CBC Computer Systems Ltd - http://store.cbccomputers.com Reviews

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CBC Computer Systems Ltd - http://store.cbccomputers.com
★★★★★
4.7
96.0% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

“Accepted order. Accepted payment. No stock. ”

★★☆☆☆

written by qlDuncan34 on 04/12/2014

Title says it all. Only giving two stars because they actually removed all the product I tried to buy from their website now. Shame it took me (and others?) trying to buy it to prompt that action. Yes, my Paypal transaction was refunded.

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“Faulty poor quality”

★☆☆☆☆

written by Goelsewhere on 17/01/2014

Ordered ac laptop adaptor told was genuine Toshiba part but only lasted less than 5 months was then told when I tried to get a replacement they only give 3months warranty, whilst most genuine parts are given 12 months, And genuine good quality parts don't fail after 5months of use, so genuine not convinced. Staff not helpful when I called. AVOID and go direct to toshiba

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Juliangarret's Response to Goelsewhere's Review

Written on: 16/06/2014

I have recently ordered a replacement Toshiba keyboard from CBC Computers and found their service to be excellent. I spoke to James who even went the extra mile to ensure I received my keyboard before the weekend when I ordered on a Wednesday. Should I or any of my friends require Toshiba parts in the future I will not hesitate to recommend CBC Computers.

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“Really fast delivery ”

★★★★★

written by TheAristocrat on 22/10/2013

I was so impressed by how fast my item (OCW sdd for macbook air) arrived that I felt the urge to write this review. I ordered at noon and it arrived next day at 9am. Even though I paid for the free standard delivery. Not to mention the item I bought was literally the cheapest you could find online. Thank you.

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“Helpful service, well priced, great delivery!”

★★★★★

written by Idontwanttosignuppleasethanks on 17/01/2013

I was after a new computer monitor and after some price comparisons, I came to CBC. For the monitor I wanted, they were the cheapest, with free delivery! "What a fantastic deal" I thought. After waiting a while for my order, I emailed in, asking about its status. I got a quick response from a member of the team [James] and soon after I was able to track my delivery. No problems, the monitor turned up safe and contact with the company was easy. A very good seller who I would use again.

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“Excellent customer service”

★★★★★

written by on 18/09/2012

I heard about the Magic Blackout Blind from a friend and saw CBC Computers came up cheapest in Google Shopping. I had not heard of CBC Computers before so I rang their customer service line and spoke to James, he was very clear and explained the payment and delivery options available online, if only all online stores had such helpful staff. Have told many of the other parents at the nursery my little girl attends. Thank you.

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“Excellant Service and very speedy delivery ”

★★★★★

written by on 13/09/2012

Just wanted to say thanks for the wonderful customer service. I called to ensure the part I required was in stock and the girls I spoke to on the phone were very courteous and friendly in getting me the information I required. I then ordered online on the 5th Sep product was dispatched on the 6th and arrived on the 7th. The product was also exactly as described and a genuine Toshiba part, (having the correct part No. probably helped). Just a wonderful experience from inquiry to delivery and I have already recommended CBC to a couple of contacts and sung their praises on Twitter. The price was the same as a those I'd sourced for a 2nd hand part and 1/3rd of the price I was quoted by a leading supplier and also 1/2 the price I was quoted by Toshiba's reseller that is linked to on the Toshiba website Why can't all online stores be this great? Many thanks I will certainly use CBC again in the future.

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“VERY COURTEOUS SERVICE ”

★★★★★

written by K.KHETIA on 14/07/2012

EVEN THOUGH MY PURCHASE WAS UNDER £10, CUSTOMER SERVICE WAS EXCELLENT.THE SALES STAFF, LUKE & JAMES WERE EXTREMELY HELPFUL TO ALL MY QUERIES.I WILL CERTAINLY RECCOMMEND CBC COMPUTER SYSTEMS LTD TO ALL MY FRIENDS AND FAMILY.THERE IS NOTHING THAT CAN BE NEGATIVE ABOUT MY ONLINE SHOPPING EXPERIENCE

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“Great customer service”

