We are all so used to excellent customer service these days that it is shocking to deal with a company like The Traditional Shaving Company. I bought aftershave cologne online, at a discounted price, as a Xmas present, for my husband in November 2020. He opened the bottle a few weeks after Christmas, first finishing the one he had. The product, Geo Trumper Cologne, the same one my father uses) was not right and smelt very bad, rancid. The seller said I could send it back for a refund or a different product. He knew the product had been opened as I had told him what the problem was. He wrote to me a few weeks later and said he could not refund it as it was not in its original packaging which he had not mentioned was a stipulation in his previous emails. He then went on to accuse me of complaining two months after buying and also accused us of using it, deciding we did not want it any more and then sending it back, which is a gross untruth. He has offered to return the product which we clearly don’t want and have no use for in lieu of compensation. I am now out of pocket by £48 plus postage. Have never dealt with a company like this before and hope I never have to again. Further proof is in a review I posted elsewhere. The owner responded to the review saying I had been in touch FOUR months after ordering the product whereas, in fact, it was two months, because there was Christmas in between. I have email proof of that fact, that I am willing to share.

The service provide whilst attempting to seek a refund for a product that was not fit for purpose was appaulling. Goods were returned in good faith, but company refused to refund nor return goods as the product had been opened and accused that it it had been used. Company refused to enter any proffessional dialogue and are not to be trusted. The products they ship may be good, but if you return dont expect your money back!

Having returned a product that was not fit for purpose, company refused to refund and threaten to destroy goods.

The product was excellently packaged and included complimentary toffee sweets which was a nice surprise too. The delivery was very fast. This is the best company I have ever ordered from!

I am from Russia and did online order in traditionalshaving.co.uk. Unfortunately, The post crushed my parcel. And fortunately traditionalshaving.co.uk replaced product. It was very quickly. Thank to them and individually Thanks!!! PS products is height levels Regards, Ilya K.

What a find! This is a traditional business for men with an inspiring range of products and an in-house barber, Byron Hill. The welcome was genuine and it was a real pleasure to have a hair cut in such a great setting. I have joined a growing number of regular customers. Thoroughly recommend this Thank you guys!

I ordered my stuff at 11pm Tuesday, it was delivered on Friday morning. Great prices, free delivery, great service. I will be using The Traditional Shaving Company again. Would recommend them to anyone.

Goods ordered Thursday evening, dispatched Friday morning, received Saturday morning. Also lowest price available. Definitely use again.

Very happy with items, have used the shaving cream for many years but the shaving balm and deodorant stick were new to me,happy to say I made the right choices. I refuse to use deodorant sprays but the stick although initially tacky still allows the perspiration out but nullifies the odour all day, and the balm leaves the skin smooth and fresh. Order delayed due to out of stock on a couple of items but was surprised when the package did arrive to find some sweets enclosed,an old fashioned way to say sorry for delay with order, nice touch.

the razor is well built with solid german engineering, only have it on setting 1 at the moment but with the feather blade its perfect. very easy to get on with, very heavy but i like that solid workmanship. would not hesitate to recomend to a friend, such a pleasure to use no comparison to all the over hyped and over priced multi catridge systems.great website and very prompt delivery, will definately use them again.

The shaving refulls from the traditional shaving company are very good value for money, I alway's buy the refulls for my partner from the company and alway's will.

Living in Hungary it is important for me to get the items for a low shipping cost. The Traditional Shaving Company provide with very reasonable shipping price. Got great support when a pocket had been lost during the transport. You have a plenty of product range, so do not have to order from several shops which would increase shipping cost.

For a starter kit, it is an excellent kit for shaving. One drawbacks is that safety razor needs to be clean after usage. It would be beneficial if they were a cleaning kit for the safety razor. I brought the razor blade sample pack since I am starter so that I can experiment which blade is the best overall.

VERY HAPPY WITH MY PURCHASE, DELIVERED WITHIN A FEW DAYS VERY GOOD SERVICE I WOULD HIGHLY RECOMMEND TO PEOPLE