Polo-Shirts - www.polo-shirts.co.uk

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Polo-Shirts - www.polo-shirts.co.uk
★★★★★
4.7
97.0% of users recommend this
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“Great products rubbish service”

★★☆☆☆

written by on 09/11/2013

Items arrived after many weeks of waiting after I chased the order was told they hadn't had confirmation of payment from paypal? Funnily I had and email from paypal confirming my purchase the second I paid so sent that to them and then finally 3 days later they shipped my order. Products arrived and are excellent value for money . If I ordered again I would check that day that they had my payment to minimise future delays

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“slow delivery”

★★☆☆☆

written by Islaylocal34 on 02/11/2013

I ordered the t-shirts for Halloween in plenty of time but I do not understand why they could not of been sent by royal mail...arrived far to late for us and had to change everything at last minute.No need for a courier to be used.

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“L = XXL”

★★☆☆☆

written by jonco67 on 09/08/2013

Large was at least XL maybe XXL. An american large I suppose

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“oh well”

★★☆☆☆

written by JohnFarr on 01/07/2013

The lettering appeared italic which I didnt ask for-I thought maybe the material was stretched or something so i washed the garment to see if that's help settle it.After washing it became apparent that the lettering was indeed italic-having rechecked my instructions that I sent the company,it said,and i quote "all in impact font".It is my belief this was misread as 'all in italic font'.So I'm £26 down and have a sweatshirt I dont wish to wear.I did contact the company but received no reply, apart from one asking for a review.So here it is. The two stars are for the quality of sweatshirt-AWDis is a nice make.

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“sizing”

★★☆☆☆

written by on 18/06/2013

whilst quality of material was good, sizing was very poor, leaving me to deal with very unsatisfied customers, Medium ladies is child size at best !

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“Excellent, for stuff that doesn't crease in transit!”

★★☆☆☆

written by on 02/06/2013

Have purchased mostly t-shirts and underwear from this company, and they have excellent prices and a fantastic range of stock which suits my particular needs, combined with fast dispatch and delivery, and excellent customer service. However beware if ordering fleeces, as their packers (or one in particular at any rate) seems to have difficulties in packing these properly, and they arrived badly creased and as they can't be ironed etc this means they have to be returned for a refund. The same packer sent me out a set of fleeces three times, the last time ignoring a request from a customer service person to pack them properly. So the bottom line is, very happy customer for t-shirts and so on, but a very disappointed customer for fleeces.

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“Sells seconds”

★★☆☆☆

written by Bernice795320 on 14/05/2013

I ordered 'Premium' polo shirts. Some of the shirts I received were clearly marked 'Seconds'. I took a photo of the seconds and sent it immediately for their comments. They did not respond. It seems this company either has no quality control whatsoever or buys seconds and sells them as 'Premium' quality. Buyer beware!

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“not what I ordered”

★★☆☆☆

written by on 11/03/2013

I cannot review this item received today as irt is not what I ordered

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“Maybe not your fault, so don't be too downhearted! ...”

★★☆☆☆

written by on 08/11/2012

Maybe not your fault, so don't be too downhearted! Tracking shows it is stuck in Brum since 2311h on 2 November. No explanations, just 'Your parcel has been delayed'.

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“No Customer Service”

★★☆☆☆

written by DAMB on 30/10/2012

My first impression of this company was quite good , easy to order, fast delivery, good quality product thats where it praise stops i wanted to change one of the colours as no one liked it but no exchange is avbailable so to send back 6 shirts would take me below the minimum number for the specialorder price and i would be charged a diferent rate, after speaking to four different people and no help i will send the whole order back and use a more helpful company !!!

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“Nobody informed me”

★★☆☆☆

written by Jackjjryan on 14/09/2012

I made my order on a Sunday and by the time it was Thursday and it hadn't got to me I emailed to enquire and was informed that my tshirts are out of stock, no when they will be back in stock though. So I emailed back asking when it will be in stock, a lady called Melissa informed me they do not know but that you's could "upgrade" me to a different tshirt, it was actually a cheaper tshirt so was a downgrade technically, which I said I would be happy to do so long as my colours and sizes wet the same. I didn't get any respone back for 2 days so rang and spoke to Melissa who then did "upgrade", said i would have the difference in price refunded to my account and sent out my stock that day which I recieved two working days later. The stocks great and I'm pleased with it it would of just been nice to have someone gotten in touch with me and keep me informed and not wait till I have to enquire about it, things would have moved along a lot faster. Jack Ryan

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“Polo shirts”

★★☆☆☆

written by on 10/06/2012

Not only expensive but poor quality they did not wash well and the sizeing is strange as some fit and some don't.

