After 2 days and various mistakes on their behalf, I had to say good bye. First impressions were very poor.

These jerks--by mistake--deleted my website. When I called them, they told me that it was my fault (? my account was paid up!). But OK, everyone makes mistakes. Except that, OOOPS, they didn't have a back up. And oh, yeah, they had no interest in helping me out, even if I could locate backups. I wouldn't go near these people. Stay away. Their idea of customer service is apparently to take your check and twiddle their thumbs. The worst OTHER site hosting is better than these people. Just for what it's worth? If you can't find a telephone number or name of the owners or management? Not a good sign.

All i wanted was to get a domain name hosted. Why do they need to phone you up? Not explained and is inconvenient for me. Ok. My billing address is in England but I am currently in the Philippines. So, a phone call is now not enough for me. Now they want to email me an "account verification" which I have to print out, fill in, scan or fax it back to them along with a passport I.D. or similar. I declined their kind offer. Overkill designed to annoy and stress you out. All for one little domain.

I've had better service from the IRS. Incompetence is apparently a vialbe defense for terrible service.

I am unhappy with this discriminatory treatment. So proceed with all customers, or only those in Romania? I consider the offender? I want to be treated fairly

Charged me for a domain renewal without my consent, despite it being weeks before the renewable date, and would not refund me the charge when I brought up the issue.

I will be sending a detailed letter to your CEO about the amazingly bad experience we recently had. Trust me you should be horrified by what happened to one of your clients

poor service that was not helpful. I needed something simple done and instead i was channeled off to another team who was busy as always.

I was contacted by InMotion for no reason, and when I called to get some information, the agent didn't know what she was talking about. This was a big waste of time.

My business, like many others on the web, relies on customers to submit files to have work done with them. After being with InMotion for about 8 months I received an email stating that because customers were uploading files to my site I was in violation of their policy against archiving and storing files. Not true since nothing was there for more than a couple of days before being deleted. (What exactly is "unlimited" anyway?) I was given 5 days to move, and told to stop doing business immediately. So far I have been unable to negotiate a refund for the remaining 4 months. I talked this over with 5 other hosts in the top 10 rankings, and they all said they couldn't understand why this would be any problem. My theory is that InMotion is run by Democrats, they received a huge government bail-out, and now they need to shut down any small business they come across. Fortunately there are other hosts who understand what it takes to conduct business on the web.

Inmotion hosting has very slow servers that are usually once a month down. Support staff (only on chat) are very kind but that is it. Once when you have a bigger problem that includes technical Administrators everything is going down, very slow response and resolving a problem takes lot of time. Inmotion hosting is ok for personal small websites and blogs but for any serious work i would recommend someone else.

1. I am paying 37.5$ for backups. But Inmotion only have 24-36 backup with them. Other hosting providers ( I have subscribed) are keeping a backup history with 1 month,1 week and last 7 days backup. Which really have to have to get the advantage of Backups. This paid backup system is really terrible. One of my site was hacked but I couldn't restore it with my backups since the y only have useless backups. 2. My dedicated server was moved without dropping a email regarding it. And the they have not moved last minute backups. What they have done is restore the new server with their backups. So my customer lost their updated and uploaded data to their sites. 3. With the dedicated server I got Inmotion giving 4000GB Bandwidth quota. One of my site gave an error of "Bandwidth Exceed Error". I changed the site allocated site Bandwidth to Unlimited and even after that site having the same error while my Server used only 112 GB out of 4000GB monthly bandwidth. I had a chat with Support team and asked the person contacted to resolve the issue. He said check it with cPanel of the site. Then I tried 2 hours to resolve the problem myself Then I raised a Support ticket and by the time I am sending this feedback It is 3 hours passed and not yet solved. I check the status of my ticket with the Online chat and they said ticket has been allocated to the System-Admin queue and will be resolved. now I am really disappointed With the service of Inmotion Hosting. There is no direct immediate contact (Account Manager) to contact at problems.So no responsible person to contact. All above are really need for a Hosting provider. Now I feel I have cheat on Inmotion customer feedbacks and about the comments on Forums.

I bought inmotion's business pack, it took me back $100+/year.
Sadly it wasn't a fair price. Inmotion suspended my website and
account while i was running a basic php regex in a for loop.
They sent an email saying i was using too much cpu and without
any warning redirected my site to a "SUSPENSION NOTICE" page.

I sent them back 4 emails and my site was available 5 hours after
i contacted tech support. After that they sent me an email
saying i have to upgrade to a $300/month package or they will
suspend my account again.

This was totally ridiculous. My advice to php/mysql webmasters
is to stay away from this company if the website they want to
build uses basic php function.

Having said that, Inmotionhosting has a good configuration
page - the Cpanel, but you can find it in all other million
web hosting companies.