Two Seasons - www.twoseasons.co.uk

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Two Seasons - www.twoseasons.co.uk
★★★★☆
4.2
83.0% of users recommend this
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“Inexpensive and quick delivery.”

★★★★☆

written by JohnnyDemonik on 27/04/2012

Not the broadest choice of new season styles but very well priced and fast delivery. I'll be shopping there again and would recommend it to family and friends. :)

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“Item out of stock but refund recived un prompted ”

★★★★☆

written by on 05/04/2012

Like many people I had recently noticed the crazy sale going on at Two Seasons. I ordered an Xcel wetsuit, reduced from £200 to £60. Unsurprisingly the stock was hit hard by a large number of people trying to scoop a bargain. The website stock level was listed as "low" when I ordered. Having read the number of negative reviews posted recently, regarding an issue with inaccurate stock levels and bad customer service I was a little worried. However I received an out of stock email today and a full refund, without having to contact the company at all.

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“Great service received”

★★★★☆

written by on 29/03/2012

Ordered some Ladies North Face sale items and the delivery was super fast. I had to return an item too and again received great service, communication with the refund.

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“Quick Delivery”

★★★★☆

written by on 29/03/2012

Delivery was quick but dissapointed that one item was out of stock and was not informed till after payment was taken. Refund was given quickly though so it made up for it.

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“bought ma a lid”

★★★★☆

written by on 20/03/2012

friendly and informed staff showed be the kit and talked through features. They even told me where else to look in town. after doing the rounds i came back to the shop and went for a seriously comfy lid that is light as a feather. will be testing it out in 2 weeks. happy days!

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“Great Value and Fast delivery”

★★★★☆

written by Creggy on 20/03/2012

I bought a new jacket and pants on quite short notice only 2 days before i was going away but it was such good value i couldn't resist. The sales team were very helpful in sorting out a next day delivery for me and i was excited to get my new gear. It arrived dead on time the next day, the stuff was exactly what i wanted just one annoying mistake! Who ever packed up my stuff hadn't taken the security tags off the jacket and i was going in the morning. Theres not a store anywhere near where i lived so it was a real inconvenience. I tried to get a few local shops to take it off for me but they were reluctant coz it did look a bit dodgy! in the end i broke it off with some pliers risking damaging the goods; luckily it worked out ok. Overall very helpful company, great value, would definitely recommend to a friend and will use them next time i need some new gear.

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“Item out of stock”

★★★★☆

written by on 13/03/2012

Web site was easy to navigate. Item ordered appeared in stock on Thursday, received notification back on Sunday item was out of stock. Not ideal but did get funds returned promptly.

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“Great value and customer service plus quick delivery...”

★★★★☆

written by CurleyFurley on 12/03/2012

Great value and customer service plus quick delivery but I was a bit disappointed that a couple of items I ordered that were 'in stock' were in fact out of stock when it came to delivery. Shall shop with 2 Seasons again though as overall I was very pleased.

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“Great prices, speedy delivery but partly out of stock”

★★★★☆

written by Globber on 11/03/2012

I ordered a Giro 9 helmet (£27) and a Salomon ski jacket (£69) online, both of which were 60+% off so the prices were great. I'd been in to the Northampton store on Wellingborough road and had fab service from one of the team there who showed me what they had in store but then also showed me the online selection. I ordered online that night and was impressed that the delivery arrived 2 days later. I liked the fact that I received a text on the day advising me of the delivery time. When I opened the package there was a scribbled note to say one of the items (the jacket)was out of stock. It wasn't until nearly a week later that I received email confirmation of this and a refund. Its frustrating when a system allows you to order online but its not in stock as when you are buying in the sales, losing a couple of days often means missing out on bargains elsewhere. As it happened, my 2nd choice jacket had also sold out by the time I tried to re order. Overall I would recommend the site due to the prices and speed of delivery and certainly the shop, I guess I'm just frustrated that the website was not up to date!

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“Prompt delivery”

★★★★☆

written by on 05/03/2012

Quick delivery and good updates on despatch etc via e-mail. Packaging ok but not maybe quite as robust as I would have hoped but item was fine and not damaged thankfully.