★★★★☆

written by saturnuranus on 25/06/2012

I'll keep it short - CBC made a mistake with the product listing on their website. I ordered a 17" Acer Travelmate laptop and received a 15" Aspire. It turned out that part numbers and prices were mixed up at their end. Due to the price advertised, a replacement product wasn't forthcoming and I didn't press for one, but the guy I spoke to was apologetic, very helpful and quickly sorted a courier for the return of the unwanted machine. Based on my experience, which is likely a 1-off, I have no problem recommending CBC, and will certainly use them again myself. 5* when I receive the right laptop ;)

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“Customer service lacking”

★★★☆☆

written by on 17/06/2012

I have ordered once before from CBC Computers, and found their service to be good. On a second order I used 5-day delivery, and 8 days later I have still not recieved my products. I've contacted the company twice by email today, and heard nothing in return. Hence, 3/5 and no recommendation from me.

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“Excellent in Everthing”

★★★★★

written by on 17/03/2012

I got an HP bag as mentioned in the website but cheaper than amazon and HP. The customer service is excellent and the delivery was very quick. Thanks a lot to CBC computers.

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“Order placed 27th Feb now 3rd March. Item not even...”

★★☆☆☆

written by jonesgavin on 03/03/2012

Order placed 27th Feb now 3rd March. Item not even dispatched yet.

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“Good Value & Good Customer Service ... But ...”

★★★★☆

written by vtcserve on 27/02/2012

The ordering process online was easy and email notifications flowed to keep me up to date with progress. I took the 'standard delivery' option which gave me free delivery as I was spending over £20. This meant delivery within 5 working days. Delivery was in fact much quicker - 2-3 days. My only issue is that the wrong item was sent. I received a DVB-T2 NanoStick 290e (USB type) TV card, not the WinTV-NOVA-T PCI (motherboard slot type) as ordered and confirmed in the company's emails. When I phoned the company, the customer service was excellent. They checked the stock position and called back within the 10 minutes they promised. They immediately sent the correct item and it arrived the next day together with a pre-paid envelope in which to return the 'wrong' item. Other companies often wait for an item to be returned (with the customer stuck with the postage) before taking corrective action, so it was nice to be trusted to send back the wrongly sent item. I would use this company again despite this mistake as their prices are very competitive, free delivery was available, and my problem was sorted out courteously and without delay.

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“Great buy just what I wanted”

★★★★★

written by on 24/02/2012

Although Not tried it yet I know it will be fine it's what I need to stop catchingother keys alongside.

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“Excellent product at an excellent price”

★★★★★

written by syedrazzaq on 17/02/2012

Cheapest price I found, plus qith quick delivery. Have used CBC Computers before and they have never let me down. The actual memory worked straight away out of the box. Corsair memory are known to be the best memory manufacturers in the business.

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“What Service!!!!!!!!”

★★★★★

written by Toucan on 10/02/2012

Just wanted to say - made order on the Monday with free delivery & received the printer on the Tuesday(next day). Just fantastic service - what more can I say - 'and the cheapest price too'!!! Thank you & I will be using you again.

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“Service could not be better”

★★★★★

written by Merasl on 04/02/2012

Ordered using free 5 day delivery option and item arrived by registered post in two days. Price was cheapest on internet and I will be ordering all my cartridges from them in future.

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“Order was easy and delivery excellent. Very satisfied.”

★★★★★

written by deniseandphilip on 10/01/2012

Price very competitive. Website good and delivery excellent. I'm sure I'll return to buy more.

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“Well satisfied”

★★★★★

written by on 07/01/2012

Ordered some Epson paper. Web site worked well. Great price, free delivery for that amount of spend, and delivered quickly with actual delivery at a decent time of day. Very good experience.

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“Recommended”

★★★★★

written by jamesdeane on 06/01/2012

Very good service, received order very fast. Well informed of order progress by text & email Would use again

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“If you don't have the pennies for the latest buy this”

★★★★★

written by on 10/12/2011

This keyboard is great value for money and supprisingly well lit. I also have a Razer keyboard that is illuminated but not as well as the Sidewinder X4. The Sidewinder X4 is as responsive as a Razer keyboard and easier to set up the special gaming keys. Another plus is that the razer drivers add about 30 seconds on to boot time, the sidewinder does not have this issue either. The only down side so far is that the Sidewinder X4 has fewer dedicated gaming keys than the Razer keyboards. I would definately buy Sidewinder products over Razer in future.

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