Very disappointed with my latest order...I ordered the hoody for my daughter and it is way to small specifically on the arms....she is an average 10 year old but the top age 9 - 11 years would go nowhere near her...she was very upset by this

Extremely disappointed in our prints the logo i sent was fluorescent and bight the prints i received are dull and boring and do not represent our business at all. Surely your staff members could see the difference in colour. im really angry as i have spent a ridiculous amount of money on these items

Order a size larger. Not great quality but ok for price

Was looking forward to getting this collection of promotional t shirts. Despite the advertised claim that it was a 24 hour service, it's not. That said the design team were very helpful and delivered in time but not as advertised. The t-shirts which were not supposed to be fitted were, one of them ripped on the shoulder seam as soon as it was put on and the cotton was cheap flimsy and to be totally honest a complete waste of money and could not be used more than once! The online design system is great shame about the product.

Ordered the premium heavy weight Fruit of the Loom tshirt in burgundy. I expected the deep, rich red like the photo on the site. Instead, it's very washed out, tending towards mauve. Also, the fabric is not soft. I was also dissatisfied with the cost. The £5 setup fee for a design seems like a bit of a joke, I don't see why that should cost money. The 24 hour delivery (which was actually 48) was also very expensive, at £9. But the real kicker was when at the end, it turned out VAT wasn't included! This was a total shock, which respectable business doesn't include VAT in its display prices? Sorely disappointed.

My hoodie I ordered with text across the front on two sides of the zip, came back with two different types of stitching on either side of the zip. It says on the website they have experts reviewing the order but clearly that hadn't been done. I had even phoned before to ask whether someone would look at it. Mistakes can happen so I contacted customer service but was very disappointed on how they dealt with us. I was blamed and there was no suggestion on how we can work together to resolve the issue. I have worked with many clothes printing companies before and there customer service is much better. The fact is they are the only ones doing the printed hoodies at the moment so had to work with them. The hoodie is very good quality so I am not complaining about that.

Very disappointed with the sizing a M has had to have the XL the XL will now have to go to a mans without shaping,only ordering with them again because they have done a very good logo

i ordered 2 sets of t-shirts the first t shirts was very small not a medium size and the second t-shirt was not sunshine yellow but an orange colour that just did not match the set i ordered the only good thing was the logo

The picture on the cap was to high and to big. The cap itself is very good. However as the picture is to high on the cap I cannot wear it.

Good point - quality of finish is good having received my purchase. However - email after email, phone call after phone call trying to get proof to approve. Apparently a problem with email at C2O. When finally got my tshirts design not as requested. Logo too big and my business name missing. Lesson learnt do try something like this online, go to a local company where you can speak in person. Sorry C2O, but not great!

T-shirts were delivered in 5 weeks instead of 1-2, requests were not answered, t-shirts were not individually packaged. I'd like individual packaging offered for extra if it can't be included and I'd order again as it seems to be still very good value for money. The quality is ok.

The quality of the goods is okay and I have placed two small orders on a trial basis with the intention of placing larger orders later on. Both orders had problems with the quality of the printing. I emailed a complaint about the first order several weeks ago and have not received any kind or response to date. I just opened the second order and have found that the printing is no better on this. I will NOT be placing any further orders as customer support and quality control seem to be lacking.

On website order was promised within 7-14 days which would have been in ample time. However, once order had been submitted and received the order was suddley due in 21 days, which was too late for out promotion day. Once contacted (several times) and pushed the orders were ready for my collection. Getting permission to collect was a hassle and several more phone calls. On arrival when told order was ready it was not. Told to come the following day and on arrival of that day only one out of two orders were ready. We managed with this however, was not ideal. When emailed to inform us the other order was ready (after about a week), it had gone missing when we turned up to collect it. We had to wait for a new batch to be run off and once that was ready, the old order turned up too. Dont think we will be using again in a hurry.

I ordered a dozen Polo shirts, and was very impressed with cost and ease of ordering, however I wanted to change the size on 4 of the shirts, and was told this could not be done, although they hadnt been embroidered and wereny due for dispatch for another 14 days, delivery was longer then quoted. I was told I could cancel and re order! crazy policy.# I will probably go elsewhere for the shirts.