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“Great Customer Service”

★★★★☆

written by gotohsu on 05/03/2012

TwoSeasons, This was my first time purchasing goods from TwoSeasons' website. Great customer service support. All my email questions were answered promptly and helpful (especially thanks to Charlotte). The only complaint I have is that when I received my Burton Snowboard, it did NOT come with the standard Burton plastic cover and the board had a few scratches on the surface. However I was pleased with the service and delivery. I would definitely recommend TwoSeasons to my pals. Regards, Jason

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“Very good site”

★★★★☆

written by sophiesoph on 04/03/2012

Very practical site overall, fast delivery and very lovely items. I've received my ski jacket in two days and was really happy about it - Easy to return if you have any issues with sizing, my friend returned an item and got his money back within 5 days. Highly recommend Two Seasons!

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“Great board, great service, great price”

★★★★☆

written by ange123 on 02/03/2012

The website was really easy to navigate around, clear menus for different sports/gender etc. search feature is right in the middle of the page which is great and really easy to find. Found the board i was looking for really quick, and it had a good description so i was able to decide quickly that it was the board for me. Really liked the zoom on the photo feature, and the face you have the different designs for the different sizes shown, other sites i've seen didn't offer this option which can be confusing. The related products feature is cool, but dangerous!! haha. Really great prices and shipping options. Board arrived fast even though i didn't pay for next day delivery didn't have to wait long at all! the board was packaged well which meant i wasn't worried that it would have been damaged in transit at all. Would totally recommend the site to a friend! great store!

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“Great Service!”

★★★★☆

written by Toadz on 29/02/2012

I ordered new skiwear via the web-site. It was a simple exercise and delivery was made very quickly! Sadly, due to a few too many pies, my size estimation was a bit out, but the Two-Seasons team in the Northampton branch were very keen to help and I walked away a happy chappy. 2 constructive points I will make: 1. Courier selection is not the best - I received my 'we will be delivering today' txt 3 days after the event 2. some photos do not accurately show which garments will compliment others. All in all, a good experience, I will certainly be using them again!

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“"review"”

★★★★☆

written by on 27/02/2012

The website was very easy to use, my shirt came early than i thought it would come which is great! I really like the shirt and was very happy that i got a good quality for a great price!

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“Great buy”

★★★★☆

written by on 26/02/2012

I am happy with the purchase as it arrived on time and the design is as expected. However the only set back when buying clothing online was you couldn't touch the material so you are not entirely sure what the fabric feels like. A more detailed descriptions and better photos would have helped a great deal. Luckily I wan't disappointed when the jacket arrived this time. Overall it is a great buy.

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“K2 Raygun”

★★★★☆

written by willdommett on 22/02/2012

Good discount on board, easy to use website, like the delivery service how you can rearrange delivery and get 1hr time slot.

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“R.E.D trace helmet from two seasons.”

★★★★☆

written by on 18/02/2012

I looked around alot for different places to buy the RED trace helmet and two seasons were right there with the cheaper places to buy. The products came alot quicker than I thought they might. I ordered on the website on a saturday and paid for standard delivery. They arrived on the tuesday morning. The helmet was in good condition, the box it came in was just a tiny bit tatty but I put that down to it probably being in a warehouse and that didn't faze me. Overall I was very chuffed that it came so quickly and got me my sick new lid! Cheers two seasons!

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“First time trip”

★★★★☆

written by Yuber1980 on 16/02/2012

Everything I needed for my first ski trip in one place. Site is well laid out and everything is easy to find. Good range of color and price options. Only went for standard delivery but everything arrived within two days. Could not really ask for much more!

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“element hoody purchase from two seasons”

★★★★☆

written by on 15/02/2012

I bought an element hoody from the website for my boyfriend. It was reduced by £15 so I decided it was very good value for what Id get and a decent gift. The procedure of check out online was simple and easy and the size guides made it easy to choose a size. delivery options were variable and I chose the cheapest which was really good. I recieved a text messagae telling me when it was going to be delievered so I could make sure someone was at home for it. As I knew no-one would be they gave me the option to change the delivery day but also chose the day I wanted it to be delivered. The colour wasnt exactly the same as seen on screen more turquoise than blue but it is really nice quality and a nice colour.

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