ATCUK - www.atcuk.com

i have paid a deposit on a ticket and need to pay the remainder before the end of this week or i lose it and all the phone numbers say they are temporally unavailable please help, have they gone bust??

I've made a big mistake to book with travel agent.I've deposited £1,000 for my family to have christmas and attend the death anniversary of my mum in my hometown in Philippines but I didn't know that they cancel my booking after two weeks.evel people, they dont have a spirit.now I tried to claim my money in atol and I'm hoping that they can my money.please people who works in atol help us who's claiming a refund....

hi all sorry to hear you all had the same problem me too paided £640 for a flight to hong kong wanted all money up front,was waiting for e ticket guess what never got it,phoned for 3 days number not availble disconnected,sent e mails no answear guess i knew what was coming phoned quatar yes confirmed gone bust. last time i book this type off holday on the internet,sorry to all you hard working people,some ones having a nice christmas on us.

This company has gone burst but the information is on ATOL website and I just feel that they could have informed people and updated their website to direct people on.

here is the website information for travellers like me who have been disappoined.

http://www.caa.co.uk/docs/1052/Letter-ClaimForm-ATC%2018-11-10.pdf

DO NOT USE THESE EVIL PEOPLE, IF THEY HAVE GONE BUST THERE BOUND TO OPEN UP AGAIN UNDER A DIFFERENT NAME

BOOKED AND PAID FOR 2 FLIGHTS TO AUSTRALIA ON 31ST OF OCTOBER BUT THEY WERE CANCELLED ON THE 14TH OF NOVEMBER. WHAT I WANT TO KNOW IS WHY ETHIAD USE SUCH A COMPANY TO ADVERTISE AND PROMOTE THEIR BUSINESS. DISCRACEFUL ALL ROUND.

I have also been scammed by Atc uk. This was a family trip for Christmas. So upset. Be careful times are hard and some businesses are being unscrupulous to lay their hands on cash. Pay by credit card for all things as you can claim your money back from the chargeback scheme if things go wrong.

Hi I just experienced similar problems with this company. I paid 500 pounds deposit for two tickets to Mauritius for my friend and I and was supposed to clear the outstanding balance by 2nd of Dec. I have been trying to contact the company non-stop since Monday to pay the balance but no answer - having read your reviews, I now know they have gone bust. I managed to find 2 tickets to Mauritius but it's costing me 120 pounds more per person. I feel let down and very angry with this company. They knew they were going bust, they should have never taken money from anyone especially at this time of the year when there are so many expenses. Does anyone know if the bank will refund the whole amount? Thanks

Reena

Hi All,

I booked my flights with this company at the beginning of November - they took a holding deposite of £500 & were due to rake the remaining amount on the 20th November. Of course, the funds have not been taken & i have spend all day trying to contact them but the lines are constantly engaged. This gave me a bad feeling so decided to see if any info on the net & came across all these posts. Yes ATCUK have gone bust which, is confirmed on the ATOL website. The deposite was paid on Credit Card, if any of you did the same, contact your Credit Card provider. Under section 74 of the Customer Credit Act i think a refund is something they can do. On the ATOL website there is a claim form which, tells you what to do next.

I am gutted about this & very angry considering they must have known they were in difficulty at the time they took my deposite. Good luck people - i hope you all manage to get your money back!

Sincerly

Very p***ed off customer!

this is no so happening...i cant believe im reading this bad reviews about atcuk...i am off to go home this december, i made a £250 deposit with them and already booked my flights and hotels going to london since i need to get the flights from there...can someone please tell me what to do...the airfare gone up now and i want my deposit back if they could no longer give me my flights...this is really sad...

Worst fears, I have been unable to contact the Company since I booked my flight - heard they have gone bust - they must have known this was going to happen when I made my booking at the beginning of November 2010 - disgraceful!