Absolutely sham! Item was not as described on the web site, order was £183.00 and consisted of A4 "sleeves" but individual sheets arrived NOT sleeves. We had to pay to ship the item back at the cost of £8.95 with ParcelForce the refund then took almost 4 weeks to be paid and the refund was only £138.00, a total of £45.00 less than the original order cost?? How they can charge this for delivery is ridiculous! AVOID at all costs!

Good arrived with pieces missing and broken. Wouldn't exchange then even though they hadn't been taken out of box. Really unhelpful avoid at all cost.

Displaysense was a fantastic firm to work with. I ordered four glass cabinets for my showroom, and the staff was helpful and knowledgeable.

After looking around for 3 display cabinets for my vape business, I decided to buy the oak glass units from Displaysense. Ordering was simple and the delivery came a few days later via a very polite 2 man delivery service. I only wish the delivery team could have set up all the stock inside for me too! haha Would 100% order again and recommend

I ordered three clothes rails from this company of which two were fine. The third was to large to fit into the room that we wanted it to go in. Instructions simple enough until we tried to put the wheels on and there was a rubber insert missing in the tube where the wheel goes. So having then realised it wouldn’t fit and there was also a wheel missing along with a couple of scratches we decided to return at our own expense. I will be honest when I received an email saying they were not going to refund me as it had been used. It had not been used, simply erected and taken down and repacked in the packing and box it came in. They offered to send it back to me at my expense. What use is a oversized rail with three wheels to me. Typical of these companies to take your money and then offer a poor returns service. If you try something on let’s say from next or M&S do they then say sorry you can’t return it as it’s been used. Well it’s your choice it I would shop elsewhere.

I needed some storage boxes and rails to act as storage in the room that i'm renting and it couldn't have been any easier. Website was clear and simple and any questions i did have were answered quickly by the sales team. Buying was pretty straight forward after that and prices were reasonable. Rang up soon after to find out about my delivery time and as soon as i got them, they were easy to set up and use. Can't really ask for more and would order from them again if i needed to.

bought from them on numerous occasions. Extremely overpriced, descriptions aren't accurate some false. Once you buy something forget about returning it. They will stretch the law basically break the law to get away with not refunding you. I got stuck with broken item since last year. Cost me over thousand pounds. Only just get round try to fix it and guess what the remote IS NOT WORKING I can not do anything now. What a waste. Avoid this CompAny at all cost

I purchased an item last year which I felt the quality wasn't very good for the money I had paid. After using it once the product was damaged when I called customer service I asked for this product to be looked into and was told they wouldn't and refused to deal with the complaint any further. I gave them the benefit of the doubt ordered the same item only for the same thing to happen! I've been told the damage is caused by vibrations of a car - perhaps there should be a warning label on the box not to transport this item! We transport this item very carefully with more than adequate packaging to protect it. I have spoken to the same person in Customer Service and I am appalled at how I have been treated! She was antagonistic, rude and refused to look into this claim any further. I was left shaken and extremely frustrated after my calls with her. It is clear why you have a no names policy at this company and it give the green light to your advisers to speak to your customers anyway they please without recriminations

I ordered a Ghost Mannequin for this company which was advertised on their website as being available. After accepting the order, they subsequently contacted me to say they could not supply it and that they would need to charge me an additional £100(ish) to send the new model. I asked what discount they could provide as a result of the significant inconvenience this had caused and the "customer service supervisor" was extremely dismissive and rude, not remotely interested in helping. The irony is - had we received good service we would likely have made significant extra purchases from the company. Quite why they wouldn't give a 10-15% discount as a goodwill gesture I'm not sure. At no point did I receive an apology or even an acknowledgement that just maybe they might be at fault. I would strongly recommend looking elsewhere for your goods as the company simply doesn't care and there are others out there who will provide a much better service.

I ordered two rails on the explicitly so that they would arrive the next day, a Saturday. I chose to order from displaysense.co.uk because their website says that they deliver on Saturdays. The woman on the phone who took my order assured me that I would get a Saturday delivery but it appears that she made a mistake and processed the order as though it was a working day delivery...so my rails arrived on Monday - too late for me to use them for the event I needed them for. In spite of two desperate messages that I left at their call centre on the Saturday nobody returned my call, and today when I called to report the situation, their customer services told me that there was nothing she could do. Shoddy service by people who do not take responsibility for their mistakes. Please avoid them.

Be warned, if you make an enquiry to this product they will mither you to death with unwanted emails flogging their products.

I read all the reviews and bought this convinced it would be amazing, so much so, I also bought 9 bottles of Biodegradable descaler. I haven't found it to do a good job on one item of clothing or tablecloth yet, so I'm back to my trusty iron. Whether it is that most of my clothes,& my partners work shirts, are not synthetic I don't know. I did try it on my synthetic tablecloth, but ended up getting the iron out to get the creases out. Accordingly this has been an expensive waste of money for me! I definitely can't recommend.

I ordered it on the 3rd of December on express delivery thinking I will have plenty of time for this project I have. The next morning I got a wake-up call from them saying that it won't be delivered for another 7 to 10 days. I CLEARLY stated that I had a deadline on Tuesday 17th of December, but all I got was "Sorry it'll have to be 7 - 10 days, thanks bye" then she hung-up. What the hell?! POOR SERVICE! You know what makes it even better? 10 days later and I STILL have no mannequin!!! I HAVE ONE DAY FOR THIS PROJECT!!! Do NOT get anything from this website, it's completely useless!!!

I have used Displaysense a few times and have been extremely satisfied! The products are well made, delivered on time and above all, look good!

missed next day cut off point by 10 mins 2.10pm no one told me next day delivery was not possible delivered to the wrong address / website problem apparently courier was too thick to knock on the right door Not GOOD - And working on in an office with a "no names policy" tells you something doesnt it? Not good at all - would not reccomend to anyone. Waste of time and money, the exhibition was closed by the time I got the goods.

Website and ordering process really simple and user friendly.

Workable system with two main problems: 1) revisiting an order already begun means that the order is doubled in quantity. 2)order system did not accept a valid postcode, so I have had to use an inconvenient address and confused husband will be accepting delivery in my absence