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“Cheap material”

★★☆☆☆

written by on 08/06/2012

This item looks and feels cheap quality when it was advertised as heavy material. The cost actually worked out to br £10 fot a polo shirt which is excessive especially when the quality you receive is so poor. The shirts also do not wash well and need a lot of ironing.

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“poor quality shirt”

★★☆☆☆

written by redlion66 on 20/04/2012

The polo shirt I received is no better than a Tesco basic polo shirt or something you would buy at a £1 shop, I would never order one again and feel a bit annoyed, it's poor quality and nothing like it says on the site

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“White Fruit Of The Loom T-Shirts”

★★☆☆☆

written by firthgary on 01/02/2012

Not great quality but you get what you pay for.

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“ NON-EXISITING CUSTOMER SERVICE!!!!”

★★☆☆☆

written by charlesfellows on 29/11/2011

Large value order placed via web-site, goods received quickly, Black sweatshirts ordered in various sizes, after checking our delivery one size was Dark Navy, which we reported immediately via telephone, where we were advised to send one back for them to have a look at, we did this the same day to which we never received any call back, therefore we contacted the company again, which can proves to be very difficult as the telephone isnt always answered!Eventually after a number of calls made we did speak to somebody to which they advised us that they did not agree with us that the sweatshirt wasn't Dark Navy and insisted it was black, at this point we again disagreed and sent in a Black sweatshirt so they could see the comparison for themselves. We have again tried to make contact with them for their opinion via telephone and their e-mail enquiry form and to this day which is now some 21days since this procedure started we are still awaiting any form of contact regarding this matter and considering the value of the order in question and past orders we have placed with this company and in the current trading climate we are appauled at the customer service and response we have received or NOT received and what happened to the old maxim

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“Good but where are my tshirts”

★★☆☆☆

written by on 29/11/2011

Unfortunately only half my products arrived when i especially paid for next day delivery. Now that the t-shirts are late i have not been able to commit to a deadline. I would happily talk about the quality of the product, and being able to get in touch with the company over the phone was brilliant, but this is what annoyed me even more when only half my order was delivered. I would like to think i will use this service again but as i didn't get my stuff in time i might think about getting in touch with another company before hand. I would have liked to have known that i could rely on punctual delivery in the same way i could rely on there excellent office and communication skills.

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“Beware of the website”

★★☆☆☆

written by on 23/11/2011

I ordered two t-shirts in different colours, but one disappeared from the final website order screen and I didn't notice this when I was processing the Paypal payment. When I went to re-order the missing colour, the basket appeared to be empty. However, on the last screen the T-shirt I had received previously reappeared, and again I didn't notice this when processing the payment. Although I emailed the company immediately, they still despatched the first shirt again. So I have had to pay two delivery charges instead of one (the first time I was charged £3 and the second £4; I don't know why), and received and paid for three t-shirts instead of two, as well as receiving the second shirt late.

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“Cheap and not cheerful”

★★☆☆☆

written by on 04/11/2011

Company delivers what you'd expect: dirt-cheap clothes. That side of things is good although the sweatshirts I ordered were formless and downright ugly - they looked like they'd been cut out of a plastic mold by a robot (which is probably the case). No style, no personality, just like wearing a bin bag. Still, that's what you get for less than a tenner each. The low rating is for the inordinately expensive additional costs. Shipping is expensive. Returns are at your own expense. No exchanges - pay for return and pay for more to be sent. This is an ARCHAIC approach to customer service that went out with big department stores who thought they were more important than their clientele. If you're absolutely, 100% sure they have what you want, go for it. They're cheap. But if there's even the slightest, tiniest doubt in your mind that the articles you order might need changing/returning, go somewhere with slightly higher prices and proper customer service processes.

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“poor quality control ”

★★☆☆☆

written by willbremridge on 30/10/2011

I received my t-shirts quickly but one had two very obvious holes in it. No reason why this could not have been noticed before delivery, therefore saving a lot of time.

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