written by RobHarrison1 on 16/02/2022
An excellent company with good old fashioned principles,very honourable rarely found within todays online retailers. Products are certainly step above the ebay type junk.( buy bottom end, buy 10 times over!!!). Quicksafe have a genuine interest in the product & longevity of customer service,rather than the internet companies that just slap a shipping label on it and disown the product as soon as its left & paid for. Technical Customer service is exceptional , even after 5yrs of ownership of these Quicksafe are still only too happy to assist with re setting up etc. Well done Quicksafe other companies should learn from your morals.
written by Electrical-Services on 15/01/2022
Pros: We have used Quicksafe security as our lone worker alarms for the last 8 years or so. Our clients find their lone worker alarm easy to use and set up. Recommended for when you dont want to pay for a monitoring companies service. Cons: No third party monitoring service option.
written by 94Clark on 26/08/2021
We were looking for a lone worker alarm for our night security cover, the one from Quicksafe fitted the bill perfectly, nice and compact, does exactly what it should, lets me know once activated each time, and cost was brilliant compared to some of the other dearer but not so good others, overall this has been a great experience, so much so we are looking into buying more for other areas of our charity.
written by Dohertyvn211 on 14/12/2020
Website very easy to navigate and purchase from. Correspondence from vendor exceptional and would fully recommend. Next day delivery too - what else could you possibly want? Would definitely purchase again. Thank you very much Civil Service Employee
written by SW-Electrical-Services on 06/01/2016
As an electrician I have fitted many alarm systems. I have used Quicksafe Security as my supplier or alarm systems for over 10 years. The product range is well tested and the staff are very knowledgeable about all their alarm systems. A well trusted security company that has stood the test of time.
written by Karl_W on 30/06/2013
I decided on the Alertgen C7 GSM alarm from Quicksafe Security after it was recommended to me by a local electrician who installs them for his customers . The order was delivered quickly and the installation instruction were clear even for a first time GSM alarm installer like myself. The outdoor siren is fully wireless so no drilling out for power cable. The alarm is easily controlled and monitored by sending text messages. The control panel is nice looking and unobtrusive in a home environment. My wife and me having keyfob remote controls and the children have swipe tags. The Alertgen C7 GSM alarm can be part armed for when at home. We use these feature to protect the down stairs of the house while upstairs at night. I think the alarm is very good value, offers a good range or features and is of a high quality standard.
written by Carol-N on 09/12/2011
DSC alexor burglar alarm. Installed with 5 days of ordering. Helpfull and polite installer. Installation took around 4 hours after site survey and included demonstration of how to operate alarm system. Nice looking LCD Keypad. Very nice keyfob remote with built in buzzer and LCD display. Opted of alexor alarm over a DIY yale type alarm system that may not deter intruders.
written by David_e on 15/11/2011
I had price quotes from 3 local installers as recommended then went on-line to do my own researched based on what I had been told by the local alarm fitters. I found that although the price for supply and fitting was similar I could get a much higher grade alarm system from www.quicksafe.co.uk . When I enquired about how they were able to do this the local installer told me he could not match the price of a UK wide distributor. Installation of the alarm was 4 days after ordering. I was called by the installer the day after ordering to confirm a day that suited me. We had 3 movement detectors, two door detectors and one wireless keypad fitted upstairs for setting the alarm downstairs when we go to bed. It was reassuring to know that quicksafe were recommended by ADT amongst others and could supply certified and police registered intruder alarms. We opted for a monitored alarm for peace of mind.
written by on 23/09/2011
I bought a Yale premium alarm from quicksafe in July 2011. The order was placed online without any problems with email conforamtion recieved and order tracking of delivery by UPS. The alarm system was supplied with both a installation help DVD and technical support telephone number. Installation took around 2 hours. The alarm was supplied with two flashing comfort LEDs for both the working and dummy external bellboxes. Very effective and should be considered as standard for any burglar alarm. I would recommend quicksafe for speed of delivery, service and product supplied.
written by Ann_H on 09/09/2011
We got an installation quote from quicksafe for an alarm system after an attempted break in at out house. The back door had been forced but luckily a neighbour disturbed the intruder. What I liked was the no pressure sales approach. We were given details of the systems, cost and installation time. It was then left up to us. Installation took around 7 days after booking. We had an DSC Alexor burglar alarm fitted with pet friendly movement detectors as we have a small dog. The installer was probational, polite and friendly. Very satisfied with the Alexor system and the choice we made of supplier.
