Linley and Simpsons provide the worst service as a letting agency. I have rented an apartment from them since I moved to UK. None of the amenities they provided worked well. Not even the basic facilities were working. My bathroom had severe blockages, heaters not working, dim lights etc. It took them 3 weeks to repair these, that too not get perfectly. Then I also found that my washing machine was also not working. I reported the company about it but they never did anything. So, now I don't even have the basic facilities inside the apartment given by Linley and Simpsons. A very poor experience with their services. Will never recommend it to anyone. And the worst thing is that they don't even reply to the mails. Too much disappointment with them.

I was delayed moving into my flat as they were sending in cleaners (the flat had been empty for a month). I got in and there was still black mould on the walls. The mould worsened during my 3 years there to the point where I couldn't use one of the rooms, my belongings were damaged and I had to have surgery to fix a chronic infection that could not heal in this environment. This was reported many times and, aside from 1 proper visit, was treated by asking me to put damp catchers up (which i already did) and painting over it with damp paint. Various times I was expected to pay for plumping and property maintenance because it was an emergency and their plumber hadn't been available. Upon leaving the property i cleaned and scrubbed and left only a small amount of regular wear and tear (from the 3 years I was there). I painted and cleaned up the mould. This was in July. It is not December and I have still not received my deposit back as they are claiming I owe them £110 in cleaning charges. No receipts will be provided and the neighbours to the flat have confirmed no cleaning was undertaken. This is a greedy parasitic company and I will never recommend anyone go through them. Oh, and if you want receipts from my end don't worry I have pictures and screenshots of the full thing.