Which of course, if was genuine, isn't necessarily a bad spend. On the other hand,if they really were that great, they wouldn't need to tie customers in for even a month. The beauty of Facebook Ads, if you do it on your own is that you can set a daily budget and turn it on and off at will whenever you like and tune all the costs to your own satisfaction. Don't pay someone else this much money to do something you could do yourself with very little time.

Ditto! I just had the phone call just 10 minutes ago, and was asked to type in their URL. I asked why I couldn't just Google it, if they were so good. "We're not on Google yet" I hear the alarm bells - I'm already well placed on Google, so why not them?
While I'm being "sold to" I Google "First Point" - and find these 3 negative reviews straight away.
The guy wants to know why I'm not interested - well for a start, I'm just NOT. (Mainly becaue I detest Facebook ads and do not want to be any part of them) Then I throw these negative comments back at him............ ha! and he has to back off!

I received a call from www.first-point.co.uk today and although I made it clear to the caller that I was not interested, he carried on with his sales pitch for facebook advertising.

I questioned him and asked if he could guarantee that my business would get more business and he dodged the answer by spitting out numbers about impressions etc. I was pretty blunt and said that all he was offering was numbers which could be unsolicited spam etc and that's when his smile turned upside down.

"For only £99+vat, you'll receive over 15,000 "impressions" for my business"

I asked to get it free for 1 month since he believed that it would definitely increase my business profits. I said that after 1 month, if I saw an additional profit of at least £1,000 then I'd commit to their services for at least a year.

When he eventually got the message that I wouldn't commit or buy anything he was selling, he shouted a few obscenities down the line before slamming the phone down.