written by Steve_Gibson on 05/09/2011
I bought a GSM esp alarm from www.quicksafe.co.uk and the service and technical support was superb. The alarm was delivered the next day as promised. The technical support answered the p[hone and helped me through the setting up of the GSM dialler. I don't know what more quicksafe they could have done. Quicksafe offered my a full 18 month warranty on the alarm so I don't know if the bad reviews are false or not. I they have been on-line for a long time and I would use them again without hesitation.
written by on 09/08/2011
The initial ordering and delivery was very efficient, as was the support from the helpline when you could eventually get through. However I was looking to buy more of the same systems for my tenanted properties, as the system itself is good but pricey, a Yale could do the same job for a quarter of the price. Quicksafe were notified by me of the pet friendly PIRs picking up the movement of my dog whose weight 21.5Kg is below the 27.Kg range on sale. Needless to say after waiting now over two weeks my problems with the system and quicksafe have not been resolved so after spending over £800.00 I have a system where the PIRs cannot be used where the dog goes.Quicksafe promised to resolve the problem well so impressed am I that I will not use this company again and would advise caution when buying pet friendly PIRs.Lousy customer support loss of my custom.
written by Thum on 20/06/2011
Ordered infinite alarm system. Very quickly the sale team said in-stock and took my money. Waited for delivery whole day but no sign of it. After more than 10 phone calls and message, then only get and answer said no stock and not knowing when will be available. Will not buy anything from them again, and suspect previous good reviews were written by their own people. Summary: 1)very fast taking your money even no stock. 2) no telling the true that they have no stock. 3) not able to contact services team (sales will answer phone immediately to take your money) 4) will not be able to inform you when stock arrive By very frustrated Customer
written by Paul Madan on 13/05/2011
We bought a DSC Alexor alarm system from quicksafe. I moved over here from Canada and wanted the same system as in my last home. I quickly found out that quicksafe are the UK retailer for DSC Alexor burglar alarm systems. Their website provide all the information I needed with installation manuals as this time I was going to install the alarm system myself.
Installation took around 3 hours. Technical help was not required although a technical helpline was provided. As with the Alexor system I had back home the Vanishing contact detectors and fully wireless keypad and external siren make this system unique and very cosmetically pleasing too.
written by on 16/03/2011
I bought the big dog alarm and it is great ......this company are very helpfull and the helpline is very very good ....wiil use again... myself
written by Eric Harrison on 12/12/2010
We looked at burglar alarm after out next door neighbour was broken into. We searched online and found http://www.quicksafe.co.uk/ after we contacted them to discuss our options we decided to take up the offer of an ADT Quick connect home alarm with a free door contact detector. The alarm system was installed 4 days later. First class advice, service and price.
written by Lesley Walker on 27/11/2010
I called www.quicksafe.co.uk for advice after I was given their details the local crime prevention officer at our neighborhood watch meeting. In the days of the internet it is good to deal you are dealing with real people and an established business. The staff were helpful and friendly and pointed us in the right direction to find burglar alarms suitable for our needs. We did our research and ended up going back to Quicksafe to order. Delivery was quick and efficient. Technical support for the alarm system was provided and was only a telephone call away. Great service and recommended for all.
written by on 21/11/2010
I phoned Quicksafe to ask a few questions on GSM burglar alarms. I wanted an alarm system that I could monitor and control by SMS text message. The advice I got was first class and they were able to supply an alarm to my exact specification. The burglar alarm was delivered the next day and installed the day after. Full technical help was so I managed the installation myself. Excellent customer service was provided from start to finish.
written by on 08/11/2010
I wanted a burglar alarm system for my home. I carried out a Google search and found www.quicksafe.co.uk . After doing more research I found they had the best offer on the system I wanted burglar alarm with free Argos vouchers that no one else was offering. Best of all their website had a telephone number so I could speak directly with a person to get advice on the best home security system for my property. The staff were very helpful and the system was fully explained to me. For service and price I give Quicksafe top marks. Well done.
written by on 20/10/2010
I bought a alarm system from quicksafe.co.uk after Yale put me on to them as there prefferd supplier. Delivery was next day (I ordered asround lunchtime). It was pleasing to see they had a phone number I could contact buy ordered online anyway. They have an online video sections and the burglar alarm I ordered came with an installation DVD, manaul and manned helpline number. You could not ask for more. Very happy.
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Guest's Comment
Written on: 14/09/2011
I have installed DSC alarms for years with no problems. Why did you not ask for replacement detectors? Seems strange to take the time to write a review but not get parts replaced if it did happen.